SUMMARY

• Analytical and result oriented Business Analyst, with over 6 years of extensive experience in diverse domains including Finance, Commercial Banking and Insurance.
• Extensive experience in leading and managing Business Processes, Re - engineering and Information Re-engineering projects dealing with Client Management, Release Management, using methodologies like RUP, Prototyping, Business and Information Re-engineering.
• Competent in analyzing and creating Use Cases, Use Case diagrams, Activity diagrams, Class diagrams, Data Flow diagrams, Navigational Flow diagrams using UML Tools like MS Visio.
• Proficient in creating Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.
• Extensive experience in conducting Gap Analysis, Business Process Re-engineering, designing Work flows and communicating the trade-off decisions on product features based on technology, budget constraints and customer requirements.
• Organized numerous Joint Application Development (JAD) sessions, Joint Requirement Planning sessions (JRP), Interviews, Workshops and Requirement Elicitation sessions with end-user, clients, stakeholders, subject matter experts and the technology group.
• Expertise in prioritizing, managing and successfully delivering multiple projects simultaneously from inception through release.
• A very creative and detail-oriented analyst with outstanding leadership and management abilities with strong communication and presentation skills, self-starter and a team player.

TECHNICAL SKILLS

Business Tools: MS Office Suite, MS Visio, Rational Suite &Test director

Programming Languages: SQL, C, Visual Basic Core Java, J2EE &. Net

Operating Systems: Windows7, Vista,XP,2000,Solaris,HPUX&IBM AIX

Databases: Oracle9i/10g, Sybase 2010 & DB2

Testing Tools: QTP, Load Runner &Test Director

Methodologies: RUP, Agile, Scrum, Waterfall & Incremental

PROFESSIONAL EXPERIENCE

Confidential, Hoover, AL

Sr. Business Analyst

Responsibilities:

• Participated in stakeholder meetings to identify the key performance indicators for project’s success.
• Conducted one to one sessions for gathering user and business Requirements from various SMEs such as underwriters, loan managers, customer service managers and loan processors.
• Created Business Requirement Document, Functional Requirement Specification, Project Schedule as well as high-level Project Plan.
• Analyzed the user requirements and converted them into Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio.
• Developed a RUP Analysis Model that included business models, Use Case diagrams and Workflow diagrams providing an easily comprehendible view of the requirements.
• Conducted High-level Requirement and Use Case walkthrough sessions with the Business team, Architecture team, Design team and Development team.
• Worked with the testing team to help create test cases and assist in Functional Testing and User Acceptance Testing.
• Prepared test data for positive and negative test scenarios as per application specifications, application requirements and prepared test plans.
• Responsible for defect tracking, passing change management requests and reporting them.
• Analyzed and evaluated the performance of the application from various dimensions and conducted User Acceptance Testing (UAT).

Environment: Windows, SOX, SQL, MS Visio, Share Point, File Net, Oracle, Rational Suite, MS Office Suite & Java/J2EE

Confidential, Falmouth, ME

Business Analyst

Responsibilities:

• Assembled business requirements through interviews, surveys and observing the account managers, financial managers, collections managers, senior credit officers and credit underwriter.
• Conducted formal meetings and JAD sessions with the business users to collect the set of requirements in order to develop the system.
• Planned and defined system requirements into Narrative Use Cases and Use Case Scenarios.
• Created Use Case Diagrams, Activity Diagrams and Sequence Diagrams using UML in MS Visio. Extensively created Wire Frame Diagrams.
• Verified to ensure that all artifacts are in compliance with corporate SDLC Policies and guidelines.
• Implemented the Rational Unified Process (RUP) methodology for the different phases of the application development of the System Life Cycle (SLC).
• Carried out regular meetings and walkthroughs with development team members, Project Managers and Quality analysts to better understand system functionality in order to improve quality.
• Conducted Manual and Automated testing at various phases of the project development.
• Created automated test scripts with various transactions, documented the load testing process and methodology. Created important reports for analysis and Integrated Performance Testing in the SLC.
• Assisted quality assurance team and testing team in documenting and analyzing their current process and then made recommendations for improvements in their functional areas.
• Carried out UAT by developing Test Plans, Test Scenarios, Test Cases, and Test Data to be used in testing based on business and user requirements, technical specifications and/or product knowledge.

Environment: Windows 2003, Erwin, XML, PL/SQL, DB2, Java, Oracle, and UNIX Sequential Files, Mainframe, MS Office (Word, Excel, Access, PowerPoint, Outlook), MS project, HTML & MS Visio

Confidential - Charlotte, NC

Business Analyst

Responsibilities:

• Implemented an integrated RUP solution with complete line of traceability for all the artifacts of web development projects.
• Involved in requirement gathering including interviews, brainstorming and meetings with stakeholders and creating requirement specification artifact.
• Created and maintained workflow plans and artifacts.
• Prepared functional specification and supplementary requirement document.
• Business Process Models were prepared which included modeling of all the activities of the business from the conceptual to procedural level. Followed top down level technique for building business process models.
• Developed Use Case Models using Rational Rose to depict Actors and Use-Cases in various business processes, identify the basic/alternative flows and defining preconditions for the system.
• Worked with UI team to create the User Interface screenshots to be presented to the end-users and stakeholders.
• Conducted interactive JAD session with the stakeholders and developing teams for better understanding of their requirements, constraints, and evolution of new ideas for suitable remedies for the problems.
• Performed Gap analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Verified the functional aspects as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.
• Used Rational Clear Case, a configuration management tool to maintain different builds of the application with descriptions about various changes and versions.

Environment: MS Project, Rational Rose, MS Office & Rational Clear Case

Confidential - Madison, Wisconsin

Business Analyst

Responsibilities:

• Understood the overall Customer Portal Processing and the various other processes involved at the time of insurance approvals.
• Discussed requirements with users on Insurance & claim processing and prepared Software Requirement Specification Documents (SRS).
• Collaborated with QA team in designing test scenarios and test cases.
• Requirements were managed using the traceability feature.
• Suggested measures and recommendations to improve the current application performance.
• Designed the look-n-feel requirements of the application using MS Visio for better illustration of the application to the research team and the insurance managers.
• Implemented the project using the Rational Unified Process (RUP) Methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC).
• Facilitated UIT and test strategies with developers and testers.
• Facilitated change management working sessions; partnered with senior leaders to identify impacts to their functions and to assess organizational change readiness for Insurance Origination process

Environment: MS Visio, Rational Rose, Win Runner, MS Office &Windows 2000