Business Analyst Resume
New York City, NY
SUMMARY
- Solution oriented Business Analyst with around 8 years of experience in IT industry and also worked on various domains and processes.
- Experienced in working with high level management to come up with Standards and procedures for IT (Standard Business document templates for analysis).
- Creative and aggressive self - starter with integrative thinking skills and maintaining positive and productive working relationships in all business environment, by successfully deploying business solution in Infrastructure, Operations, and Finance/Banking.
- Strong knowledge of software development life cycle SDLC methodologies like Agile, Waterfall, and Rational Unified Process.
- Prior experience of authoring Business Requirement Document (BRD) by gathering Business Requirements and Expectations from Subject Matter Experts (SMEs) and defining business processes, performing impact analysis, Gap analysis and identifying risks.
- Proficient in preparing Business and System Use Cases and supporting all the documents with UML Diagrams such as Use Case Diagrams, Class Diagrams, Activity Diagrams, Data Flow Diagrams, Sequence Diagrams, Process Flows (Business and System) assisted with UML modeling tools such as MS-Visio and Enterprise Architect.
- Expertise in Data Modeling, Data Analysis, GAP Analysis, Requirement Analysis, Business Modeling, Data Migration, Data profiling, and Dimensional Modeling.
- Extensive experience with Data Warehousing, Extraction, Transformation and Loading (ETL) and Business Intelligence (BI) tools and OLTP/OLAP systems.
- Highly recognized for excellent communication people skills, project management capability, and the ability to successfully influence and drive harmony across cross-functional teams.
- Expertise in writing and implementing Test Scenarios, Test Cases, and System Testing, Regression Testing and maintaining Traceability Matrices for baseline documents.
TECHNICAL SKILLS
Business Skills: Business Definition Requirements, Business Process Analysis, GAP analysis, Use Case Modeling & Use Cases
Business Modeling Tools: MS Visio, MS Project, Rational Rose, Requisite PRO. Microsoft Office Suites (Word PowerPoint, Access, Excel Macros and Pivot tables, Outlook, Jira, Visio, Mercury Quality Center.
Methodologies: Agile/Scrum, RUP, Waterfall.
Environment: Windows 2000/XP/NT/Vista/7. MS Share Point 2007/2010, HP Quality Center, Lync, Microsoft deployment tools (MDT) and Pulse.
PROFESSIONAL EXPERIENCE
Confidential, Secaucus, NJ
Responsibilities:
- I was responsible in collecting and documenting requirements acting as a liaison between the development team and onsite support teams
- Created a survey to collect task details carried on by the OSS team and come up with a formula to calculate ROI.(return of investment)for an ongoing project.
- Responsible to present a Power Point presentation for AS-IS and TO-BE process.
- Created Functional requirements documents to back an RFP and RFI.
- Documented the RFP and took part in the procurement process.
- Collected requirements from the development team and document it.
- Documented each requirement with test cases and assisted the testing team with testing queries
- In charge of initiating meetings and organizing it.
- In charge of collecting and organizing meetings with various vendors to come with the right RFI and RFP
- Power point presentation with various vendors and team members to help make decision in choosing the right vendor.
Confidential, New York City, NY
Responsibilities:
- Worked with senior management and departmental heads to get approval on the project and defined the goal and scope of the project.
- Worked closely with SMEs and identified, analyzed the core requirements and key features of the ongoing project.
- Structured the process breakdown and identified important deliverables with related timelines.
- Analyzed data sets which included Credit Default Swaps, Investment Grade and High Yield Bonds and Distressed Debt.
- Developed project schedules by incorporating resource availability and milestones for reporting.
- Designed the business requirement collection approach based on the project scope and SDLC methodology.
- Facilitated user interviews, workshops to gather requirements and analyzed the requirements.
- Developed Business Requirement Document (BRD) and co-authored Functional Requirement Document (FRD) by working team heads, development team and their different business units (Investment Grade, High Yield and Distressed Debt).
- Extracted, discussed and refined BRDs from business users and team members.
- Actively worked on sprint planning and sprint estimation.
- Extensively involved in grooming and sizing of product backlogs, release backlogs, sprint backlogs and sprint retrospectives and reviews.
- In conjunction with the Project Manager and Solutions Architect, prepared implementation, document and present progress to the clients in order to keep them current on the project status.
- Prepared communication and distribution plan for the project.
- Conducted risk assessment of the project and managed project deadlines and decreased the beta release time significantly.
- Functioned as the primary liaison between the business line, operations and the technical areas throughout the project cycle.
- Coordinated development activities across various departments.
- Helped in improving team morale by conducting team-building activities.
- Prepared the Functionality Test Plan which was used by testing team while doing their testing process as well as presented Back End Testing scenarios by using SQL Server.
- Conducted Regression Testing to ensure the generation of certain datasets regardless of parameter selection.
- Participated in documenting User manuals and conducted User Acceptance Testing (UAT).
- Assisted in development of training materials for new technology and process improvements. Provided training to users and user manager.
- Provided remote and onsite support to end user during and post-implementation.
