SUMMARY

• Extensive knowledge of Windows, Linux environment and significant exposure to structure object - oriented language and database in various industry domains.
• Experience as QA Lead/Scrum Master/Business Analyst/Test Manager in Information Technology (IT) in Banking, Electronic commerce, POS, Retail, Mobile and SAP.
• Proficient in all phases of Software Development Life Cycle SDLC requirements gathering, risk analysis, testing, defect applications tracking, test management and reporting.
• 6 full lifecycles Of SDLC/STLC.
• Able to study new technologies and tricky concepts rapidly and execute them.
• Complete understanding of agile & waterfall methodologies in SDLC.
• Co-Ordination and interaction with multiple groups (Dev, Testing, ClientQA, UAT, Business, Release Management, Environment ) within the project portfolio
• Excellent knowledge and working experience in writing test case, test execution, bug tracking and test summary report.
• Excellent leadership, Management, Organization, Communication (written/oral) and presentation skills.
• Experienced in creating test cases based on high-level technical requirements using Quality Center.
• Experienced in developing test-case designs, and test scripting based on user needs and specifications
• Created Test Plan, Test case, RTM, Test Strategy document
• Created Test Data for Testing needs in Test Environment as well as PROD DATE for Client and PROD Testing.
• Experienced in manual execution of integration, user acceptance, positive and negative, functional, and regression testing with good troubleshooting skills.
• Experienced in testing various software applications including mobile (IOS, Android)
• Experienced in understanding business requirements and development use case
• Experienced in using testing tools such as quality center and quick test, Jira, Bugzilla, Chrome-Inspect
• Experienced Testing mobile apps and devices(IOS/ANDROID)
• Good hands on experience in SQL query writing.
• Good with interacting with developers and business analysts to understand the requirements.
• Highly motivated, detailed oriented, ability to work independently as well as team member with excellent technical, analytical and communication interpersonal skills
• Highly motivated, dynamic, and experienced SAP testing professional with extensive knowledge of SAP
• Knowledge of SAP functional testing, designing test scenarios, and SAP testing life cycle
• Proficiency in Scrum/agile methodology as well as Waterfall.
• Strong problem solving, and Analytical skills in testing.
• Tested implementation of Mobile web on smart phones that include IPhone and Android
• Tested mobile eApp with SoapUI
• Worked with Hybris ecommerce tool in customizing the business requirements to create, modify, update, and delete products and offers in order to publish & manage the content and Testing in PROD/BETA

TECHNICAL SKILLS

Testing Tools: Quality Center, QTP, JIRA, Bugzilla,Chrome.inspact,Vysor,Postman, QTP, Test Director, QC

B2B E-Commerce: Hybris' omni-channel commerce solution,mobyapp

Programming/Scripting Languages: C, C++, C#, SQL, VB Scripts, .NET, Java, Java Scripts, XML, HTML, FIXML.

ERP: SAP R/3, ECC 6.0, SAP NetWeaverus

Operating Systems: Windows XP/NT/2000, DOS, Unix, IOS, ANDROID

Databases: SQL, Oracle,DB2

PROFESSIONAL EXPERIENCE

Scrum Master / Sr QA

Confidential, Chicago IL/ Houston TX

Responsibilities:

• Client PostProcrssing calls and guiding and Coaching Teams in testing and Development
• Changed Requirment from the client in to Test Caes as well as Devlopment details
• Coached Product Owner in documenting the requirements in user story format. Worked alongside product owner in prioritizing the work in TFS based on changing business needs
• Conducted/facilitated various Agile Ceremonies - Backlog Grooming, Sprint Planning, Stand-Up, Sprint demo, Retrospective, and trained other team members to start owning & implementing these across the organization
• Coordination, communication & collaboration with various teams inside/outside of organization including Product Owner, DEV/QA, UAT, Infrastructure, Customer Support, Training, Legal, Compliance, Marketing, Finance, Risk, Reporting & External 3rd party vendors etc.
• Created & managed project plan to support both Hybrid (Agile/Waterfall combined) and Agile iterative mode of development to effectively manage & deliver prod releases in timely manner
• Created Project Charter (including measure of success for the project), Commitment Sheet, Scope Document, Change Request, Mitigation Plan and post deployment status report
• Empowered team to self-organize and grown cross board
• Enacted change and continuous improvement increasing the productivity of scrum team
• Facilitating meetings for the Team /Preparing documents for the Team
• Helped testing team on creating test data in PROD/TEST
• Interface with project teams (particularly project managers, product managers & BA’s) to make sure that stories and other project deliverables to the platform team are of sufficient quality and provided in a timely manner
• Manage Teams between Houston and Chicago
• Managed Project Interdependencies (GIVES/GETS) using project plan to coordinate work effectively with cross-functional teams, created decision log to keep track of who made the decision, when decision was made, and impact of the decision
• Managed Team of 4 Testers and well as 8 developer's
• Managing CRM Project with internal company software
• Planned releases cross-functional and more importantly ensured that the team knew their agile values
• Started Agile Iterative delivery approach in the company, coached & trained Product Owner, Dev/QA Team Members & cross-functional teams, defined - roles & responsibilities, delivery cycle, testing pattern & UAT cycle to deliver production releases every 3-4 weeks
• Strategically removed impediments ensuring no external/internal distraction of the development team
• Supported up to 3 Scrum Teams And established a scrum project management process to meet development goals
• Used burn-down metrics to report project updates
• Work with architecture and engineering teams in distributed locations to drive planning, issue resolution, and development on platform & project specific technical topics
• Worked with client on changing the requirements in to development process
• Working Jira and Relly To Manage Project for Team and Higher management..

