SUMMARY

• 10+years of extensive Salesforce experience asSr. SalesforceDeveloper, administrator, salesforce build release engineer, System Analysis and application design with overall 17 years’ experience in IT.
• 10+ yearsof experience with Salesforce.com, Force.com platform, Salesforce administration, Salesforce build and deployment automation.
• Experience with Sales Cloud, Service Cloud, Custom Cloud,Sites, Apex, Visual Force Pages, Aura, Lightning Web Components(LWC), SOQL, SOSL, Controllers & Triggers, Batch Apex, Schedule Jobs, Web Services(SOAP/REST), Components, Tabs, Custom Objects, Reports, Workflows, Analytic Snapshots and Dashboards.
• Experience with Lightning Flows - developed Flow Components using Aura and LWC and Flow Action controllers.
• Experience with Asynchronous Apex via Queueable Apex, Batch Apex, Schedulable Apex and Future Methods
• Developed Framework classes for Platform Cache, e-Sign Integration with SignNow, Trigger Architecture, PDF Generation using custom Apex Code, Async Apex Framework.
• Integration experience from Sales force using workflow outbound, REST/SOAP callouts.
• Experience with Omni Channel, live chat, and embedded service chat configurations.
• Experience with git code/config check-in, code reviews, CI build automation, click deployments using CI tools(Bamboo, Jenkins & ant scripting), command line dataloader and Apex script execution.
• Strong Knowledge in App Exchange Applications for integrating with Third Party Applications.
• Experience with Object Oriented Analysis & Design, applying Design Patterns effectively under Model View Controller (MVC) and Service Oriented Architecture (SOA).
• Experience in deploying code to Salesforce platform using Change sets, Created Several ant scripts to deploy using Ant migration tool. Setup continuous integration and scheduled ant tasks using Jenkins, bamboo tool.
• Experience in working with VSCode, Eclipse IDE and Force.com Plug-in environment.
• Over 7 years’ Experience as Sr. UI Developerusing Java/J2EE/.NET web apps, used various toolset, jQuery, AngularJs, ExtJs and bootstrap for theming.
• Contributing member of an agile team delivering new features and capabilities on an iterative basis.
• Capable of handling multi-tasking and multiple projects performing different roles.
• Possess excellent communication, interpersonal skills; ability to effectively work both as a team player and as an individual.
• Experience in capturing, analyzing and documenting requirements.

TECHNICAL SKILLS

Salesforce.com: Salesforce.com, Sales and Service Console, Lightning Web Components(LWC),Lightning Component(Aura), ApexClasses, SOQL, SOSL, Controllers & Triggers, Async Apex, SOAP/REST, AJAX, Visual Force Pages, Components, Tabs, Custom Objects, Workflows, eclipse, Force.com migration tool.

Web Technologies: J2EE/ASP.NET 3.5/3.0/2.0,XML, HTML, Web Services, REST.

Scripting: JavaScript, extJs, JQuery, CSS.

RDBMS: SQL Server 2008/2005/2000 , Oracle 11i/10G/9i, MS-Access, SQL& PL/SQL

Languages: Apex, SQL, HTML, jQuery, JavaScript, XML, C#, VB.NET, VB, Java, J2EE

Application Tools: VSCode, Eclipse, Force.com IDE, Salesforce Ant Migration tool,IntellijMS Visual Studio.Net 2008/2005/2003 , MS Visual Basic B 6.0, MS OfficeData Loader, Apex Explorer.

