Summary:

• Solutions-oriented technology professional with strong technical and business qualifications, vast hands-on experience, demonstrated leadership ability and project management expertise, in both civilian service and technology based service in the United States Navy. Throughout his career he has a track record of increasing responsibility in strategic planning, business unit development, project management and system / network strategies, and exceptional leadership abilities, able to consistently motivate and lead teams while delivering projects on time and on budget. Several of his most recent accomplishments are:
• Designed and implemented VMware Vsphere 5 upgrade of seven host machines and 80 VM's to new hardware. Designed and implemented a storage area network and moved the virtual environment to shared storage with no downtime to the business.
• Implemented a global computer management system using Dell Kace appliances to include global imaging of workstations and servers and well as implementing a management platform to manage all mobile phones and devices. This also included creating both a global help desk as well as creating local help desks for all individual sites worldwide.
• Assigned duties and responsibilities as acting IT Director of Leaf Specialty Finance Columbia, SC business unit.
• Designed and Installed and configured VMware Enterprise licensing and upgraded the existing VMware infrastructure. To include 4 ESX host machines and 20 VM's. The implementation was accomplished in five 5 days with no disruption to business. Designed and implemented a new Data Center to meet needs of SC Office and maintain compliance with Resource America / Leaf Financial. Documented Design of new Data Center and existing Infrastructures using Microsoft Visio and Microsoft Project.
• Worked closely with business units, end users, management to align business goals and processes related to SAP and other critical applications. Acted as liaison between these groups and the developers.
• Developed strategies to improve software performance, IT business process and integrate SC Office with Leaf Financial Corporation nationwide. Developed, implemented and maintained a Disaster Recovery Protocol for Leaf Specialty Finance, in keeping with Leaf Financial Corporation objectives, continuity and established business methodologies.
• Designed and implemented an integration strategy to comply with Resource America / Leaf Financial network security requirements. Supervised the re-configuration, re-programming and other enhancements to network systems for compatibility with any upgrades in hardware or software.
• Team Leader in design, development and implementation of VOIP telecommunications network and new State of the Art telephone system for SC Office, to include all vendors, Leaf Financial and Resource America.
• While under FDIC direction, moved all mail boxes and Enterprise Exchange Server System to local storage and Hosted Exchange System for monitoring prior to sale to Leaf Financial.
• Team Leader for the Design, installation, configuration and management of Netbank, Inc local and wide area networks and associated systems, as well as, Netbank Business Finance, Inc local area network, hardware and software including workstations, servers, peripherals, network nodes, terminals and wiring. Team Leader for corporate server and workstation imaging and deployment using Ghost, Desktop Authority Image Center and Compaq deployment services.
• Implemented a software solution to allow remote access to satellite offices for installation of software updates and troubleshooting of User workstations.
• Implemented an Asset Tracking Protocol.
• Provided Network Security Audits, in house and to clients, to comply with federal and state regulations
• Upgraded Network LAN/WAN from NT 4.0 to Windows Server 2000 with AD as well as Built, installed and configured Exchange Server 2000

Professional Experience:

Confidential

Senior ICT Specialist

• Manages the Bethune, SC site and is a member of a 9 person international team sharing responsibility for 8 manufacturing sites worldwide in a 24/7 environment.
• Designs, implements and maintains the WAN and LAN infrastructure. Ensuring 24/7 availibility and maximizing bandwidth and throughput.
• Maintains and implements improvements with application support team and vendors for ERP software SAP and CRM Software MS Dynamics .
• Proposes and leads implementation of various projects to include VMWare Infrastructure upgrade, Storage area Network, Raw Material inventory system and others.
• Provide Key IT support for the site and end-users worldwide.
• Establish and maintain vendor relationships.
• Recommend and purchase Hardware and software to support the site and global infrastructure.
• Create and maintain budgets.
• Monitor network utilization and makes recommendations on appropriate upgrades and enhancements.
• Recommends to Management team the selection, implementation, and monitoring of the network management software at both the LAN and Enterprise levels. Spel, Spectrum and related technology as needed.
• Assists in the design and implementation of WAN connectivity to other sites.
• Ensures proper maintenance of documentation hardware, software, network, and problem logs .
• Maintains the appropriate technical knowledge and remains abreast of trends in the industry to support the Local and worldwide infrastructure..
• Supervise assigned staff and provide coaching, mentoring and regular feedback, as to assist with the development of goals and objectives for the employee's functional area.
• In addition to regularly identifying process improvements and implementing changes as needed, I also assist in the supervised employees' annual performance evaluations.

