SUMMARY

• More than 6+ years of professional experience in full life cycle system development involving analysis, design development, testing, documentation, implementation and maintenance of software applications in web - based Client/Server environment
• Over 4+ years of experience in PRPC (Pega RULES Process Commander) Business process management and Business Rules Engine as a System Architect and PRPC work flow experience.
• Involved in understanding the reporting requirements for each work type
• Involved in integrating PRPC applications with external systems using SOAP.
• Experience in implementation of various PRPC components like Activities, Decision Tables, Decision Maps, Declarative Expressions
• Made extensive use of Agents, SLA’s, Correspondence Rules and File Listeners
• Having worked in designing UI screens using Flow actions, Harness, Section and HTML rules
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, SMA and PAL and Pega Log Analyzer
• Well versed with PRPC Security, Circumstancing and Reports
• Expertise with List view reports and Summary view reports.
• Domain knowledge in Insurance, HealthCare & Banking.
• Sharing the knowledge with other team members and making them understand the business requirements on daily basis
• Expertise in effort estimation and planning the project execution.
• Certifications:
• PRPC Certified System Architect

PROFESSIONAL EXPERIENCE

Confidential

PEGA Senior Developer

Responsibilities:

• Customized CPM-HC provided workflows for non-live and live Customer interactions, and Service Requests.
• Custom Interaction Driver and service items design.
• Implemented JMS listeners and JMS services to process and/or queue xml files.
• Implemented Connect-Java to connect to externals systems.
• Developed Web services in Pega which will be used by brokers to get Product rates information.
• Worked on Automating deployment process for PRPC applications.
• Implemented process to unzip the zip files and process them, which are coming in from external sources.
• Extensively worked on to configure Pega temp directories to place incoming zip files.
• Extensively involved in designing class structure to provide maximum reusability.
• Create high level Process Flows, Data Model, Security model.
• Implemented Security features for PRPC applications.
• LDAP integration to provide additional security to Users and Web services.
• Worked to configure WebSphere in order to configure for JMS listeners.

Environment: Pega PRPC V7, V6.1, Pega CPMHC, XML, HTML, Java Script, Oracle, WebSphere, ALM, Facets, Jquery.

Confidential, TX

PEGA Senior Developer

Responsibilities:

• Involved in analysis, design and development of Class structure, Access Group, Process Flows, Activities UI and Integration.
• Involved in Migration of PRPC v5.5 to PRPC v6.2.
• Designed and developed integrating the application with external systems using File Listeners.
• Designed and implemented User Interfaces using Sections, Harness and Portals.
• Created Rule set Names and Versions as required.
• Created HTML rules, Properties, Embedded Pages and Correspondences rules.
• Defined PRPC components like Decision tables, Declare Onchange and Declare Trigger etc.
• Created Agents which will run in the background to sending Correspondences, to generate daily, weekly and monthly reports.
• Created Activities, steps and methods and calling other activities for implementing core business logic.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Created List view reports for the reporting purpose in the process commander.
• Prepared design documents from the use case requirements.
• Created Connect-SQL rules for querying the external database.
• Created Decision Rules like When condition Rules, Decision Table Rules and Declarative Expressions as per the requirements.
• Able to navigate and compare different portals available in the Pega Rules Process Commander application.
• Able to debug using the tools provided by PRPC i.e., Tracer, Rules Inspector and Clipboard.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard and Tracer.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.

Environment: PEGA PRPC v6.2, Java, HTML, XML, IBM WebSphere, JavaScript, CSS and DB2.

Confidential

PEGA Senior Developer

Responsibilities:

• Have worked on User Interface design using Harnesses, Flow actions, and Sections.
• Involved in story estimations.
• Involved in Analysis and Low level design.
• Developed components of core Business Logic, User Interface.
• Involved in implementation of Activities, Decision Rules, Validations, Connect -SOAP, Connect-SQL, Connect -Java, Work Flow, Agents and SLA.
• Code Deployment.
• Unit and Integration testing.
• Release KT and Post production support.

Environment: Pega 6.2(SP-1), HTML, JavaScript, JSP, Web Logic 10.1

Confidential - Newark, NJ

Pega Developer

Responsibilities:

• Understanding business cases by analyzing the production process
• Had regular meetings with the hall supervisors and management to understand the complicated set of business rules
• Created Application profile and executed Application Accelerator using Pega DCO tools and assisted in creating use cases and HLD documentation
• Interacted with Users, Developers, Project Manager to understand the business process, identify enhancements and gather Business Requirements.
• Responsible for creation ofrule setdesigning, class structure and rule-resolution designing.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios
• Developed the PRPC rules engine with CPM framework.
• Involvedand workingwith Claims Framework and CWS, CRS
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Involved in the rules management and associated tools such as export & import tools (Rule set andRule setVersion).
• Involved in attaching SLA in assignments and createdSLAactivity depending upon the requirement of the project and End to end Integration testing of the application.

Environment: Pega PRPC V6.1, CPM Framework, Web Sphere, MS Visio 2007, DB2

Confidential, Albany, NY

J2EE Developer

Responsibilities:

• Designed a user-friendly interface for customers to manage orders.
• Created a vendor side interface to check the orders.
• Devised a Search mechanism for customers to search products.
• Involved in the Analysis, Design and Development phase of the project.
• Translated customer requirements into definitive class/object design using UML.
• Employed UML artifacts for object modeling. Designed Use Cases, System Sequence Diagrams, Collaboration Diagrams and Class Diagrams.
• Maintained Oracle backend to support all operations.
• Developed Struts for open source frame work for building web components.
• Design and develop EJB components for Deal and Contracts Module.
• Used Hibernate to extract the data while integrating business logic from the database.
• Developed Session Beans (Stateless) to perform lookup service.
• Integrated and tested EJB components with Servlets.
• Deployed EJB for Login and Transactions
• Did Client side validation using JavaScript.
• Used JSP for the presentation of the pages.
• Used XML to maintain vital system information.
• Used WebSphere as Application Server.

Environment: Java1.4.2, HTML/JSP, Servlets2.2, JavaScript, Oracle 8i, WebSphere Application Server 5.1