Confidential, Chicago IL

Scrum Master/Test Manager(Mobile Team)

Responsibilities:

• Built level of trust with team members and helped them realize their goals by providing to the point feedback and guidelines/training paths to enhance their careers.
• Client presentations before the launch of the new version
• Collaborated with cross functional teams and build schedules and plans.
• Daily client meeting calls
• Developed documentation to use by other Scrum Master on various tasks
• Documents forwarding between Confidential offshore development team
• Facilitated in product backlog estimations, scaling scrum, and effective sprint retrospectives.
• Handled issues and risks pro-actively and worked with program manager to deliver projects.
• Made Excel spread sheets for update testing data as well as any changes for the team
• Made test plan/ Updated the test plan
• Maintained a high level of confidences in my team's ability to work with other teams and deliver products in a timely fashion.
• Maintained testing in 9 different languages
• Maintaining JIRA/Postman/Confluence
• Maintaining Test requirements for the team
• Making sure Team of 6 people are on task and up to date on testing requirements.
• Meetings with developers on new hot-Fix/realness readiness for IOS/Android
• Meetings with offshore Team for Confidential /holdings
• On site and off site phone calls and status meetings
• Pitched in and helped with QA testing/fixing bugs and other product enhancements.
• Represented the teams in Scrum of Scrum
• Scrum meetings /Go no Go Calls/feature Calls for IOS/Android
• Single sign-on (SSO) Testing on IOS and Android for security testing
• Tested mobile eApp using Specialization's, invoking, development, simulation and mocking, functional testing, load and compliance testing
• Tested the eApp in 20 different regions (around the world) in TEST/DETA/PROD environment
• Testing IOS/ANDROID devices/ different devices /size/functions/health/ Confidential eApp
• Testing using Chrome.inspect for code debugging for root cause
• Testing using Google.Vysor for perfect recording of bugs to help developer debug better and quick
• Trained employees on updates after New feature calls from client
• Trained new employees on new software for testing needs.
• Updated and fixed new Data refresh for the team to test with.
• Work with Burn-down and Burn-up charts.
• Worked on Backlog Tickets to move them to Next sprint
• Worked with android studio with help of developer team to understand better of a new feature
• Worked with QTP to automate test cases

Confidential - Rosemont, IL

Scrum Master/Business Analyst

Responsibilities:

• Analyzed application, system and device errors. and Regression testing.
• Assisted in facilitating all Scrum ceremonies as an understudy
• Assures accurate analysis and design of POSDM that meet specifications and requirements of projects and overall business needs
• Attended daily standup meetings to give updates.
• Carried out integration testing between sales and stock modules
• Co-determined testing requirements for Functional and Regression testing.
• Created test cases for Integration and Function testing
• Developed, documented, and maintained functional test cases and other test cases
• Developed, executed and wrote test cases for POS
• Developing SQL Queries to check the database validation on various mapper output files and reports.
• Ensured test plans were complete, comprehensive, and up-to-date and that changes to test plan were tracked
• Estimated test activities and deliverables
• Executed Manual tests for Integration, User Acceptance, Positive and Negative, Functional
• Executed the regression test cases manually before it was handed over to UAT.
• Experienced in developing Test Plans, Test Cases, Defect Tracking/Reporting and preparing test summary report
• Involved extensively in Functional Testing, System Testing, Integration Testing, Smoke Testing and Regression Testing Quality Center, and TFS
• Involved in automation infrastructures development in Quickest
• Participate in UAT, ensure post production validations, Integration testing
• Planned, scheduled and supervised the execution of test cases
• Provided timely and accurate reporting of test results and tracking of defects and other issues to closure
• Researched requirements for product features being tested (how users use the features and the performance requirements for the features)
• Served as Project Lead, monitored testing resources to ensure project tasks were completed successfully and according to development specifications and deadlines.
• Shadowed the Lead Scrum Master to learn and perform Scrum roles and responsibilities
• Strong experience in utilizing Traceability Matrix to ensure test cases met requirements
• Testing In Agile environment/Scrum
• Updated test cases with feedback provided by Business Analysts, Developers and Team Leads.
• Was responsible for Functional Integration testing of feature enhancements and Regression testing
• Collaborated with team members and Lab Services to halt and resume testing for new builds. Used Serena Business Mashups to enter defects, close defects, and request modems and assistance from Lab Services.
• Used HP Quality Center to update status of executed test cases.
• Performed data preparation for assigned test cases. Trained new employees to perform data preparation.