- Measured project performance on time and budget as per the project plan.
Environment: Agile, UML, Windows NT/2000, Java 1.4, Windows XP, Java Script, Microsoft SQL, MS Visio, MS Office, Rally, Quality Center. JIRA.CRM Platform In Confidential was called as Service Now.
Confidential, Jersey City, NJ
Responsibilities:
- Conducted JAD (Joint Application Development) sessions to allow different stakeholders to communicate their perspective to one another, resolve any issues which may exist or arise and finally come to an agreement quickly.
- Involved in requirement gathering, analyzing them and segregating them into high level and low level use cases, activity diagrams, state chart diagrams and robustness diagrams using Rational Requisite Pro
- Meeting with stakeholders and SMEs, interviewing, asking detailed questions and having brainstorm sessions with them.
- Gathered specifications for Performance Management, Asset Management, Credit Management, Client Reporting and implementing its benefits.
- Co-authored the project which included the goals of the project, business case, opportunity statement, and high level timeline and team assignments for the project.
- Acted as a liaison between the Corporate Finance clients and Technology department of Confidential .
- Responsible to pull a team of analyst from all our extended financial departments to guide the strategy for forecasting, budgeting, mortgage underwriting, FX integration and Risk Management.
- Created business requirement document and functional requirement document after gathering both functional and non-functional requirements.
- Derived Functional Requirement Specifications (FRS) based on User Requirement Specification (URS). Understand an articulate business requirements from user interviews and then convert requirements into technical specifications.
- Developed Vision Document, SRS, and Use Case Documents.
- Identified and created all necessary Business Use Cases from requirements, created UML Diagrams including Use Cases Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
- Responsible for documenting and developing business rules for our Metrics based on the business needs, Financial Requirements and process used to track our work.
- Extensively involved in all ceremonies to make sure that documented functional requirements are met.
- Maintained and kept track of stakeholder's requests for enhancements and changes using Rational Clear Quest.
- Conducted JAD/RAD(Rapid Application Development) sessions/weekly meetings/ walkthroughs to monitor the project progress.
- Conducted meetings and walkthroughs with development team to discuss related issues.
- Made presentation to senior management to outline our project process and phases whose end result will help them to reduce their cost significantly.
- Understood the business logic. User Requirements and test objectives to develop test plans, test cases and test case execution using Test Director.
- Drafted test strategies, test plan cases and test scripts for the installation, GUI, functional, security, recovery, performance and integration testing for multiple software releases using Requisite Pro.
- Created differently Traceability views to maintain the traceability requirements.
- Performed system testing to ensure the compiled software components
- Participated in Bug-Review meetings with software developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives, provided solutions to existing bugs.
- Assisted in Conducting UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application.
- Involved in preparing a simple and detailed User Manual for the application, for an intended novice user.
Environment: RUP, Windows 7, Java, J2EE technology, Oracle 10g, HTML, MS Excel, MS Word, Rational Requisite Pro, Rational Rose, Rational ClearCase, Clear Quest, Windows 2000, Advanced Server, UNIX, MS Visio, SQL, Microsoft Office Suite.
Confidential, NJ
Business Analyst
Responsibilities:
- Managed business requirements for the project to move the credit reporting batch to publish counterparty exposure limits earlier as a part of an FSA compliance requirement.
- Contributed to the growth and maintenance of Foreign Exchange Risk Management strategies.
- Products enveloped were Equities, FX Rates, Commodities, Swaps, Derivatives, Fixed Income and Mortgages.
- Carry out monthly analysis of foreign exchange movements on the financial statements.
- The credit batch components included components for trade valuations, deal generation, netting id mappings, collateral recognition, Monte-Carlo simulations and counterparty aggregation.
- Gathered Business Requirements by constant interactions with Business Unit leaders, Products and Underwriting, Claims, Finance and Sales.
- Communicated extensively with the clients and with different levels of management to identify requirements, use cases, activity and sequence diagrams and to develop functional specifications.
- Update the project changes and status to the stakeholders on a daily basis, ensuring each change goes through a systematic project impact analysis.
- Identify and analyze and communicate dependencies and potential risks to the completion of the sprints including resources, costs and system.
- Followed and made certain the visibility of historical team metrics and progress of the iteration and release.
- Regularly partnering with the project leads to ensure the team is producing solutions that meet the set standards, procedures and practices, address issues and risks and mitigation plans.
- Responsible for understanding design and structure of different databases. Also involved in writing ad-hoc queries for data mining using different data mining tools. Completed data mapping for the Wealth Management segment to facilitate the conversion of client assets.
- Being a Scrum Master assisted team with making appropriate commitments through story selection, sizing and tasking and being proactive in identifying and removing the blockers. Also facilitated frequent retrospectives, sharing metrics to analyze and execute improvements.
- Actively involved in Scrum Sprit Planning Sessions, Sprint Retrospectives and Reviews, Backlog grooming, Sizing, Daily Stand ups, User Stories and Acceptance criteria.
