SUMMARY

• 6+ Years of IT experience that includes around 5 years’ experience in Salesforce.com CRM Platform. Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing, deployment and maintenance of standalone, Multi - tier, web-based, and portals based object oriented enterprise applications.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing, deployment maintenance and of standalone, Multi-tier, web-based, and portals based object oriented enterprise applications.
• Experience in modifying Visualforce pages to be supported inLightningExperience and good understanding ofLightningmode and its features.
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform -- world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• Good experience in designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.
• Experience in SFDC Integration (Bi-Directional data transfer) using Web Service and Apex Programming (SOAP and REST).
• Strong knowledge of SFDC standard data structures and familiarity with Force.com platform.
• Experience in Sales cloud, Service cloud, Custom Cloud, Chatter and App Exchange applications.
• Experience in building Visualforce Custom Controllers/ Components, Custom Objects, Reports, Dashboards, Tabs.
• Experience in Salesforce.com SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, SOQL, SOSL, Lightning.
• Experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Experience in onsite and offshore coordination.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language and IDE tools: MyEclipse, Eclipse, JBuilder and Force.com Eclipse IDE Plug-in.
• Good work experience in Custom Integration ofOutbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.
• Expertise with Administration and Configuration of Salesforce.com CRM to populate and maintain data.
• Experience in Implemented Salesforce.com for the sales and support user groups based on the user requirements.
• Experience in building reusable UI components and pages with Lightning component framework.
• Worked on LightningComponents for building customized components replacing the existing ones.
• Also embedLightningComponents in Visual force page by using newLightningOut feature by event-driven programming.
• Experience in maintaining, enhance and create workflows and validation rules.
• Experience with tools like Force.com Explorer, Force.com Migration and force.com Excel connector.
• Good exposure to AppExchange applications. Able to find appropriate applications, install and customize.
• Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using sales force.com.
• Expertise with Object Oriented Design (OOD), Analysis (OOA), based on Unified Modeling Language (UML) architecture.
• Experience in Database Design, writing stored procedures, functions, triggers, DDL, DML SQL queries. Experience in writing SQL and PL/SQL programming with DB2, Oracle and MS-SQL, MySQL Server.
• Programming Experience in UNIX Shell Script. Experience with Sun Solaris 2.7, HP-UX and Windows 2000/XP/NT.
• Good understanding of coding in PL/SQL and very strong in performance tuning and database design expert level Oracle 10g/9i/8i /7.x.
• Developed test classes and test methods to ensure maximum code coverage in production instance.
• Experienced in all stages of SDLC that includes duties like providing documentation on design, testing and migration from development to production.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical, presentation and inter-personal skills.
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem solving skills in the technology arena.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S-Control.

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading.

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in.

Programming Languages: JAVA, C, C++, VB, APEX and UML.

Java/J2EE/Web Technologies: J2EE, JSP, JDBC, RMI, Applet, Java Script, XML, XSLT, DTD, XML Schema, HTML, DHTML, Shell Scripts and Web service.

Platforms: UNIX and Windows (NT, 2000, XP).

Database: MS SQL Server 2000/7.0 and MySQL.

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in.

Tools: MS Visual Source Safe, HTML Dream weaver and Microsoft Project 2000 and Sub Version, MS Visio, SVN, JIRA, RALLY, DOORS

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Developer and Admin

RESPONSIBILITIES:

• Performed the roles of Salesforce developer and administrator in the organization.
• Developed custom objects, custom fields, tabs, record types as per the requirements of the organization.
• Automated business logics in the organization using validation rules, workflow rules and apex triggers.
• Created and configured page layouts and search layouts to organize fields, custom links, related lists and other components in detail and edit pages of records.
• Created complex workflow rules and defined related tasks, email alerts, and field updates.
• Enhanced the security by configuring profiles, organization wide defaults, sharing rules and roles.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects
• Developed apex controllers and extensions along with VisualForce pages for better UI and functioning.
• Implemented customer portal for case management.
• Created workflows, assignment rules and approval process.
• Analyze Business Requirement Document & Function Design and develop Technical Design & Solution.
• Providing suggestions to the development team during the development stage of product to meet the client’s business needs.
• Review and testing of the work performed by the offshore team.
• Solution implementation and post go-live support.
• Completed data migration for Customer Support implementation for a newly acquired company which was also implementing salesforce.com to RSA salesforce.com instance.
• Created Visual Force pages, triggers, validation rules by using Apex as per Customer requirement.
• Created custom controllers implementing complex code for retrieval from Sales Force to VF pages.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Worked on enhancements of customer and partner portals, existing applications, objects, Page layouts, Custom tabs, Custom settings and Components to meet the business requirements

Environment: Salesforce.com Enterprise Edition, Apex, Visual Force, SOQL, SOSL, Web Services API, HTML, Java Script, SQL Server, XML, MS Office (Excel & Access).

