SUMMARY

• Over 7 years of IT and Management experience in Software Development Life Cycle (SDLC) and Project Life Cycle working as Business Analyst mainly in Finance domain
• Experience with Rational Unified Process (RUP), Agile, Waterfall life cycle, Rational Suite (Rational Rose, Rational Requisite Pro, Rational Clear Case, and Rational Clear Quest).
• Extensive experience with analyzing business processes and documenting them using MS Visio, MS PowerPoint, MS Excel, MS Project.
• Experienced in interviewing business users and customers, providing recommendations to resolve issues for various business/technical groups and defining strategic solutions to business problems in a multiple project environment.
• Strong experience in developing Use Case Diagrams and creating,
• BRD (business requirement document), FRD (Functional Requirement document), FRS (Functional Requirement Specifications) TDD (Technical Design Document).
• Experinaced in Microsoft Business Intelligence technologies like MS SQL Server Integration Services (SSIS), MS SQL Server Reporting Services (SSRS) and MS SQL Server 2008/2005.
• Strong experience in documenting existing process, analyzing business requirements, working with requirements traceability matrix, re - engineering business processes and designing.
• Experience in developing functional specs through JAD sessions and user interviews.
• Expertise in managing multiple projects and teams with an excellent track record.
• Made recommendations about the product depending on the reporting requirements.
• Used SQLs to test various reports and ETL load jobs in development, QA and production.
• Wrote BRD, FRD, use cases, test scenarios, test cases for testing the functional and non-functional aspects of both ETL jobs and Reporting jobs.

TECHNICAL SKILLS

Process/Modeling Tool: (SDLC) Software Development Life Cycle, Agile, Extreme Programming, MS Visio, MS Project, Rational Rose, Rational RequisitePro, Test Director, Win Runner

Methodology: UML, RUP, Business Modeling and Data Modeling.

Databases: MS Access, SQL server 2000

Languages: SQL and HTML

Operating Systems: WINDOWS 2000/NT 4.0/XP.

Office Tools: MS Office 2003/2000, Word, Excel, PowerPoint

Project Management: MS Project 2003/2000.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Business Analyst

Responsibilities:

• Analyzed the systems for process flows to identify the scope and requirement gathering for the Permanent Insurance.
• Followed solely RUP methodologies during the course of the project.
• Designed and developed use cases, activity diagrams, and sequence diagrams using UML.
• Accumulated system requirements from various departments through surveys and interviews.
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Planned and defined system requirements with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created business requirement documents and integrated the requirements and underlying platform functionality.
• Made sure the test cases and test process guarantee accountability to business and systems requirements.
• Involved in the testing phase right from the Unit testing to the User Acceptance testing.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.

Environment: MS Word, MS Excel, Rational Rose, Rational Tools, Win NT, Oracle, Java, J2EE, Agile Methodology,MSPowerPoint,MSProject,ClearQuest,WindowXP,CrystalReports.

Confidential, Texas

Sr. Business Analyst

Responsibilities:

• Gathered business requirements by driving user-group meetings and working with global, cross-functional and virtual teams.
• Teamed up with both internal and external software development groups to provide functional requirement specifications in form of Use Cases, Business Process Flows, and Prototypes and Management Reporting requirements.
• Worked on creating Functional Specifications, UI specifications and UI prototypes.
• Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document (BRD) to be used as input to Functional Design Specifications.
• Defined AS-IS and TO-BE systems, Use Cases and Use Case Scenarios using Rational Rose.
• Responsible for designing the wireframes and authoring the Functional Requirements Document including use case narratives. Led the presentation and walkthroughs to business owners to get final sign-offs.
• Involved in in designing databases and schema objects including tables, indexes and procedures using MSSQL.
• Involved in designing a Database for the system using Star Schema which includes Tables, Stored Procedure and Indexes in SQL Server Management Studio.
• Created and updated complex Stored Procedures, Triggers and User Defined Functions for logical T-SQL implementation.
• Involved in interactions with SME’s, Project Manager, Developers and the end-users by JAD sessions. Utilized MS Project in coordinating activities with Project Manager and various other teams.
• Managed workload, schedules and coordinated status review meeting with Project Managers, Business Managers and Team Members.
• Created Wireframes and Prototypes for the final design to annotate every element using Axure.
• Conducted s User Acceptance Testing (UAT) sessions.
• Involved in writing test Cases, procedures, reports and approvals of software release.
• Assisted Project Manager with time-capacity and resource management.

