SUMMARY

• Results - driven Business Analyst with proven track record in increasing productivity, quality, and customer satisfaction.
• Creative thinker and analytical problem-solver with demonstrated ability to manage multiple projects from planning through execution / completion under the pressure of fast-paced, time-sensitive environments.
• Detail oriented with proven ability to accept assignments and deliver desired and effective results.
• Expert in information systems technology, system implementation, system improvements, strategic planning, systems analysis and troubleshooting, quality control and tracking of results.
• Exceptional ability to learn new industry and business processes quickly.
• Strong understanding of the key challenges facing competitive, global businesses today: compliance, reducing IT costs, quality, agility, time to market, downsizing, privacy, retaining & digitizing knowledge, preventing business mistakes, and minimizing legal & financial risks.
• Familiar with current industry standards, such as HIPAA, SOX, ISO, Six Sigma, LEAN and Capability Maturity Model (CMM), FDA regulations to handle select agents and toxins that are contained in 42 C.F.R. Part 73, 7C.F.R. Part 331, and 9 C.F.R. Part 121
• More than 4 years of experience working the ERP
• Proficient in all the phases of Software Development Life Cycle (SDLC) methodologies like Waterfall models and Scrum Methodologies like Agile.
• Experienced in interacting with business users to identify their needs, gathering requirements and write Business Requirements Document (BRD), Functional Specifications Document (FSD), Non-functional Requirements Document, Use Cases Specifications, Software Requirements Specification (SRS).
• Experience participating in Joint Application Development (JAD), Rapid Application Development (RAD) and Joint Requirement Planning (JRP) sessions for project definition involving analyzing requirements and requirement elicitation sessionssuch as brainstorming, interviews, prototyping, workshops and survey questionnaires with end-users, clients, stakeholders and development team.
• Knowledge in writing complex SQL queries involved in backend testing using clients like TOAD and SQL Plus. Proficiency with large volume datasets.
• Experience in QA Testing, developing test strategy, test plan, implementing such testing, managing defects, troubleshooting and tracking all test deliverables.
• Experience using MS Excel including Pivot Tables, Macros, What-If analysis, Goal Seek, Linear Programming, Statistical and Multiple Regression analysis.
• Use case development and performing “AS-IS” analysis and creating “TO-BE” processes. Analyze discrepancies betweenplanned and actual performance (Gap Analysis). Experienced in business process modeling using Unified Modeling Language (UML).
• Experienced in Business Analysis, SWOT Analysis, Risk Analysis, Project Planning, and Cost-Benefit Analysis, Capital Budgeting, and Statistical analysis, Business Simulation, Control Charts, Network Diagrams and Entity Relationship Diagrams (ERD).
• Experience in planning the requirement prioritization process to help ensure that stakeholders determine and understand how requirements will be prioritized throughout the business analysis effort. Utilize timelines, dependencies and resource constraints toprioritizerequirements.
• Thorough understanding of project management methodologies including planning, budgeting scheduling, change control, risk and issue management. Experience in determining Task Dependencies, Identifying Milestones and Monitoring Critical Paths using Gantt Charts and Resource Plans (Schedule & Allocations).
• Experience in environments where short-term planning/development cycles were common and requirements were not fully flushed out. Follow a well-defined, time-limited process for developing requirements and work on an incremental or rolling-wave basis.
• Experience inrequirements traceabilityto detect missing functionality or identify if implemented functionality is not supported by a specific requirement.
• Knowledge in Equities, Mutual Funds, Derivatives, FX Trading and Commodity Market.
• Good working knowledge of MS SharePoint, MS Visio, MS Projects and MS Office tools.
• Experience with Healthcare systems and HIPAA compliance applications. Performed schema crosswalk on moving from HIPAA coding system.
• Experience on Reverse Engineering, Data De-Identification and Data Maskingprojects.
• Excellent Leadership, communication and organizational development skills.

TECHNICAL SKILLS

Operating System: Windows9x/NT/XP, DOS, Unix, Linux

Languages: PL/SQL, XML, Perl, HTML, DHTML, VB script, JAVA, KSH, COBOL

Web Tools: Front Page Editor, Macromedia Creative Suite MX (Dreamweaver)

Tools: Rational ClearCase, Rational Rose, Rational Requisite Pro, Caliber RM, MS SharePoint, Optimal Trace, SCRUM(AGILE)

Database: MS Access, Oracle, MySQL, MS SQL Server

Testing Software: HP Quality Center, HP Quick Test Professional, BugZilla

Software Packages: MS Office - Word, Excel, PowerPoint, Outlook, Visio, Project, Quick Books

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Business Analyst

Responsibilities:

• Applied Agile Methodologies where short 2 Week cycles were used and requirements were not fully flushed out but had frequent deliveries of complete functionality.
• Followed a very well-defined, time-limited process for developing requirements and work on an incremental or iterative basis.
• Prepared project requirements, user specification documents, and UML diagrams to present detailed design of the system.
• Conducted JAD sessions for gathering requirements for the project.
• Involved in testing and reporting issues, as well as defining resolutions.
• Performed Gap Analysis to identify and document the gaps between theplanned and actual systems, recommend corrective and preventive action as required.
• Generated traceabilitymatrix to detect missing functionality for QA and test teams.
• Conducted risk analysis to analyze potential risk that could affect clients as a result of new functionality introduced into the system Performed defect tracking and maintaining trailing history of bugs.
• Executed SQL queries to test data entry into the database and worked with the QA team to execute test cases.
• Contributed knowledge and support to QA and UAT teams throughout the process of testing the applications workflow and functionality.
• Provided weekly status updates to project stakeholders on the progress of project development activities.
• Updated outdated documentation by reverse engineering (JAVA) source code.

Environment: MS Visio, MS Word, MS Project, SQL, Rational ClearCase, SharePoint

Confidential, Kansas City, MO

Business Analyst

Responsibilities:

• Implemented an integrated RUP solution with complete line of trace ability for all the artifacts of web development projects.
• Collaboration and reviews with different application owners and SME’s to ensure the GAP Analysis was performed accurately.
• Involved in documenting Business Requirements Documents by conducting interviews with the project stakeholders, SME and Business users.
• Documented business requirements to ensure they are aligned with UI from the scratch.
• Involved in documenting various modeling diagrams using UML.
• Thorough understanding of business process to help determine the user needs.
• Documented Traceability to ensure all the features for the project has been captured and mapped back to the requirements in the BRD.
• Performed application functionality user acceptance testing experience (i.e. front-end application testing) in a controlled testing environment that replicates the end user usability of the application.
• Documented test plan, test cases and test summary to ensure the desired application functionality is desired.
• Ensure the UAT test scripts review sessions with business owners to test the application functionality and providing necessary training material.
• Clear quest and HP quality center to log defects and assign to the right team to ensure the defects are addressed on a timely manner.
• Documented and reviewed the post implementation summary with the senior management regarding the gaps identified during the project.

Environment: MS-Visio, MS-Word, MS-Excel, MS-Project, MS PowerPoint, SQL, SharePoint, Quick Books Oracle 10g/11g

Confidential, Kansas City, MO

Business Analyst

Responsibilities:

• Developed several detailed summary reports including line and pie charts and trend analysis report using business intelligence.
• Wrote various SQL queries to create, update, modify tables, create reports and retrieve information from the database.
• Created business requirement document, functional specification document, test plans for the project.
• Used MS Project to prepare, maintain project plan and use Gantt Charts and critical path methods to identify resource constraints and prioritization.
• Worked with the statisticians and underwriting team to analyze and validate run-time decision models.
• Gathered accurate and relevant incident information and documented problems for escalation.
• Experience with Optimal Trace for analysis activities concerned with requirement gathering, documenting and managing the correct and appropriate business and technical requirement.

Environment: MS Visio, MS Word, MS Excel, SAS, Optimal Trace, MS Project, Perl, SQL, Oracle 10g

Confidential

Jr. Business Analyst

Responsibilities:

• Supported the assigned project manager with creating detailed project plans and assisted in developing, scheduling and tracking project timelines.
• Responsible for gathering and analyzing business and system functional requirements and for understanding and translating these needs into specifications.
• Created use case scenarios and documented work flow and business process.
• Supported IT team in creating functional specification documents for the design, development and implementation of project.
• Interacted with the users by interviewing them, preparing questionnaire and getting feedback.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams to easily convey the projects process and requirements to developers and other stakeholders.
• Constantly interacted with stocks, mutual funds, derivatives, forex and commodity research teams and gained an excellent working knowledge in that subject area.
• Worked with legacy code (COBOL) to accurately identifying where code changes were needed to be made and created test cases for that to protect against introducing new problems.

Environment: Windows XP, MS Office 2007/2003, MS-Visio, MS-Word, MS-Excel, MS-Project, MS PowerPoint, SQL, SharePoint, Oracle 10g/11g

Confidential

Jr. Business Analyst

Responsibilities:

• Actively participated in all phases of SDLC which is used to effectively model the system.
• Create tasks and update tasks in the MS Project and Project Management Directory for the senior management reviews.
• Documented Traceability to ensure all the features for the project has been captured and mapped back to the requirements in the BRD.
• Documented test plan, test cases and test summary to ensure the desired application functionality is desired to support user acceptance testing (UAT).
• Involved in documenting various modeling diagrams using UML.

Environment: MS Visio, MS Word, MS Excel, MS Project, SQL, Oracle 9i, Unix, Perl