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Senior Business Systems Analyst Resume

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Richmond, VA

SUMMARY

  • Dedicated information technology professional with extensive knowledge and hands - on experience in the following areas: complete information systems and software development life cycle; business requirements gathering, documentation and technical translation; hardware and systems architecture; information systems analysis and design; data warehousing; business process engineering techniques; data reverse engineering; data mining; CASE tools designed to perform systems analysis and design tasks.
  • Excellent interpersonal, communication, negotiation and analytical skills, including great ability to communicate with both technical and non-technical staff. Ability to communicate with all levels of management.
  • Very details oriented and able to understand exactly what is needed with very little explanation and deliver consistently solid solutions. Ability to manage multiple tasks and priorities.
  • Knowledge of statistical methods of analysis used in Banking and Finance, Healthcare, Engineering, Biomedicine, Management and Business Studies.
  • US Citizen

TECHNICAL SKILLS

  • Rational Rose 2000
  • UML
  • Rational RequisitePro
  • MS Visio - Data process functional hierarchy modeling
  • Oracle 8i 9i 10g (including Form and Report Builder)
  • Oracle Designer 2000
  • Oracle Developer
  • Oracle Warehouse Builder
  • Oracle Discoverer 4.0
  • SQL Server 7.0
  • 2000 (including DTS)
  • OLAP (various tools)
  • Cognos ReportNet 1.1
  • Cognos PowerPlay
  • Oracle PL / SQL
  • Microsoft Visual C++: 6.0
  • C#.Net
  • Microsoft Visual Basic 6.0
  • (VBA) 95
  • .Net
  • SQL
  • ODBC
  • OLE
  • Microsoft ADO
  • DAO
  • MSDE
  • Active X and COM
  • Microsoft Windows: 95
  • 98
  • NT Workstation
  • NT Server
  • 2000 Professional / Server
  • XP
  • Active Server Pages (ASP) 3.0
  • VBScript
  • JavaScript
  • HTML
  • DHTML
  • XML
  • Web Services
  • Macromedia Flash 4
  • MX
  • Adobe Premiere
  • PhotoShop
  • Page Maker & Illustrator

PROFESSIONAL EXPERIENCE

Senior Business Systems Analyst

Confidential, Richmond, VA

Responsibilities:

  • Currently managing a hardware migration project with a $500K + budget.
  • Held a position of Senior Application Analyst for Mortgage Enterprise Database (MEDB): SQL Server 2000 and ASP.Net data mart used as a data portal between the mortgage origination systems and mortgage post closing applications and reports.
  • Actively involved in the business / system analysis process, conceptual architecture design, user / system requirement gathering and team effort coordination on assigned projects.
  • Responsible for analysis and design specification documents creation as well as test planning and testing coordination of planned deliverables.
  • Responsible for product integration requirements definition and documentation.
  • Organized and taught a SQL Server 2000 Training course for teammates.
  • Organized and taught requirement gathering sessions for other business analysts.
  • Played a key role during the merger with a NFS Bank.
  • Completely redesigned the interfaces used in HMDA compliance reporting.
  • Lead Technical Architect in designing the data feeds for the new Imaging Application.
  • Reverse engineered a Mortgage Servicing System data interface into technical documentation.

Project Manager / Senior Business Analyst

Confidential, Richmond, VA

Responsibilities:

  • Performed data, system and requirement analysis
  • Managed a team of vendors throughout various stages of the development process.
  • Created conceptual data model, process flow diagrams and software architecture designs.
  • Primary technical contact for vendors on all purchased package and service issues
  • Reviewed and redesigned existing business processes in order to integrate the new product
  • Organized and lead the product testing process
  • Developed product development and integration budget
  • Assisted in market analysis and strategy development.

Senior Applications Analyst

Confidential, Richmond, VA

Responsibilities:

  • Reverse engineered The Production Database for Survey and Evaluation Research Lab, allowing for better insight into client and employee practices (MS Access 2000 back end and MS Visual Basic 6.0 front end) using Erwin and MS Visio 2000. Assisted in planning and development SQL Server 2000 and MS Visual Basic 6.0 based Production Database 2.
  • Developed custom modules allowing for automation of several manual data entry processes, yielding $50K in annual financial savings and improving the data management practices (MS Access 2000, MS Visual Basic 6.0, MS SQL Server 2000 with DTS, Oracle 8i, PL/SQL, SQL, Oracle Discoverer 4.0)
  • Modified the parking ticket management system increasing staff efficiency and overall satisfaction as well as allowing for ease of financial data gathering, financial forecasting and data mining (MS SQL Server 2000 with DTS, MS Visual C++, MS Visual Basic 6.0)
  • Developed parking permit renewal web application reducing staff involvement time from 2-3 months to 2-3 weeks and providing an enhanced error checking and correction mechanism (MS SQL Server 2000, MS ASP 3.0, MS Visual Basic 6.0, MS Visio 2000, JavaScript, Adobe Photoshop 6.0)

Business Analyst

Confidential, Richmond, VA

Responsibilities:

  • Modified current billing system and processes, resulting in improvement accounts receivable turnover rate by seventy (70 %) percent (Cognos PowerPlay, Oracle Discoverer, MS Visio)
  • Refined the patient intake process, records management process and overall customer service, allowing Back In Action to expand its patient base by 400% in three years (Oracle Discoverer 4)
  • Developed a number of custom modules, which allowed for financial forecasting, short-term decision-making, and automation of patient record keeping.

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