Environment: Rational Rose, Agile, MS Office, Windows2000/XP, HIPAA, Axure

Confidential, New York, NY

Business Analyst

Responsibilities:

• Gathered business requirements, analyzed business process, data modeling/ data analysis, monitored performance, system testing and change management.
• Facilitated Joint Application Design (JAD) sessions to identify business rules, requirements and documented the same to be reviewed and understood by all stakeholders.
• Performed GAP analysis for enhancements to the application and prioritized them based on the business needs.
• Produced Requirements Traceability Matrices (RTM) to support the application development, and control changes.
• Translated business requirements to functional requirements and technical specifications with help of Unified Modeling Language (UML) diagrams (Activity diagram, Sequence diagram, Data flow diagram) for developers.
• Published functional requirements, screen prototype on the portal for access by all project participants.
• Assisted the Quality Assurance (QA) team in writing, executing the test plans and test cases.
• Ensured that the test cases, test script, and test scenarios covered all the points mentioned in the business requirement document (BRD) and functional specification (FRD).
• Assisted business users with User Acceptance Testing (UAT) and received sign-offs on the new application.

Environment: MS SQL Server, ETL, MS SharePoint, MS Visio, Rational Req Pro, Microsoft Office, HPQC, Outlook.

Confidential, Cleveland, OH

Business Analyst

Responsibilities:

• Assisted senior business analyst in the requirement gathering and documenting process based on user requirements.
• Worked with the Senior Business Analyst to conduct (JAD) sessions with business and technical units.
• Prepared Test plans, Test Cases based on business requirements.
• Worked with the Senior Business Analyst to develop test cases for (UAT)
• Followed established formats and procedures, created new formats, as well as researched, created, edited technical and business data documents.
• Used UML diagrams to visually express the core functionality of the system under development.
• Exposed to Security Testing and Regression Testing using Win Runner.
• Exposed to Functionality Testing and GUI Testing using Win Runner
• Assisted the QA testers in determining the application's response time using Load Runner.
• Interacted with the developers to report and track bugs using Test Director.
• Follow up with developers on defects status on a daily basis.
• Organized meeting and send agenda of the meeting, draft minutes to keep all invitees of the meeting on a same page.
• Organize weekly status meetings with the team to promote open discussion of business requirements and other system functionalities.

Confidential, Tampa, FL

Business Analyst

Responsibilities:

• Clear understanding of Medicare (Part A, Part B and Part D) and Medicaid benefits as well as business processing.
• Worked with 837, CMS 1500 claims and HIPAA, 270/271, 276/277, 278 transactions.
• Database support that includes activities required correcting, deleting or summarizing medical history of members as well as provider information.
• Collaborated on the development of user requirements and design specifications using standard UML techniques such as use case, activity, sequence, and class diagrams.
• Thorough understanding of health benefit products, assisted in consolidating the summary of Benefits.
• Created test cases and performed manual testing of the functionality of the application by inserting varying data on different test runs.
• Executed Smoke, Integration and Regressions Tests by tracking the test status in Quality Center.
• Documented detailed business, functional, and User Interface system specifications using standardized company templates for the business, development, and QA team.
• Built relationships with relevant business partners, balancing innovative and efficient business systems solutions.
• Documented Requirement Traceability Matrix in Requisite Pro for traceability of requirements through test cases.
• Produced clear user manuals and training guides for end-clients with step-by-step instructions.

Environment: SQL Server, Test Manager, Windows XP, MS Visio, MS Access, MS Project, Agile, Clear Case, Informatica