SUMMARY

• Self motivated individual with more than 7 years of experience as a Business/ Information Analyst
• Posses excellent knowledge of Software Development Life Cycles (SDLC)
• Excellent communication and presentation skills. Experience working with business users as well as senior management.
• Perfectionist in requirements collection from clients and processing information to the project team
• Extensive experience with process modeling using UML, preparing graphical depictions of use cases including state diagrams, activity diagrams, sequence diagrams, use case diagrams, and the business workflow using Rational Rose/MS Visio.
• Good knowledge of Business Process Modeling and Business Process Re - Engineering and experience with SWOT analysis.
• Excellent Analytical skills to understand the business process and functional requirements and to translate them into system requirement specifications. Developing functional specifications for business process refinement, data modeling, system Architecture and conducting feasibility study.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Rational Unified Process (RUP), CMM (Capability Maturity Models) and Rational Business Suite including Rational Rose and Requisite Pro.
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, design and also holding Rapid Application Development (RAD) sessions.
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Worked with development and testing teams to accomplish timely release objectives.
• Assisted in user acceptance testing (UAT) of the system.
• Documented Requirement Traceability Matrix in Requisite Pro, Test Director and MS-Excel for traceability of requirements through test cases.
• Reviewed Test plans, Test cases and test case execution using specification documents with Test Director.
• Extensive IT background with experience in application development, website design, networking and database architecture and design.

TECHNICAL SKILLS

Methodologies: RUP, UML, Six Sigma, CMM.

Operating Systems: Windows 7/XP/Vista, Unix, Linux, Mac OS X.

Change Management tools: Rational Clear Quest, Test Director.

Business Modeling Tools: Microsoft Visio, Rational Rose.

Databases: SQL Server, Oracle, MS Access.

Project Management: Microsoft Project Professional, Microsoft Office Suite

Programming/Languages: Java, HTML, ASP.Net, C#, SQL Server; Visual Basic, Javascript, AJAX.

Testing Tools: Rational Enterprise Suite, Test Director, QC/ALM, QTP

Quality Management: TQM, Lean Manufacturing

Design & IDE Tools: MS Visual Studio.

Office Tools: MS Word, Excel, PowerPoint, Outlook, Publisher, Photoshop, GIMP, Irfanview.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr. Business System Analyst

Responsibilities:

• Working as functionalbusinessanalystfor requirement gathering andbusinessanalysis on client on-boarding applications to implement Anti Money Laundering (AML) checks via 3D approach.
• Translatingbusinessoperations and objectives into requirement/design documentation to support the objective of the Project.
• Supporting the analysis and demand challenge of requirements and requirements gathering.
• Acting as the intermediary betweenbusinessand technology departments by gathering, interpreting, and analyzing requirements, writing specifications and design documents, and helping to develop solutions for complexbusinessissues.
• Assisting by determining effective, innovative, and timely solutions to the issues and translate often difficult concepts and issues frombusinessto technology and vice versa.
• CreatingBusinessprocess diagrams of existing systems, the underlying data and use cases associated with those systems, the problems and limitations associated with both, and the available methods of resolving the identifiedbusinessissues.
• Managing and communicating progress status reports on various initiatives for senior management reporting with adhere to global standard policies, procedures and tools.
• Updated the daily status and participates in the Daily and Weekly status meetings
• Drove the daily Defect Triage meetings to ensure the quality product.
• Worked closely with the development team and assist them in producing a quality code.
• Attended install task plan meeting for UAT ensuring all test cases are updated with corrections, documenting the entire testing process along with the lessons learned in the process of testing.
• Assisted with risk assessment, mitigation and re-planning efforts when necessary.

Environment: MS Office, Actimize, Salesforce, MS Visio, ALM, MS SQL SERVER, IBM Caliber, Java, C#.

Confidential, Tuscan, AZ

Business Analyst

Responsibilities:

• Worked with the business community to define business requirements and analyze the possible technical solutions.
• Conducted feasibility study for the proposed system and explained its corporate wide impact, to the prospective users.
• Worked extensively with SMEs in understanding and documenting their requirements pertaining to Loan Origination, ARM, Escrow Analysis, ACH based Accounts, maintaining and analyzing customers accounting books and many other business Areas.
• Co-authored business requirements document with project teams. Extract, discuss, and refine business requirements from business users and team members.
• Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements
• Facilitated and managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan Monitoring and Asset Management
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery using Rational Rose, RequisitePro - RUP
• Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes
• Designed and developed project document templates based on SDLC methodology.
• Designed and developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams and web page mock-ups using Microsoft Visio and Microsoft FrontPage
• Assisted project managers with the development of project schedules and develop requirements and preliminary design for client applications.
• Worked with the Business community and Tech Lead in gathering their requirements and data transaction information related to OLTP, OLAP implemented through COGNOS.
• Coordinated activities between business unit and technical staff, developing new methods, policies, and procedures to meet the business needs, and acted as primary trainer in education of the business units & Conducted UAT (User Acceptance Testing).
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.
• Developed timelines for project delivery, and managed projects and resources to successful completion

