SUMMARY

• Over 7+ years of experience in Business, System, Gap, Risk Analysis, Business Re - Engineering, Functional Analysis, System Analysis & Design, Quality Assurance, Use Case Analysis and Data Modeling.
• Proven strength in problem solving, system analysis, Strong analytical and product management.
• Experience in Gathering, Analyzing/ Interpreting into Applications/Users’/ Managing Requirement, Writing BRD’s & FRD’s.
• Expertise in Software Development Life Cycle (SDLC) processes, Agile/Spiral/Waterfall Methodologies and Project lifecycle.
• Facilitation of JAD sessions and strong skills in user research and analysis of the existing systems.
• Experience in interacting with users and comfortable working with multiple stakeholders, remote teams and in diverse groups.
• Excellent experience in Requirement Analysis, Design, and Maintenance of solutions facilitating Business requests.
• Coordinated and experience in Creation of Test Plans, Test Cases, and Test Scripts documents in all phases of Testing.
• Closely working with release management team to perform Production Deployment activities and coordinating with Stakeholders for Validation & UAT.
• Work in a team to categorize, prioritize and resolve issues and establishing strong relationship within various teams.
• Experience in driving critical issues to closure and working with cross functional teams across geographies and motivate teams to achieve a common goal.
• Excellent leadership qualities, and strongly belief in knowledge sharing.
• Exceptional ability to quickly master new concepts and technologies.
• Experienced in working Offshore & Onshore development model.
• Good understanding of Banking, Government and Healthcare domains.
• Ability to meet deadlines and handle multiple tasks, decisive with strong leadership qualities, flexible in work schedules, possess good communication skills and ability to work in a team environment with minimal supervision.

TECHNICAL SKILLS

Project Management: Project Planning & Management, Communication Management, Integration Management, Resource Management, Scope Development & Management, Testing and Quality Assurance

Documentations: Project Scope Document, Business Requirement Document, Functional Specs/ Technical Specs, Use Case Document, System Integration Test Plans, Traceability Matrix, Training manuals.

Analysis/Design: Joint Application Design (JAD), Universal Modeling Language (UML), Gap Analysis, Object Oriented Design, Mainframe Architecture, Data Flow Diagrams, Rational Rose (RUP)

Databases: Oracle 8i/9i/10g/11g, SQL Server 2000/2005/2008/2013 , MS-Access, Teradata

Operating Systems: UNIX, MS-DOS, MS Windows 95/98/2000/2003/ NT/XP/Win7

Tools: MS Office Suite (Word, Excel, Access, PowerPoint), SAP, MS Dynamics, MS Visio, DOORS, MS Project 2000, Win Runner, Test Director, HP Quality center, TOAD.

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Sr. Business Analyst

Responsibilities:

• Created Business Requirements Document by emphasizing on documenting Assumptions, Dependencies, Constraints, Business Requirements, Key Business Indicators, Business Risk Assessment, and Critical Success Factors.
• Demonstrated tremendous success in gathering High Level Business Requirements, Systems Requirements, functional data requirements and application support requirements.
• Gathered and documented Non-Functional Requirements by emphasizing on documenting security requirements, data quality requirements, reusability requirements, testability and testing strategy, documentation requirements, maintainability, efficiency and robustness requirements, and usability requirements.
• Defined and maintained metadata that supports the data models.
• Worked with Data Architect to define high level data flows among system components and top level conceptual data models.
• Maintained documentation throughout the software life cycle of the data models.
• Study existing business process workflow in existing systems, process flow and quality assurance.
• Created Requirements Traceability Matrix and ensured its timely update.
• Utilized Teradata, SQL Assistant to query tables for creating mapping documents.
• Created Data Mapping documents with emphasis on Join conditions, Type of Join, Filter conditions, source to target mapping based on tables, columns and data type.
• Created Technical Design Specifications by documenting Use case diagrams, Data Flow diagrams, and Use case scenarios.
• Extensively utilized Quality Center to document defects as per Confidential Bank’s documentation standards.

