Summary:

• More than 7 years of experience in functional testing of Web based, Client/Server applications using manual procedures.
• Well - versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Good Expertise in Financial, Banking, Insurance and e-commerce Business Domains.
• Documenting and Reviewing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD)
• Strong in reviewing and understanding Business Requirements and writing detailed test plans, test cases and test scripts
• Experienced in interfacing with stakeholders and senior management with excellent communication and interpersonal skills.
• Extensive experience working in all stages of software development Life Cycle. Extensive experience leading, facilitating conducting Joint Application Development (JAD) sessions among user community, stake holders and technical management, creating project plans and schedules and managing changes.
• Also, Analysed and synthesized results from Joint Application Development (JAD), proposed alternative tasks and transformed those into Business Requirement Document (BRD).
• Preparing graphical depictions of use cases including State Diagrams, Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Component-Based Diagrams, Collateral Diagrams, including the Business Workflow Chart.
• Well versed with Various Testing Stages/Levels/Phases, Testing Types, Testing Techniques and Quality Work Products.
• Experience in Functional and Non-Functional (Availability, Usability, Reliability and Compatibility) Testing Types.
• Hands on experience in preparing Test cases, Automated Tests and Test Data; and executing the same.
• Expertise in cross browser, cross platform compatibility testing.
• Good exposure on Bug Life Cycle and expertise in peer reviews (Test Design, Defect Reporting).
• Managed Quality Center Test Tool for Requirement Test Case and Defects for all different testing.
• Prepared and Maintained the Test Matrix and Requirements Traceability Matrix.
• Extensively used automated test tool like QTP for Functional and Regression Testing.
• Good Knowledge on Test Management Tools like Test Director and Quality Centre.
• Experience in executing SQL queries in order to view successful transactions of data and for validating data.
• Working knowledge of Java, .Net, Oracle and SQL Server technologies based projects.
• Worked with developers, business analyst, and end users to test and document new product and product enhancements.
• Good interpersonal skills, commitment, result oriented, hard working with a zeal to learn new technologies.
• Strong in analytical, presentation, documentation, problem-solving techniques, communication, interpersonal, problem solving and effective team building skills.
• Good Experience with Microsoft Office Suite - Microsoft Word, Excel, PowerPoint, Visio and MS Access.

TECHNICAL SKILLS

Operating systems: MS Windows, UNIX, Linux

Languages: C, C++, C#, Vb.net, Asp.net & JAVA

Databases: MS Access, SQL Server, ORACLE and MYSQL

Automated Testing Tools: Quick Test Professional

Test Management Tools: HP Quality Centre/ALM

Bug Tracking Tools: Bugzilla and Bug Tracker.

Tools: & Utilities: MS Office, Outlook Express, MS Visio, MS Project

Web Technologies: HTML, XML and VB Script, java script and Ajax

Methodologies: SDLC, Agile

Professional Experience:

Confidential, Newark, NJ

Sr. QA Analyst

Responsibilities:

• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts.
• Written smoke test cases in Quality Center and modified them when they are automated.
• Involved in environment requirement gathering meetings and giving inputs to the environment teams.
• Performed different stages of testing Components/Suites of Applications in Unit, System, Functional, User acceptance, Negative, performance/Load, Regression, End to End, GUI testing and Bug reporting/Tracking, Black box testing.
• Implemented Testing tools at client place and configured the tools for the testing environment
• Regular interaction with developers, business analyst and Logic Unit Workgroup.
• Involved in development and reporting of quality assurance project metrics.
• Created Data Driven Testing for positive and negative scenarios, by creating and storing data sets in MS Access.
• Backend testing of the DB by writing SQL queries to test the integrity of the application and Oracle databases using TOAD.
• Prepared documentation for all stages according to company standards.
• Enhanced the scripts and developed various functions to enhance the scripts
• Involved in functional and regression testing of the web-application using the VO extension and tested the software using different browsers to study the browser compatibility.
• Responsible for collecting and analyzing the test metrics and then submitting the reports keeping track of the status and progress of the testing effort.
• Extensively involved in the automation of Regression Test Cases by scripting.
• Performed Data driven testing, Correlation and check point in the scripts.
• On-call Production Support (24x7), monitoring and maintaining multiple Applications in Development and QA and Production Environments.

Environment: Windows, MS Office, Java, Quality Center/ALM, TOAD, PL/SQL

Confidential, Fairfield, CT

QA Analyst

Responsibilities:

• Prepared Test Plan, Function Points Document, Test Case and Test data to verify proper functioning of application modules like Entering Customer Information, Third Party Verification, Product Selection, Entering Product data, Printing Welcome Kit, Servicing Business/Individual customer accounts.
• Involved in manual testing as well as Automated Functional/Regression testing for various Business and Individual Account Opening/Account Servicing scenarios.
• Used Quality Center for managing the Testing process i.e. Requirement Analysis, Test Planning, Test Execution and tracking and managing defects resolution.
• Participated in Defect review meetings with development and business team. Coordinate with development team for defect analysis.
• Participated flash meetings between QA & Development team.
• Participated in meetings with different departments marketing, Business Analyst, DBA and Infrastructure team to resolve the issues.
• Participated QA weekly meetings and various other meetings and discussed Enhancement and Modification Request issues and defects in the application.
• Executed SQL queries to verify the customer and account information against the Transaction processing system database.
• Conducted Ambiguity Analysis with Business Analyst and Development Team and Business.
• Conduct Walkthroughs and involved in Software Inspection in the team.
• Review test cases and developed test procedure for testing.
• Documented bugs found out during the process of testing using HP QC.
• The bugs were tracked, reviewed and reconciled in the Test Director.
• Win Runner was used as an automated tool for testing the above application.
• Performed Black Box testing.
• Prepared testing procedures by writing user-defined functions for various testing scenarios.
• Performed regression testing for every modification in the application and new builds using QTP.
• QTP was used to generate automated test scripts for functionality and GUI testing and further enhancements were done in the script.

Environment: People Tools, Oracle, Weblogic, QTP, Test Director/Quality Center, Solaris, UNIX

Confidential, New York, NY

QA Analyst

Responsibilities:

• Quality Assurance activities related to various groups within bank; process Improvements, managing QA content management tools.
• Coordinate with the ecommerce Business Analysts and analyze the Business Specifications.
• Set up a Master Test Plan and Test schedule in regards to data warehouse repository maintenance, Meta data development, reporting engine etc.
• Wrote Integration level, User Acceptance test cases for functionality and GUI, and browser dependency testing
• Involved in designing the stored procedures for getting the test data using source systems for test loads into Data Warehousing system.
• The bugs were tracked, reviewed and reconciled in the Test Director.
• Win Runner was used as an automated tool for testing the above application.
• Performed Black Box testing.
• Used SQL queries and validated the data from different tables.
• Automated test runs using Kern shell scripts for faster data activity reducing testing timeline.
• Extensively created Data Driven Test scripts to make testing a more exhaustive process.
• Performed regression testing using QTP by automating test scripts.
• Had regular interactions with the Developers, Business Analysts and the System Administrators for continuous improvement of the application.
• Conducted Day to day planning meetings and ensured the delivery of the product with in the deadlines.
• Coordinate with the Release Management team to schedule releases for on-time delivery of projects
• Involved in Security test of the Application.
• Analyzed the results and suggested ways to improve the present application.

Environment: QTP, Test Director / Quality center, SQL, PL/SQL, Shell scripts, VBScript, Java Script, JSP, Windows and UNIX (Solaris).