SUMMARY

• Sales force Certified Developer (DEV401) and proficient in test - driven, Agile/Scrum environment, Iterative, Waterfall development.
• Good working experience in various capacities such as Salesforce developer, Salesforce Administrator, Force.com developer and business analyst and involved in various phases of entire project from requirement gathering, architecture development, implementation, training the end users.
• Worked in all stages of Software Development Life Cycle (SDLC) i.e., Systems Analysis, Design, Development, Testing and Implementation
• Extensive experience in developing Apex Classes, Triggers, Controllers and Visual force pages.
• Experienced software developer with good Java, AJAX, CSS, CRM, APEX Web Services API development skills, JavaScript, Visual Force, APEX Batch jobs and Scheduled jobs.
• Expertise in designing of Custom Objects, Custom Fields, Pick List, Role based page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, Design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Expertise in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Experience in Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Extensive experience in customizing the User Interface of Salesforce CRM using Apex Programming, Custom Controllers, Visual force, CSS and JavaScript.
• Expertise in using the sandbox and Java Ant for testing and migrated the code to the deployment instance after testing.
• Experience in AppExchange Applications for integrating with Third Party Applications
• Experience in customizing Data model of Salesforce.com CRM using Workflows, Triggers, Validation Rules, and Approval Processes.
• Expertise in various Standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various Roles, Profiles and configured the permissions based on the organizational hierarchy.
• Created Page layouts, Search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Experience in Generating Reports, Dashboards, customized reports and analyzing the data in Salesforce.com.
• Working with different aspects of Web Services(XML, WSDL, SOAP, and REST).
• Extensive experience on customer portal and partner portals.
• Experience using App Exchange Applications like Dupe Eliminator, Marketo, Exact Target Marketing etc.
• Good Domain knowledge on ERP Applications: CRM, Retail and Health Care.
• Key player in migrations and deployment of code from one environment to other using Force.com IDE deployment wizard.
• Experience in evaluating and working on App Exchange applications like Marketo, Vertical Response.
• Experienced in Business Analysis working closely with Business & Support Units and have experience in using Object Oriented software development (OOD) methodologies like XP-Agile, Rapid Application Development & Test Driven Development.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical, presentation and inter-personal skills.
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem solving skills in the technology arena.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production)

Languages: Java, ASP.Net, C#, ADO.NET, JQUERY, MS Office (Excel, Word, Powerpoint& Outlook)

Web Technologies: AJAX, JSP Custom Tags (JSTL), JSF, HTML, CSS, DHTML.

Data Base: Oracle, SQL, PL/SQL.

IDE: IBM RAD, Eclipse 3.5, WebSphere Integration Developer. Force.com IDE.

Operating Systems: MS-Windows XP/ME/98/95/ 2000/NT 4.0, Red Hat Linux and Unix.

PROFESSIONAL EXPERIENCE

Confidential, Broomfield CO

Salesforce.com Consultant (ADM/DEV)

Responsibilities:

• Developed various custom objects like field scheduling event, procedures and recurrence. Experience in developing Salesforce1 mobile application.
• Worked with business analyst to develop project implementation and develop plans including user interfaces.
• Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and VisualForce, which support most critical processes and workflows.
• Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
• During every new platform release from Salesforce.com, discussing the new release features with teammates and BA team to effectively improve the features on current environment.
• Defined Master-Detail and Lookup relationships on the objects and created junction objects to establish connectivity among objects.
• Created Pricing rules, constraint rules for types of products.
• Deploying applications from Sandbox to Production using Change Sets.
• Tracked the status of requirements throughout the project lifecycle, and redefining them as necessary.
• Implemented platform security based on the Organization security, Session security and Network-based security (Using IP address)
• Used agile methodology of development for all the project requirements given by the BA Team. Also have regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled.
• Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Created complex workflow rules criteria’s for field updates and email alerts.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Experience using App Exchange Applications like Dupe Eliminator.
• Created Visualforce pages as per the client requirements and customizing Partner portal using various components.
• Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Involved in developing the UI view pages using HTML5 semantic tags. Used HTML5 layouts with AngularJS directives as Views
• Used SQL queries for retrieving data.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Integrating the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services
• Created validation rules for performing data validations depending on the user’s profile and their record type
• Worked on reports using custom and standard report types. Also created Dashboards using the existing reports.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for integrity of the data.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards
• Using Apex Data Loader mapped data sources and loaded data into Call Center application
• Worked on Writing and Reviewing QA test scripts for UAT with end-users and UAT signoff
• Involved in migrating the code to PROD for each release using Eclipse and Java ANT
• Prepared documents like deployment Doc, Estimation reports, Tractability Reports, Development tracking reports and weekly status reports(WSR)

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script,SQL,Workflow& Approvals, Reports, Custom Objects, Custom Tabs, Custom Views, Sandbox data loading, Eclipse IDE Plug-in Web Services, WSDL, SOQL & SOSL, Eclipse IDE Plug-in.