Confidential, New York

Business Analyst

Responsibilities:

• Documented Software System Requirements (SSR) for the teams.
• Addressed all aspects of online banking business.
• Responsible for gathering Business and System requirements pertaining to various IT initiatives impacting different lines of Businesses such as OAO, OLB, Mobile Banking, etc.
• Maintained excellent relationships with various Business groups and IT support Channels through effectively communicating business needs and by filling in the gaps/concerns.
• Performed Smoke Testing, Functional testing, Regression testing for every modification in the application and for each build.
• Performed query tuning and analysis.
• Supported and maintained online banking systems and processes to meet business requirements.
• Provided routine production support through ERP business solutions.
• Have done GUI & Integration and UAT Testing of the application.
• Developed and executed Positive and Negative Test Cases for Different Business scenarios.
• Have worked on multiple projects simultaneously and managed the time accordingly.
• SQL Query Analyzer is used to verify the correctness of data in SQL server using SQL / PLSQL.
• Applications are tested on different operating systems like IE, Windows XP, Chrome, Safari and Vista.
• Tracked and reported defects using Quality center 9.2 (The test director tests are migrated to Quality center)
• Interacted with the Software developers, Usability team and Business Analysts to resolve and reproduce the defects.
• Expertise in analyzing and generating the Test Reports
• Prepared Quality Metrics Reports & QA Release Notes.
• Successfully designed, implemented and managed release process.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Involved in designing test automation strategies, creating test scenarios, test harnesses, test plans and performed inspection of test scripts.
• Used Test Director to execute the test plan, track execution against the plan during testing and manage defects from inception to resolution.
• Involved in the black-box testing of the Healthcare application and identified the different test cases for regression testing.
• Involved in creating test logs and Test Summary reports using Test Director and send them to developers.
• Tested the data stored in the database is correct with the help of SQL queries.
• Interacted and worked with the development team to solve the problems encountered in the test scenario run.
• Coordinated testing efforts and allocation of resources to different modules to speed up the process of execution.
• Documented and communicated test results.
• Reviewed business process, URS and functional requirements.
• Aided documentation of computer system validation lifecycle as per FDA regulations.
• Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.
• Involved in detailing project mission, data process flow diagrams and timelines.
• Worked with SQL queries for data manipulation.

Confidential, Delray Beach, FL

Business Analyst

Responsibilities:

• Involved in development of Business and Technical Requirements in preparation of System Architecture, Information Strategy, Detailed Design documents, to satisfy the Business Needs and Processes for the core system.
• Utilized the Agile methodology to contribute to design standards, and provided leadership and expertise in reorganization of a complex End-to-End Testing effort.
• Performed System analysis and organizational review of existing QA processes.
• Prepared Business Process Models including business process flows from conceptual to procedural level, to optimize resource optimization.
• Focused on continuous process improvement strategies with a clear and measurable Development Process that is deployable throughout the enterprise.
• Analyzed Business Requirements from Black Box Testing perspective, and developed efficient IT solutions and stable Process Designs using SDLC.
• Controlled project resources, planning and implementation using MS Project, SQL and AGILE methodologies.
• Modeled business architecture by gathering Business Requirements and creating User Requirement Specification (URS), Functional Requirement Documents (FRD), and Business Requirement Document (BRD) scheduled and monitored development process.
• Gathered and analyzed Business and User Requirements from walkthroughs with the users and business developers. Used Rational Requisite Pro to create the requirement analysis and specification documents.

Confidential, Oklahoma City, OK

Business Analyst

Responsibilities:

• Mid Confidential application was developed for Online Banking accessing personal accounts, checking balances, payment of recurring bills, such as mortgages and loan payments, transfer of funds between accounts of its customers.
• Was responsible for testing a new enterprise wide web based online banking application for the bank.
• Conducting Joint Application Development (JAD/JAR) sessions with IT Groups and Conflict Management with Project team members.
• Assisted with project team in the whole project lifecycle phases including scope analyzing, requirements gatherings, developments and quality assurance.
• Assisted project managers with the development of project schedules. Developed requirements and preliminary design for client applications.
• Performed analysis and design projects using a systems development methodology. Worked with all levels of client staff in solution definition.
• Conducted interviews with various business users to collect requirement and business process information using MS Visio, Requisite pro.
• Documented existing and proposed process flow, analyzed current and target system, and conducted GAP analysis.
• Identified, researched, realized, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Designed and developed all Use Cases and UML models using Rational and Visio.
• Assisted project team in preparing Functional Specification Document (FSD), developed non-functional requirements, and documented Business Requirements Document (BRD).
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Participated in the logical and physical design sessions and developed design documents.
• Using DOORS for Requirements Management.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Assisted in system and User Acceptance Testing, performed client presentations.
• Worked with developers and designers of BPM System to make sure development understands business process and detailed technical requirements.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.