Confidential

Salesforce Admin and Developer

Responsibilities:

• Involved in requirement gatherings, grooming sessions, design documentation and convert requirements into technical design.
• Created new applications with tabs of associated objects and modified existing applications, sObjects and custom objects.
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Used Data Loader for insert, update, bulk import or export of data from Salesforce.com SObjects Used it to read, extract, and load data from comma separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic
• Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, Migration Tool, Web Services API.
• Automated business logics in the organization’s sales and services departments using validation rules, workflow rules and apex triggers.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Environment: SaleForce.com platform, Salescloud, JavaScript, HTML, Tabs, Security controls, Reports, VisualForce Controllers, Workflow and Approvals and Eclipse IDE.

Confidential

Salesforce Developer

Responsibilities:

• Performed the roles of Salesforce developer and administrator in the organization.
• Developed custom objects, custom fields, tabs, record types as per the requirements of the organization.
• Automated business logics in the organization using validation rules, workflow rules and apex triggers.
• Created and configured page layouts and search layouts to organize fields, custom links, related lists and other components in detail and edit pages of records.
• Created complex workflow rules and defined related tasks, email alerts, and field updates.
• Enhanced the security by configuring profiles, organization wide defaults, sharing rules and roles.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects
• Developed apex controllers and extensions along with VisualForce pages for better UI and functioning.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to better utilize Sales force as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Used Data Loader for insert, update, bulk import or export of data from Salesforce.com sObjects used it to read, extract, and load data from comma separated values (CSV) files.
• Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, Migration Tool, Web Services API.
• Create/setup Sandbox for user testing and migrate code from development org to other sandbox and production orgs, and vice versa using Force.com IDE.
• Technologies & Tools: Salesforce.com platform, Apex Language, Visualforce (Pages, Component, Controllers and Extensions), Workflow & Approvals, security, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Repots, JavaScript, HTML.

Environment: Force.com Platform, Salesforce Unlimited Edition, Custom/Standard Objects, CustomTabs, Page Layouts, Force.com, SOQL/SOSL Queries, Workflow & Approvals, VisualForcePage, Controllers, Reports, Informatica on Demand, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox data load, Email Services, Security Controls, HTML, Java Script, CSS.

Confidential

Software Engineer

Responsibilities:

• Customized standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Created Custom objects, Page layouts, Custom tabs to meet the business requirements.
• Created various profiles and configured the permissions based on the requirements.
• Created validation rules, triggers and workflows to meet the business requirements.
• SQL server has been used to store the data from heritage CRM systems.
• Wrote SQL queries to match Accounts and Contacts from heritage systems and merge them into one set of data.
• Implemented Jquery, HTML5, CSS3, AJAX for UI re-write.
• SSIS has been used to migrate data from SQL server to SFDC.
• Participated in gathering business requirements, authored High Level Design (HLD) and Detailed Design (DLD) for each independent module of the project.
• Wrote persistent Hibernate mapping classes using annotations approach.
• Worked on Oracle as back end database for storing the application data.
• Used Spring Framework extensively for Controller and View components.
• Developed user interface using JSP, HTML, CSS, JavaScript to simplify the complexities of the application and worked on XML parser and XML beans as well.
• Development of the HTML tier components using HTML, CSS, JSP and JavaScript.
• While using Spring as Application Level Framework, hibernate is used as persistence Framework.
• Implemented design Patterns like Singleton, Factory, Template and DAO patterns.
• Implemented Log4j mechanism for logging testing the application in JBoss application server.
• Involved in troubleshooting technical issues and enforce best practices.
• Collaborated with a team of developerto build a multi-tier complex Enterprise Java components and ecosystems.
• Development and enhancement of the stored procedures and DAO classes.

Environment: Environment: Salesforce.com Enterprise Edition, Apex, Visual Force, SOQL, SOSL, Web Services API,Oracle, HTML, Java Script, SQL Server, XML, MS Office (Excel & Access), Java/J2EE, Spring 2.5,Maven, XML, Web Services, Oracle Database, JBoss AS, JUnit, Log4J, Eclipse based Spring Source Tool Suite(STS), Apache tomcat