SUMMARY

• Highly motivated and competent individual with five years of experience in the Healthcare integration domain with primary focus on interface analysis, design, development, testing and implementation using several Software Development Life Cycles (SDLC) methodologies including waterfall and agile.
• I have extensive experience integrating various EMR applications, I have worked on HIE implementation, migration projects, new interface development as well upgrade projects.
• I am well versed with HL7 standard, versions and transaction types as well as other standards and guidelines that govern the healthcare it industry.
• I am a fast learner, strong team player and I have the ability to multi task and prioritize work to ensure efficient and on time delivery.
• Experience in analyzing, designing, developing, testing and implementing HL& and non - HL7 interfaces for transferring data/information between various healthcare EMR systems.
• Strong knowledge and understanding of healthcare standards and guidelines; HIPAA, HL7, Meaningful Use, X12, ICD, HIE, LO INC, and DICOM.
• Expertise and hands on experience building interfaces for HL7 message/data transfer using integration engines like MIRTH Connect and Infor Cloverleaf.
• Experience configuring message transfer protocols to enable connectivity between end point applications and the integration engines using TCP/IP, File transfer protocols (FTP, SFTP), SOAP, VPN, Database reader and writer, JMS etc.
• Proficient in analyzing and building interfaces for ADT, Lab orders, Pharmacy orders, Radiology Orders, reports and results, Billing/charges/Claims, Scheduling etc.
• Actively participated in the ICD-9 to ICD-10 migration project, analyzing existing interfaces, updating them to meet the ICD-10 requirements and ensuring that new interfaces are implemented following the ICD-10 guidelines.
• Experience working on meaningful Use Stage 1 and 2 deliverables including working with CDA/CCDA documents, mapping of data onto the documents and facilitating document transmission to the healthcare providers.
• Expertise gathering requirements from vendors/customers/applications, performing analysis and creating business requirements documents and functional and technical design documents.
• Hands on experience working with Relational Database Management Systems (RDBMS) and using SQL to write queries and execute stored procedures.
• Competency in integrating EMR applications within a hospital or clinical environment including some of the leading EMRs such as Cerner Millennium, Epic, Meditech, Initiate and AllScripts among others.
• Excellent understanding of the HL7 data structure, V2.x and 3.0 and knowledge of HL7 FHIR.
• Experience with the change control process for implementing and getting approval for changes.
• Strong team player with excellent communication skills.

TECHNICAL SKILLS

Microsoft Office Tools: Word, Excel, PowerPoint, Access SharePoint, Visio, MS Project

Integration Engines: Cloverleaf, Mirth and IBM Integration Bus

Programming Languages: Java script, Java, ESQL, SQL

HL7 Versions: HL7 V2.x, V3.0

Databases: MS Access, DB2, SQL Server

Operating Systems: Windows 8/7/XP/2003/2008

PROFESSIONAL EXPERIENCE

Confidential, St Louis MO

Integration Developer/Analyst

Responsibilities:

• Interacting with vendors/clients to help define the project scope and needs and come up with a feasible budget, schedule and implementation plan.
• Participating in kick off meetings and other subsequent meetings as needed for each project to ensure constant and clear communication between all involved parties.
• Creating an integration schedule based on the project scope, design and availability of resources for accomplishing the required development tasks.
• Gathering and analyzing requirements to ensure all pertinent information is properly presented and documented and also to ensure that there are no gaps in the requirements.
• Creating and reviewing specification documents, developing the design workflow diagrams for current state and future state.
• Building interfaces using the Mirth Connect integration engine; creating channels, setting up source and destination configurations including the messaging protocols, adding filters to messages and performing message transformations.
• Reviewing and testing interfaces to ensure they are built according to the specifications and implementing any necessary changes.
• Reviewing test plans created by the testing team to ensure they cover all basis needed for successfully testing the interfaces.
• Working on multiple projects following various software development life Cycle (SDLC) methodologies such as agile for interface implantation.
• Developing real-time and file transfer interfaces such as ADT, ORM, ORU, Transcription reports, Billing, Insurance claims (EDI transactions) etc.
• Involved in creating new and improved processes for interface implementation to increase overall efficiency of the interface delivery process.
• Responsible for monitoring the dashboard to ensure all channels are functioning properly, fixing or escalating any issues that need to be addressed.
• Evaluating requests for changes to existing HL7 interfaces; implications and impact of such changes in terms of other ongoing projects and resource requirements.
• Providing on-call production support for HL7 interfaces during go-live and post go-live to ensure efficiency and full functionality.
• Managing project activities, client interfaces and monitoring progress on deliverables in accordance with agreed upon project plan & schedule.
• Working on HIE projects for integrating the physician offices with the hospital system to ensure easy and high accessibility of patient information.
• Training new employees on integration processes, technologies and applications that they will be using on the job.
• Coordinating working with onshore and offshore teams, delegating tasks to ensure project success and on time delivery.
• Participating in on the job trainings to ensure a continued knowledge base on new and upcoming technologies.