Confidential

Technology Consultant

• Provide Business Continuity and IT Consulting to Clients to include hardware and software recommendations.
• Network design Physical and Logical and consulting services
• Application support and liaison to third party vendors
• Network administration
• General Server administration, implementation and hardware and operating system support.

Duties and Functions:

Analysis and Recommendations

• Meeting with clients to determine requirements to include documentation of the business processes in its current state and make the appropriate recommendations for software and or hardware systems that will support and improve the flow of work in the business. Clarifying a client's system specifications and understanding their work practices and the nature of their business.
• Analyzing IT requirements within companies and giving independent and objective advice on the use of IT.
• Seeking ways to apply technology to business processes.
• Defining software, hardware and network requirements. Liaising with staff at all levels of a client organization.

Project Planning

• Research and provide information on technical trends.
• Advise on options, risks, costs vs. benefits analysis, impact on other business processes and system priorities.
• Establish the needed configurations for the software and or hardware implementation and document same.
• Submit the configurations and or project plans to management for approval, arranging and assisting in the purchasing of systems and software where appropriate.
• Work with Leadership team to define the scope of the project, planning timescales and the resources needed. Presenting solutions both written and oral.

Implementation

• Designing, testing, installing and monitoring new systems
• Work with other consultants and employees as necessary installing and configuring the systems according to the plan developed in the planning stages of the project.
• Correspond with management, keeping the lines of communication open regarding the projects process.
• Coordinating and implementing the testing of software modules or hardware solutions as they come online.
• Training employees in usage of the new software or hardware.
• Assist Clients in change management activities within their organization.
• Preparing documentation and presenting progress reports to Client.
• Organizing training for users and other consultants.
• Hands on involvement in sales and support, and where appropriate, maintaining contact with client organizations.
• Identifying potential clients and building and maintaining contacts.

Going Live

• Once the project team completes implementation of the system, I remain on site, testing the system, answering questions and insuring the new software is meeting all expectations.

Confidential

Senior Network Engineer / Acting IT Director

• Monitored and evaluated and optimized the overall systems performance and utilization. Designed and supervised the installation, configuration and management of local and wide area networks and associated systems for SC Office.
• Lead the rollout of Infolease and Stellant applications. Upgraded Office Professional suite 2003 to 2007 and installed to all desktop using group policy. Installed upgraded configured and troubleshot a wide range of both web based and server based applications. Please see attached listing.
• Kept local management apprised of technological changes and the relevance/need for these enhancements by Leaf Financial / Resource America, Inc as well as coordinated and communicated network schedule for backups, repairs, upgrades, etc. to all Users both internal and external.
• Ensured that a capable, competent and trained IT staff was available to carry out requests and provide for the IT needs of the management and end users of Leaf Specialty Finance / Leaf Financial. Hired, trained, counseled and terminated staff as necessary to achieve company objectives as well as tested and evaluated hardware and software for end Users.
• Liaison and advocate of all IT projects with SFFA Dollar , Idatix ISynergy , CDW, and other hardware and software vendors and consultants to ensure the implementation of the solutions they offered and coordination of services, etc.
• Prepared and complied with yearly budgets for the IT function while planning for long range hardware and software requirements.
• Supervised the installation and maintenance of local area network, hardware and software including workstations, servers, peripherals, network nodes, switches, terminals and wiring, as well as all patch management for servers and workstations.
• Performed analysis of network needs and performance as relating to Leaf Financial and Resource America, Inc contributed to the design and re design of network architecture, integration and oversaw installation of same.
• Monitored and supervised the maintenance of network stability and security, as well as defined and implemented server hardware and security standards, and Telecom and Fax Systems.
• Supervised all incoming help desk requests to insure proper evaluation, prioritization and response to include 2nd level and escalation support.
• Monitored and supervised the maintenance of Logon script creation and evaluation using KIXSTART, VB Script and batch file scripting, as well as monitored and supervised the maintenance of Active Directory Infrastructure / Environment management, implementation and deployment of such services as WINS, DHCP, DNS, RIS, RRAS, and DFS.
• Administered and configured SharePoint 2003 to include creating SharePoint site and groups.
• Team Leader for the maintenance of Leaf Specialty Finance / Leaf Financial nationwide anti-virus and anti-spyware protection including workstations, servers and e-mail environment.
• Represented Leaf Specialty Finance in weekly Change Management meetings with Resource America / Leaf Financial weekly Infrastructure Project Review meeting weekly IT Steering Committee meetings with Leaf Financial nationwide.

