Career Objective:

• Seeking for challenging career where I can use my educational and professional experience for the development of the organization and also I can enhance my professional and personal skills.
• An enthusiastic and project-oriented team player with solid communication and leadership skills and the ability to develop creative solutions for challenging client needs.

Technical Skills :

OLAP On-Line Analytical Processing Tools:- Business Objects XI R3.1/R2/6.5,

Designer, Supervisor, Desktop Intelligence Deski , Web-Intelligence Webi , Info-

View, CMC Performance Management, Report Conversion Tool and Import Wizard

RDBMS:- Oracle 9i/10g, MS Access 2000, SQL, PL/SQL, Oracle Toad, MS Office

2000/2003/2007

Languages: - VisualBasic6.0, C,

Operating Systems: - Windows NT/XP/2000/98, MS DOS and UNIX

Total Experience as Business Object Administration: 6 Years 9 Months

Confidential

Role : Sr. Business Object Informatica Engineer

Designation : Sr./Lead Infrastructure Engineer

Client : Symantec Corporation

Team Size : 10

Role and Responsibilities:

Environment: Business Objects XI R2/R3.1, Designer, Desktop Intelligence Deski , Web-Intelligence Webi , Info-View, CMC, Import Wizard, Report Conversion Tool, Oracle Client 10gR2.

• Expertise in Creation of complex reports using multiple queries.
• Created row level security and user level security.
• Used breaks on reports to get desired results after converting the documents.
• Expertise in creation of Reports, Formatting reports, generation of charts, as per user requirements.
• Created User conditions, Filters to improve report generation readability of report and displayed the summary of data by creating Charts.
• Deployed and scheduled reports.
• Migration of the report/Universes using BIAR from XI R2 to XI R3.1 version.
• Forward and backward migration DEV-QA-PROD PROD-QA-DEV .
• Created Auditor reports and tracked user access of reports and Universes.
• Upgraded Business Objects universes and reports from version BO XI R2 to version BO XI R3.1.
• Involved in the troubleshooting of universe schema with loops, chasm and fan traps, and cardinality problems.
• Created Alerter, Filters, Ranking and Inserted Breaks in designing reports.
• Checked the integrity of the Universes for existence of loops and resolved them by using aliases and contexts.
• Modified the Universes, add additional Dimension, Detail, and Measure Objects according to the requirements
• Adding and Removal of Row level and Object level restrictions.
• Setting rights for user accounts using CMC for BOXI R2/R3.1,
• Giving access of Universes and assign them to respective domains.
• Used the import wizard to import existing user accounts, groups, categories, Webi documents, universes, connections and universe restrictions to BOXI R3.1 environment.
• Involved in Conversion of Deski reports to Webi reports using Report Conversion Tool.
• Interacted with the end users and provided Production Support.
• Created PPT Dashboards for internal use.
• Doing the trend analysis for arrival of the service request.
• Involved in the Requirement Analysis and Preparation of System Requirement Specification Document.
• Handling all the priority cases within SLA using action request system called BMC Remedy 7.1.
• Preparation of Technical documents.
• Query Optimization using Toad 9.7.2.
• Providing on-call support
• Informatica Access Request: User Account Creation in all the environment DEV, STAGE, QA PROD .
• Taking Informatica Prod Repository Backup.
• Editing Rights on folder level. Creating folder and granting access to the folder.
• Migration of workflow from PROD to DEV, QA UAT.
• Creating connection for Teradata Repositories.
• Aborting/Re-launching the workflow and Session as per request.

Confidential

Role : Sr. Application Support Analyst

Client : Cisco Systems Offshore Development Centre

Team Size : 18

Role and Responsibilities:

Environment: Business Objects XI R2/6.5, Designer, Desktop Intelligence Deski , Web-Intelligence Webi , Info-View, CMC/Supervisor, Import Wizard, Report Conversion Tool, Toad for Oracle 9.7.2, Oracle Client 10gR2.

• Installed and configured the BO Deski XI R2/6.5 in client system.
• Resolving Issues in the access of Business Object XI/6.5 resolving through NetMeeting, Webex
• Connect, Phone, and mails as well.
• Creating an Internal Case for giving access for the installation folder of BOXI/6.5.
• Setting permissions for access using CMC/Supervisor Performance Management for BOXI/6.5,
• Giving access of Universes and assign them to respective domains.
• Resetting Password, and Activating Account for new user, Deactivating account which is no more in use.
• Deployed and scheduled reports.
• Creating of webi report and migrating and scheduling as per client request.
• Migration of the report using BIAR from older version to the newer one.
• Forward and backward migration DEV-QA-PROD PROD-QA-DEV .
• Created internal reports and tracked the incident and appreciation details.
• Webi Reports were created and deployed through Info View.
• Preparation of Technical documents.
• Handling all the priority cases within SLA using action request system called BMC Remedy 7.1/Remedy 6.
• Involved in the Requirement Analysis and Preparation of System Requirement Specification Document.
• Query Optimization using Toad 9.7.2.
• Providing on-call support through pagers.
• Sending out communications for top priority issues using P1/P2 communication tool.

Other responsibilities handled:

• Preparing MIS Reports DPR- Daily Productivity Report, Quality Report, Attendance, and Schedule Adherence .
• Taking responsibilities of in absence of Team Lead. Handling all the escalation and assigning priority work to team.