Confidential - Chicago IL

Manual Test Lead/POS-Data Management

Responsibilities:

• As QA Analyst involved in Documentation of Integration, Regression and Security testing.
• Assures accurate analysis and design of SAP POSDM that meet specifications and requirements of projects and overall business needs
• Assures accurate implementation of applications and systems to support the environment that will provide up-to-date information to all areas and levels of the company.
• Conducted entry validation tests on all the online Applications - both positive and negative Tests.
• Identification of Test data and validation of Test environment.
• Involved in Automating testing using QTP with the help of manual test cases.
• Involved in creating the Scenarios for single and Multi-Vuser test.
• Involved in creation of low, medium, and Peak load scenarios.
• Involved in Data Migration testing used old data and checked the validity of the data.
• Involved in documenting Test Plan, Test Cases and Test Procedure using Business requirements document and Functional requirements document of the system.
• Involved in generating scripts for the load tests as per the requirements.
• Involved in Integration testing (end-to-end Cross-Functional process chain).
• Monitored the status of bugs until they were sorted out.
• Performed User Acceptance Testing (UAT), Validation Testing, Smoke Testing,
• Prepared training documents for end users of application.
• Provide on-site subject-matter expertise to implement SAP POSDM on SAP HANA
• Recording of various tests and stored in the database for reusability.
• Reporting of bugs using Test Director.
• SAP POS DM configuration in a SAP BW / SAP Retail environment, including POS DM profile building
• Tested Android and IOS devices for client facing.
• Testing of Client/Server environment in SAP DM module
• Unit testing, Functionality Testing and Integration Testing.
• Worked with linix.

Confidential - Chicago - IL

Sr QA Analyst

Responsibilities:

• Created test data sets for available promotions, validate coupons/Vouchers and product details by conducting positive and negative test for Confidential online shop.
• Perform the tasks of testing in inventory management system at the back end as well.
• Performed data preparation for assigned test cases. Trained new employees to perform data preparation.
• Performed integration testing with web application and mobile application, Verified all functionality are correlating appropriately on high speed network, if not I performed troubleshooting for the respected through puts as per requirements.
• Responsible for testing the e-commerce solution of shopping cart software at front end.
• Testing of Hybris e-commerce solution.
• Worked with Hybris ecommerce tool in customizing the business requirements to create, modify, update, and delete products and offers in order to publish & manage the content.

Confidential

QA Analyst

Responsibilities:

• Applied risk assessment techniques to facilitate project completion with limited resources
• Conducted review meeting with Business teams to review test scenarios and test cases
• Created Requirements Traceability Matrix (RTM) from Functional and Technical specifications to ensure that all the requirements are covered by the test cases.
• Developed test cases and test scripts to check the login page requirements when they are applying for the loan on website.
• FollowedAgilemethodology for software development and testing.
• Participate in the weekly status, business review and defect triage meetings with the team
• Participated Daily Test Activity Defect Status Meeting. Produce test results documentation using Test Directory's graph wizard for easy-to-understand analysis
• Participated in creation of Traceability Matrix.
• Participation in System Integration Testing, User Acceptance Testing and Regression
• Performed Data Validation Testing, Black Box Testing and User Acceptance Testing.
• Performed end to end testing, beginning with loan origination to loan closing to ensure the process was complete without any errors
• Responsible for regression testing of all BRD's test cases including mortgage and consumer Conditions, Fees, Products, Pricing etc.
• Tested loan documentation and funding quality standards as measured by compliance auditsunder CFPB, RESPA, HUD, and MDIA Regulations while also meeting State, County And Company internal policies.
• Tested review and verify the accuracy and completeness of loan data based on FHA/VA, FNMA and FHLMC guidelines.
• Tested the customer log in credentials, rules for mortgage loan fees, credit report for the loan applications,high-risk transactionsinvolving jumbo loans, self-employed borrowers and high-risk profile applicants.
• Testing Execution of Test Cases Manually.
• Uploaded the test cases from the Excel spreadsheet/MS Word to Quality Center (QC)
• Work independently and Co-ordinate with development team and Business team.
• Worked with SQL queries for backend verification to check for the product status