Confidential

• Performed analysis of network needs and served as Team Leader for the design of network architecture, integration and installation.
• Team Leader for the testing and evaluation of all hardware and software for end Users.
• Monitored and maintained network stability and security, as well as defined server hardware and security standards.
• Coordinated and communicated network schedule for backups, repairs, upgrades, etc. to all Users both internal and external.
• Liaison to technical vendors and consultants to include coordination of services, etc.
• Team Leader for all incoming help desk requests, to include 2nd level and escalation support.
• Performed analysis of server integration and installation, as well as monitored and maintained Telecom and Fax systems and provided patch management for servers and workstations.
• Developed documentation, How to Guides and Troubleshooting Guides for IT Department. Prepared and maintained documentation of network configuration and cabling layout.
• Team Leader for monitoring and maintaining Logon script creation and evaluation using KIXSTART, VB Script and batch file scripting.
• Team Leader for maintaining companywide anti-virus and anti-spyware protection including workstations, servers and e-mail environment. Team Leader to monitor and manage server uptime using HP Openview and Insight Manger.
• Monitored and maintained the Active Directory Infrastructure / Environment management, implementation and deployment of such services as WINS, DHCP, DNS, RIS and DFS. Monitored and maintained server software driver and firmware updates.
• Designed, installed and configured both hardware and software, Netbank Business Finance VMware virtual infrastructure to include 3 virtual hosts and 15 virtual servers.

Confidential

Network Administrator / Technology Consultant

• Implemented a Help Desk protocol to track work performed on each workstation and created a knowledge base.
• Assisted in the design and sale and implementation of SAP to our clients statewide.
• Established and implemented an e-mail policy to comply with security policies required by SOX regulations.
• Implemented Anti-Virus and Spyware solutions to protect Client data and Firm Equipment.
• Established and maintained security standards to comply with Microsoft best practices and Sarbanes/Oxley requirements.
• Created an Intranet infrastructure on existing server, configured IIS 6 Security and created intranet site
• Created and implemented a protocol for Disaster Recovery. Implemented, installed and maintained Active Directory.
• Coordinated Firm wide upgrade to VOIP. Provided support / administration of Exchange Server
• Provided consulting services to include design, configuration and installation of all networks to clients.
• Provided consultant services on all hardware, software and peripherals both in house and to clients

Confidential

Field Service Technician

• Provided Technical Support to a state-wide client base including mainframe, AS/400, Frame Relay and Client Server.
• Provided migration of servers from a Novell environment to NT.
• Provided support / administration of both NT and Novell Networks.
• Installed and configured Servers and Workstations.
• Installed and configured operating systems and Client software.
• Troubleshot, maintained and supported LAN/WAN connectivity.

Confidential

Network Administrator / Assistant IT manager

• Assisted Manager in the efficient running of the IT Department.
• Provided Technical support of all hardware and software, to include help desk support.
• Troubleshot and maintained all servers and workstations.
• Provided Technical support to a fully automated textile manufacturer.
• Provided Network Administration to both NT and Novell networks.
• Provided support to ERP application MS Great Plains and worked with management and vendors to accomplish business goals.
• Supported and maintain LAN/WAN connectivity.
• Provided administration of SCO, UNIX and SQL 7.
• Provided User training.

Business Data Systems

Confidential

• Provided Technical Support to a diverse client base throughout South Carolina including State and county agencies, Drug and alcohol commissions, Law firms, Hospitals, Carolinas Care and McLeod Regional Medical Center Several Doctors offices, Pharmacies, Dental Clinics, and manufacturing firms supporting mainframe, AS/400 and Novel and Windows client/server environments.
• Provided migration of servers from a Novell environment to NT.
• Provided support in the design of MS Windows 2000 Active Directory Services Infrastructure.
• Provided support and administration of both Microsoft NT and Novell Networks.
• Installed and configured Servers and Workstations.
• Installed and configured operating systems and Client software.
• Provided third party application support to a myriad of applications to include both Medical and legal.
• Troubleshot, maintained and supported LAN/WAN connectivity.
• Troubleshot and resolved Internet connectivity problems.
• Installed and configured numerous local and network applications.
• Provided User training.

Additional Skills/Expertise:

Windows NT Windows 95 / 98 Windows 3.1, 3.11, Windows Server2000 / 2003 /2008, Windows Server 2012, Windows ME, Novell Netware 3.11, 4.12,

Windows XP, Netware 5x, Windows Vista, Windows 7, Windows 8Group Policy, MBSA, Dame Ware, PowerRecon, PowerConvert , VSphere, BlackBerry, Goodlink Treo, Open VMS, Microsoft Baseline Security analyzer and Security Configuration and analysis tools. Cisco IOS. Microsoft SharePoint Server Microsoft SQL Server Microsoft Exchange Server, AIX, Linux, MS Visio Support Skills and Design of MS Windows 2000- 2008 Directory Services Infrastructure. Unix. Scripting using Kixstart and VBS.