PROFESSIONAL EXPERIENCE

Confidential, AZ

Salesforce Lead Developer

Responsibilities:

• Participated in COE meeting, Design Discussions and developed POC’s and presented in COE.
• Expertise in both Sales cloud and custom Service Lightning Cloud apps.
• Designed Guided Actions functionality using lightning flow screens to help call center agents create service/nonservices cases in Service Cloud Lightning.
• Developed several Flow Screen Components using Aura and LWC, Flow Action Controllers for reusability across all Lightning Flows.
• Salesforce Trailblazer award for implementing Guided Actions/Lightning Flows in Service Cloud Lightning.
• Migrated Custom Service cloud console to Lightning Service Console.
• Create Flexi Pages, custom Lightning components using Lightning aura framework.
• Designed and Developed API Integration with SignNow eSign functionality.
• Designed and developed Framework classes to generate raw html and use VF to render PDF(eCSA) and eSign functionality into Sales Process.
• Created ant scripts & Configure Jenkins jobs to automate salesforce deployments.
• Created ant scripts and template for data loading any object.
• Created ant scripts to execute anonymous scripts to automate pre/post deployment steps.
• Troubleshoot performance issues with major releases.
• Understand the issues or concerns from development teams and coordinate with salesforce support.
• Handled org wide fix on aura component which was found in summer’19 release sandbox.

Environment: Saleforce.com platform, Lightning Components(Aura, LWC), Lightning Flows, Flexi Pages, Omni-Channel, SOAP, REST API, GIT, Ant migration, SFDX, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Apex Language, Triggers, VisualForce (Pages, Component & Controllers), Sandbox Data loading.

Confidential, AZ

Salesforce Lead Developer

Responsibilities:

• System-level design and implementation of custom Salesforce solutions.
• Expertise in both Sales cloud and custom Service Lightning Cloud apps.
• Contributing member of an agile team delivering new features and capabilities on an iterative basis.
• Accountable for delivery of commitments throughout the iteration.
• Participate in Customer demos and requirements gathering session.
• Customized Account, Opportunity, Opportunity Products, Case objects to capture additional data and fit to business requirements.
• Developed sites for intake sales request to create cases, opportunities, accounts, and contact for reps to work with customers.
• Developed MetadataAPI Client code to dynamically update picklist, dependent picklist values from source system on demand.
• Developed triggers for complex workflow rules working around the governor limits. Bulkified trigger code to adhere to governor limits.
• Developed test classes and validate functionality using asserts. Maintained code coverage over 90% with every release to production.
• Used Data loader to make bulk upload of client data.
• Build several Ant target to perform retrieve, deploy metadata to and from salesforce.
• Installed and customized various app exchange products (Work relay, Qualtrics, Marketo).
• Troubleshoot and monitor data transfers and data integration issues

Environment: Saleforce.com platform, SOAP, REST API, GIT, Ant migration, SFDX, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Apex Language, Triggers, VisualForce (Pages, Component & Controllers), Sandbox Data loading.

Confidential, AZ

Salesforce Build Manager

Responsibilities:

• System-level design and implementation of custom Salesforce solutions.
• Expertise in both Sales cloud and custom Service Lightning Cloud apps.
• Contributing member of an agile team delivering new features and capabilities on an iterative basis.
• Accountable for delivery of commitments throughout the iteration.
• Build ant scripts & Configure Jenkins jobs to automate salesforce deployments.
• Troubleshoot performance issues with major releases.
• Understand the issues or concerns from development teams and coordinate with salesforce support.
• Used Data loader to make bulk upload of client data.
• Also automate loading of data to salesforce via ant script.

Environment: Saleforce.com platform, SOAP, REST API, GIT, Ant migration, SFDX, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Apex Language, Triggers, VisualForce (Pages, Component & Controllers), Sandbox Data loading.

Confidential, AZ

Senior Salesforce Software Engineer

Responsibilities:

• System-level design and implementation of custom Salesforce solutions.
• Expertise in both Sales cloud and custom Service Lightning Cloud apps.
• Contributing member of an agile team delivering new features and capabilities on an iterative basis.
• Accountable for delivery of commitments throughout the iteration.
• Participate in Customer demos and requirements gathering session.
• Customized Account, Opportunity, Opportunity Products, Case objects to capture additional data and fit to business requirements.
• Build several sites for intake sales request to create cases, opportunities, accounts, contact for reps to work with customers.
• Developed MetadataAPI Client code to dynamically update picklist, dependent picklist values from source system on demand.
• Developed triggers for complex workflow rules working around the governor limits. Bulkified trigger code to adhere to governor limits.
• Developed test classes and validate functionality using asserts. Maintained code coverage over 90% with every release to production.
• Used Data loader to make bulk upload of client data.
• Build several Ant target to perform retrieve, deploy metadata to and from salesforce.