- Educated agile values and practices to other teams within the company.
- Involved in writing SQL scripts and using data mining techniques to extract and process data from different resources.
- Developed and enhanced process flows for static data resolution, counterparty limits calculations and reporting.
- Manages over 100s of feeds from various systems of records and meticulously addressed each and every detail to ensure a successful end-to-end business process.
- Worked on all aspects of the project from interacting with the directors and senior business partners for requirements, interacted with upstream and downstream data consumers, leads and PMs., creating test plans and test cases, post implementation checks and future enhancements.
- Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user training and user acceptance testing to ensure and verify system is designed according to user needs.
- Conducted review sessions on regular basis with QA and development teams for preparing status and delivery report.
- Assigned users for user acceptance testing and taking feedback from users about the system.
Environment: UML, IBM Websphere Agile, Rally, Studio 4.0, Websphere 4.0, Windows NT/2000, ava 1.4, Windows XP, XML/XSLT, SAS, .NET, HTML, SharePoint,JavaScript, Microsoft SQL, MS Visio, MS Office, MS Project, Erwin and Quality Center.
Confidential, Newark, NJ
Responsibilities:
- Interacted with concerned BPOs and system architects to understand detail level of data flow from various applications within LPS.
- Analyzed and prioritized user and business / as system requirements, that were included while developing the software.
- Planned and defined system requirements to user stories.
- Supporting the requirements with Data models and work flow documents, with details definition. .description of the relationship.
- Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues to develop specifications.
- Extensively worked on data mapping and worked on to create data dictionary to consolidate all features.
- Coordinated daily activities with IT developers, QA and product teams along with project management group.
- Created test plans and test scenarios together with the QA team.
Environment: .Net,Sql, MS Visio, MS Project, MS Office, Quality Center..
Confidential
Busines Analyst
Responsibilities:
- Met with client groups to determine user requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
- Gathered specifications for performance management, asset management. Credit management, client reporting, and implementing benefits.
- Analyze business requirements and segregated them into high level and low level Use Cases, activity diagrams, State Chart Diagrams and Robustness Diagrams using Rational Rose according to UML methodology thus defining the Data Process Models.
- Involved in requirement gathering and business analysis by an online portal to provide visibility to corporate customers on their equity and investment positions, FX integration with market data and analyzed the traders fixed income business requirements.
- Created Use Cases, Collaboration, Object Sequence, Object Interaction and State Diagrams for new features using rational.
- Interviewing Subject Matter Experts (SMEs), asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
- Set up definitions and process for test phases including product test, integration test, and system test. Work to fully implement test phase entry and exit quality criteria, standard test reporting metrics and standard test artifacts.
- Drafted test strategies, test plan cases and test scripts for the installation, GUI, functional, Security, Recovery, performance and integration testing for multiple software releases using Requisite Pro.
- Created different Traceability views to maintain the Traceability of the requirements.
- Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional Specifications.
- Frequently updated the requirement and defect status as per the current status of the testing project in the Clear Quest.
- Actively involved in walkthroughs and meeting with development team to discuss related issues.
Environment: MS Project, SQL, Rational Unified Process (RUP), Rational Requisite Pro, Rational Rose, Clear Quest, Microsoft Visio.
Confidential, New York City, NY
Responsibilities:
- Ensured proper accounting of general ledger transactions and prepared monthly general ledger reconciliations.
- Assured company income and expenses are properly recorded in accordance with GAAP.
- Served as back-up for other general ledger accountants, including generating and maintaining financial statements reports.
- Performed necessary functions to assist in the maintenance of accounts and system.
- Assisted with month-end close which included reviewing and posting all inventory related automated journal entries.
- Performed activity based Cost Analysis and ROI and NPV calculations.
- Worked in RUP environment for the elicitation, representation of requirements and in change management of accounting system.
- Participated in requirement analysis by gathering both functional and non-functional requirements via user interviews and JAD sessions with the process owners, stakeholders and document analysis and represented the requirements in RTM using Requisite Pro.
- Assessed the flaws in the existing as-is accounting system and made clear recommendations of Business process improvements and BPR, incorporated them in the future to-be system design.
- Wrote user requirement specification (URS) and Functional requirements specification (FRS) as per the Business requirements and process flow.
- Developed UML Use Cases for the application using Rational Rose and prepared the detailed Work flow diagram based on the proposed enhancements for the system.
- Developed Process (DFD) and Date (ER) models for the as-is and to-be systems.
- Actively involved in the UML based Class, Communication and activity Diagrams for certain modules of the application in collaboration with Design Team.
- Extensively interacted with both user group and development team in coming up with structured charts, Class and Sequence diagrams.
- Interacted in the designing of Oracle database.
- Used Ration Clear Quest for all types of change requests, including defects, enhancements, issues and documentation changes with a flexible workflow process.
- Developed modules in the HR department for the user education and training about the new system.
Environment: RUP, Rational Requisite Pro, Rational XDE, Rational Rose, Rational Clear Quest, Base Clear Case, Java, Oracle, MS Project, MS Office Suite