Confidential

HL7 Interface specialist

Responsibilities:

• Worked with the project manager(s) and other project teams in the planning, execution, implementation and support of all aspects related to integration.
• Working on analysis, design & development of new HL7 interfaces; ADTs, Orders (ORM), Results (ORU) and charges (DFT) using Mirth Connect and Cloverleaf Integration engines.
• Worked on a migration project, migrating interfaces from legacy systems to current systems for EHRA implementation across the hospital environment.
• Performed review, analysis and modification of interface specification documents, design documents and technical documents.
• Developed interfaces using cloverleaf integration services; created threads and processes, modified TCL code, performed message translation using Xlates, configured routes and messaging protocols and set up the cloverleaf secure courier for HL7 message transfer.
• Configured Cloverleaf Global Monitor to monitor different Cloverleaf host servers and CSCs to ensure they are running properly and to alert whenever issues arise.
• Worked on migration of Cloverleaf Secure Courier (CSC) from CSC 5.0 to CSC 6.0 and was responsible for migrating and monitoring the interfaces.
• Worked on Java and JavaScript in writing interface codes while implementing the interfaces using the MIRTH Connect integration engine.
• Worked on EMPI implementation as part of the EHRA migration project implementing use of the Initiate system for generating MPIs for uniquely identifying patients across the hospital.
• Performed proactive integration using advance understanding of patient unique identifiers like the MPI, MRN and Account Number.
• Worked on mapping HL7 v.2.x messages to xml format and mapping the required data onto CDA/CCDA documents using Xpath.
• Created translation tables as required for message transformation, wrote SQL queries and stored procedures for executing various database functions.
• Established VPN, TCP/IP and batch connections and implemented secure File Transfer Protocols such as SFPT for the secure delivery of files.
• Routinely created sample HL7 messages for use with inbound stream testing to ensure proper delivery to the database.
• Validated and tested HL7 data for information accuracy thus maintaining data integrity and also avoiding data redundancy.
• Involved in various stages of interface testing; unit testing, internal testing, functional testing, integrated testing, User Acceptance Testing, regression testing to ensure interfaces are fully functional and completely meet the requirements.
• Provided integration expertise for the development and implementation of interfaces between hospital systems and Physician Clinic Electronic Medical Record systems.
• Supported both internal and external clients, leading requirement sessions, developing specifications and documenting business requirements.
• Created implementation plans for all interfaces to ensure efficiency during and after production deployment (go-live).

Confidential, St Louis MO

Technical Support Specialist

Responsibilities:

• Provided first Level support for Hardware and software installation issues
• Supported Windows desktop, laptops and connectivity for internal and external users
• Analyzed, resolved problems or dispatch to the appropriate work queues within the Information Systems departments
• Supported and executed windows based software applications through remote connection
• Participated in Assigning policies in active directory and resetting Network passwords
• Configured and upgraded networks and network peripherals, routers switches, printers, fax machines, productions terminals, hand held data devices and various Audio visuals
• Assist internal and remote clients with issues involving system navigation, email set up (Outlook), file system architecture network configuration and OS

Confidential, St Louis MO

Responsibilities:

• Prepare status reports of payments for the sales team and the management Support
• Develop and support crystal report
• Document data regarding disputes in payments for the management and the sales team
• Develop and execute collection processes on past due accounts and negotiate payment plans with the customers
• Collaborate with the sales team and the management in building up the customer loyalty.
• Prepare collection files with supporting documentation on accounts
• Maintain due diligence of account collection activities.
• Assist other IT Analysts, when applicable, in evaluating, diagnosing, and correcting business application problems.

Confidential, St Louis MO

Unit Manager

Responsibilities:

• Provide mentorship support to individual team members as directed by the collection manager, to include second voices and side by side coaching.
• Compile periodic projections of how the file is expected to perform for the current month. Projections are generally done at 5 day intervals throughout the month, or as dictated my management.
• Conduct new hire training when required or as requested by management
• Complete skip trace functions on accounts as needed to enable initial contact with the debtor increasing collection to 60%
• Designed metrics to identify accounts that would be considered uncollectible
• Assure compliance with the FDCPA and State Laws and compliance with FAMS policy and procedure