Environment: Saleforce.com platform, SOAP, REST API, GIT, Ant migration, SFDX, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Apex Language, Triggers, VisualForce (Pages, Component & Controllers), Sandbox Data loading.

Confidential

Salesforce Build/Release Engineer

Responsibilities:

• As a Build/Release Engineer, I worked on an Confidential Paypal ORG Split migration project.
• Responsibilities including Analyzing and determine split components and create several packages to migrate metadata to new Salesforce instance
• Created Several Package.xml files and used ant scripts to migrate metadata from Source org to Destination Org.

Confidential, MA

Salesforce Architect

Responsibilities:

• Customized Account, Opportunity, interest, Case, Activity, Task, Events objects to capture additional data and fit to business requirements.
• Send salesforce updates using Salesforce outbound message workflow to AWS which send message to Queues in Amazon. The integration application listens to the queue and quires salesforce for the updates via native SOAP API calls to salesforce.
• Enhanced integration event framework on salesforce to multiple AWS topics which are interested by multiple applications.
• Worked on Cipher cloud configuration for field encryptions. Also worked on Salesforce native field encryption.
• Developed triggers for complex workflow rules working around the governor limits. Bulkified trigger code to adhere to governor limits.
• Developed test classes and validate functionality using asserts. Maintained code coverage over 90% with every release to production.
• Used Data loader to make bulk upload of client data.
• Defined a process where all team members collaborate and promote their changes to code repository (Accurev). Mentor offshore teams to adapt to the development process
• Build several Ant target to perform retrieve, deploy metadata to and from salesforce.
• Automated build and release process using Force.com Migrationtool viaCI tool Jenkins Job.

Environment: Saleforce.com platform, SOAP, REST API, GIT, Ant migration, SFDX, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Apex Language, Triggers, VisualForce (Pages, Component & Controllers), Sandbox Data loading.

Confidential, AZ

Senior Salesforce Developer

Responsibilities:

• Worked as Senior sales force developer from .
• Worked as a Sr. IT Developer from in Microsoft Technologies ASP.NET, C#, VB.NET, J2EE, Spring MVC, hibernate, UI Development (extJs, Jquery).
• Managed and Lead onshore and offshore team.

Confidential

Responsibilities:

• Designed and developed custom pages using Visualforce and Javascript/JQuery to provide better UX.
• Customized Account, Opportunity, interest, Case, Activity, Task, Events objects to capture additional data and fit to business requirements.
• Integrated with legacy systems usingSOAP andREST APIcallouts to service platform to retrieve data and update source systems.
• Developed triggers for complex workflow rules working around the governor limits. Bulkified trigger code to adhere to governor limits.
• Developed test classes and validate functionality using asserts. Maintained code coverage over 90% with every release to production.
• Worked with Production support team and fixed the issues on On-Demand basis.
• Added error handling functions to existing code to make it more robust and to make it easily expandable to handle future requirements.
• Developed complex functionalities using APEX, VF and Javascript where appropriate.
• Used Data loader to make bulk upload of client data.
• Developed custom search functionality for accounts and contacts using SOSL..
• Enabled and used API only user for performing regular updates from legacy system using REST API.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics
• Resolved several performance issues while debugging in production with real time data.
• Deployed Meta data/Apex code using Force.com Migrationtoolusing Bamboo plans.

Environment: Saleforce.com platform, Apex, Visual force, Data Loader, Apex Explorer, HTML, Java Script, Workflow & Approvals, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandboxes(Developer sandbox, Configuration only, Full sandbox) Eclipse IDE Plug-in, Sales force Ant Migration tool, Windows 7.