Environment: Rational Rose, RUP, UML, SQL, MS-Office, MS Project, MS Visio

Confidential, SFO, CA

Business Analyst

Responsibilities:

• Collaborated in building a business analysis process model
• Developed questionnaires and organized meetings emphasizing the scope of the project in order to provide key initiatives in working with users in defining project and system requirements.
• Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc. during the JAD sessions.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML and set the technical foundation for Oracle 9i and MS-SQL system.
• Analyzed the results of scenario testing and added comments for high-level management understanding during teleconferences.
• Updated the process flows built in Visio regularly as per the discussions with TFSB management.
• Developed policies and procedures from loan promotion to loan termination based on the process flows created in Visio.
• Performed requirement analysis keeping in mind the existing system and the technicalities of the new business stream of Toyota.
• Developed strategic partnerships with the business unit to prepare a solid knowledge base of the business line, including the business plan, products, and process’ and revenue streams aimed towards problem solving.
• Created policies and procedures document with client specified format requirements.
• Helped the management in setting up Escrow account, GL etc.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions, especially the in corporation of data warehousing techniques in system.
• Assisted in presenting reports and analysis to help guide the management.
• Guided new members on the project on resources and material available and the goals for future.
• Established a RUP (Rational Unified Process) centric business analysis methodology.
• Analyzed research on operational procedures, methods, and recommend changes for improvement - with an emphasis on automation and efficiency.

Environment: J2EE, DB2, RUP, UML, SQL, MS-Office, MS Project, MS Access.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Analyzed business requirements and segregated them into high level and low level Use Cases, Activity and Sequence diagrams using Rational Rose according to UML methodology.
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification (URS). Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Reviewed Test plans, Test cases, Test case execution using specification documents.
• Created data dictionary for often used retail and technical terminology for the benefit of developers and customers respectively.
• Documented Requirement Traceability Matrix in Requisite Pro for traceability of requirements through test cases.
• Created Entity Relation diagrams to represent the relationships existing between design the internal schema of a database, depicting the data tables, the data columns of those tables, and the relationships between the tables.
• Aided management in standardizing web applications by preparing GUI standards and recommending alternatives for in corporation in a phased, iterative manner.
• Performed Smoke Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications to ensure feasibility of testing effort.
• Conducted highly interactive JAD sessions with project’s stakeholders such as users, QA analysts, and project management team, identifying and resolving issues.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing.
• Frequently updated the requirement and defect status as per the current status of the testing project in the Clear Quest.
• Used Rational Clear Case as Version Control System for any changes to common documents related to project like Use Case documents and Activity/Sequence Diagrams.
• Project management update and controlling to ensure on time delivery using MS Project.

Environment: Rational Rose, Requisite Pro, Rational Clear Case, RUP, UML, SQL, MS-Office, MS Project, MS Visio

Confidential, Boston, MA

Business Analyst

Responsibilities:

• Studied the existing software and created an as-is workflow to illustrate the process and functionalities.
• Researched various aspects of online e-business applications, conducted surveys, gathered information from subject matter experts and prepared ‘Best Practices Report’ for the project team.
• Gathered requirements from individual investors, investment advisors and other users.
• Conducted GAP analysis between the requirement specifications and the existing system.
• Used Requisite Pro as the requirements management tool to capture, prioritize and manage requirements
• Created the Business Requirements Document (BRD) to provide the appropriate scope of the project and enhancements required to the business users and the top management.
• Developed Functional Requirements Document (FRD) and Non Functional Requirements Document (NFRD) for the technical group.
• Transformed requirements into high-level and low-level use case diagrams, activity diagrams / using Rational Rose according to UML methodology thus defining the data process models. Created data models and conducted object-oriented analysis with class diagrams.
• Identified and documented business rules and communicated project issues from IT or business perspective
• Worked closely with developers to communicate requirements and functional details.
• Created daily reports on the progress of the project and updated the management.
• Functioned as a liaison between desk and developers, and coordinated JAD sessions with users and the development team.
• Assisted testing team in understanding the business rules and the system development
• Involved in creating the test requirements, test hierarchy, test cases and Conducted black-box testing/UAT.

Environment: RUP, OOAD, OOMT, UML, Requisite Pro, Rational Rose, OOP with JAVA, JSP, JDBC, XML, Sybase, SUN SOLARIS, Windows XP, Microsoft Project, Black box testing, Load Runner

Confidential

Owner - Software Training Institute / Software Consultant

Responsibilities:

• Worked as a Software instructor training & certification to individuals in Operating System, Programming languages such as Java, C#, Visual Basic, SSAD and Accounting software.
• Website design and maintenance for small business.
• Database design and development for small business.
• Accounting & Inventory Control software for small business.
• System Analysis and design for small business
• Software Development/Consultation and maintenance for small business such as: Phillips

Confidential, Sugar Land, TX

Office Manager/IT Manager

Responsibilities:

• Website design and maintenance, Confidential: www.lexingtoneyecare.org
• Database system administrator for Confidential Inc.
• Accounting, Inventory Control, daily/monthly Report generation.
• Remote server setup and maintenance
• Multi-tasking