Confidential

Salesforce Consultant (ADM/DEV)

Responsibilities:

• Studied the project requirement and designed the project. Created tables, views, synonyms and sequences.
• Created Database Triggers, Stored Procedure, Functions and Packages. Optimized queries using rule based & cost based approach.
• Created database objects like tables, views, synonyms, indexes and sequences.
• Created front end applications using forms and reports
• Designed, and deployed custom objects, custom tabs, Entity-Relationship data model, validation rules, workflow rules, auto-response rules, page layouts, components, Visual Force Pages to suit to the needs of the application.
• Utilized Salesforce REST to integrate with external application.
• Constructed various ER Data model for force.com custom and standard objects.
• Designed, and developed APEX Classes, Controller Classes, extensions and APEX Triggers for various functional needs in the application.
• Installed/Uninstalled packages from AppExchange.
• Involved in migrating data from Oracle to Salesforce.com using Data loader
• Designed DB Structure and built database schemas to support the growing web portal infrastructure.
• Worked closely with Sales Team business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Developed SOAP based Web Services for External Systems to communicate with Salesforce.com.
• Used Data Loader for data management in Force.com platform and Eclipse for development environment.
• Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solution
• Extensively worked on designing the ETL process and creating source to target (STT) mapping.
• Parsed high-level design specification to simple ETL coding and mapping standards
• Created Visual force pages and Visual force Custom Controllers on Force.com Eclipse IDE to customize the view and functionality of the page according to the organizational needs.
• Used field level security, sharing rule along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including APEX Classes, APEX Triggers and Visualforce pages to develop custom business logic.
• Periodicdata loadinto various Configuration only and DeveloperSandboxesafter refreshes, using SSIS.
• Configured security model and organizational hierarchy for sales for salesforce implementation.
• Worked with Formula fields for calculation, related object display, integration and data realization.
• Was responsible for creation of users, roles, profiles, and defined object and field level security. Developed custom S-Controls with JavaScript and APEX Web services and various Custom objects, tabs, Entity-Relationship data models, validation rules and Components.
• Used SQL Loader and Export, Import utilities for data loading. Modified existing forms, reports, and graphs as per the enhancement. Tested all the new and modified program units
• Extensively used triggers, PL/SQL procedures, packages, functions while developing the forms and reports.
• Managed project deployment.

Environment: Salesforce.com, S-Controls, APEX, Visual Force, Import Wizard, APEX, XML, Controllers, Security model, Sharing Rules, App Exchange,Integration,Workflows, Email Updates, Eclipse IDE, JavaScript, toolkit, Web Services API, J2EE, JSP, Java Bean, HTML, Java script

Confidential

Salesforce Consultant (ADM/DEV)

Responsibilities:

• Studied the project requirement and designed the project. Created tables, views, synonyms and sequences.
• Created Database Triggers, Stored Procedure, Functions and Packages. Optimized queries using rule based & cost based approach.
• Created database objects like tables, views, synonyms, indexes and sequences.
• Created front end applications using forms and reports
• Designed, and deployed custom objects, custom tabs, Entity-Relationship data model, validation rules, workflow rules, auto-response rules, page layouts, components, Visual Force Pages to suit to the needs of the application.
• Utilized Salesforce REST to integrate with external application.
• Constructed various ER Data model for force.com custom and standard objects.
• Designed, and developed APEX Classes, Controller Classes, extensions and APEX Triggers for various functional needs in the application.
• Installed/Uninstalled packages from AppExchange.
• Involved in migrating data from Oracle to Salesforce.com using Data loader
• Designed DB Structure and built database schemas to support the growing web portal infrastructure.
• Worked closely with Sales Team business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Developed SOAP based Web Services for External Systems to communicate with Salesforce.com.
• Used Data Loader for data management in Force.com platform and Eclipse for development environment.
• Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solution
• Extensively worked on designing the ETL process and creating source to target (STT) mapping.
• Parsed high-level design specification to simple ETL coding and mapping standards
• Created Visual force pages and Visual force Custom Controllers on Force.com Eclipse IDE to customize the view and functionality of the page according to the organizational needs.
• Used field level security, sharing rule along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including APEX Classes, APEX Triggers and Visualforce pages to develop custom business logic.
• Periodicdata loadinto various Configuration only and DeveloperSandboxesafter refreshes, using SSIS.
• Configured security model and organizational hierarchy for sales for salesforce implementation.
• Worked with Formula fields for calculation, related object display, integration and data realization.
• Was responsible for creation of users, roles, profiles, and defined object and field level security. Developed custom S-Controls with JavaScript and APEX Web services and various Custom objects, tabs, Entity-Relationship data models, validation rules and Components.
• Used SQL Loader and Export, Import utilities for data loading. Modified existing forms, reports, and graphs as per the enhancement. Tested all the new and modified program units
• Extensively used triggers, PL/SQL procedures, packages, functions while developing the forms and reports.
• Managed project deployment.

Environment: Salesforce.com, S-Controls, APEX, Visual Force, Import Wizard, APEX, XML, Controllers, Security model, Sharing Rules, App Exchange,Integration,Workflows, Email Updates, Eclipse IDE, JavaScript, toolkit, Web Services API, J2EE, JSP, Java Bean, HTML, Java script