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Global Head Of Infrastructure Resume

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SUMMARY:

  • Executive Leader, Trusted Business Partner, Solutions Manager, Revenue Enhancer, Technical Engineer & Architect
  • It Executive Management - Trading, Research, Order Management System Design- Infrastructure Management - Vendor Management - Virtualization - Cloud Technologies/Private/Hybrid/Public Network Engineering - Telecommunications - Call Center Technologies - Project Management - M&A Integrations- Help Desk Operations -Data Center Operations and Management -
  • Strategic thinking executive with extensive experience in enterprise planning, capacity & cost projections, IT governance, technology convergence and contract & vendor management. A highly motivated and focused individual with 30 years’ experience in technology at all levels. Has a clear understanding of operational needs having worked across the customer service, financial services and insurance sectors. One who has the vision needed to address the new paradigm shift in cost rationalization and convergence of commodity technologies to simplify technology and business operating models. Has a broad range of experience in the areas of vendor and contract management, technical engineering to architectural design. Has proven to be an effective leader and mentor, focused moderator and valued team member who never loses sight of the client’s best interests..
  • Creation of Virtual Centers of Excellence - Reducing overall spend while increasing time to market, increased ROI, reduction of workforce, increased scalability and flexibility.
  • Responsible for virtual, fully redundant OMS platform (Charles River Development) design and implementation including fully, fault tolerance Trade Desks in multiple geographic areas
  • Experience with design and implementation of Extranet’s and secure designs for inbound/outbound FIX Engines, trade messaging systems, SWIFT and research and data systems including Autex, Bloomberg, Merrin, Instinet, CRD, Bridge, ITG, Reuters
  • Implemented standard documents for SOX, Audit, Compliance Risk & Controls for multiple lines of business
  • Designed and managed solutions and implementation for Two-Factor Authentication, Network Access Control, Firewalls, VPN Secure tunnels, SFTP data transfers, Penetration testing and remediation.
  • Using COBIT implemented audit reporting to align IT and various business units.
  • Designed and implemented IaaS, SaaS and managed services solutions to enable global readiness for Confidential ’s from Australia to California.
  • Designed and implement globally convergent network reducing complexity and increasing business value.
  • Designed and imp lamented a hybrid hosting strategy with multiple vendors for Investment, Trading Operations and DR/BC
  • Creator of Technical Architecture Group for enterprise project deployment, increasing stability of design, incorporating Development and Infrastructure technologies to deliver on-time, under budget solutions for all business units
  • Implemented new work strategies to reduce IT brick-and-mortar footprint; delivering better support while decreasing costs and increasing productivity
  • Set vision and direction for implementing a real-time replication business continuity option for the firm for multiple OS and data types using best of breed technologies.
  • Strong experience with building teams and technologies to align with business needs across divergent regions while satisfying data tenancy, legal and audit requirements.

PROFESSIONAL EXPERIENCE:

Confidential

Global Head of Infrastructure

Responsibilities:

  • Responsible for multiple company hosted and third party hosted data centers, IaaS and SaaS providers.
  • Responsible for all systems and end-user devices including end user and ingress/egress Security.
  • Implemented Agile attributes to Infrastructure to better align with Confidential ’s and their initiatives.
  • Similar to DevOps but modified for requirements and staff structure.
  • Defined operational methodologies establish appropriate process controls and develop materials, tools and approaches to embed these disciplines.
  • Created migration strategy, negotiated contracts for consolidation of 7 worldwide data centers to SSAE16 (USA) ISO 27001 (EU) compliant vendors.
  • Drove implementation of automated audit reporting and evidence gathering for all 72 corporate entities and for IT.
  • Implemented security (including HIPPA) controls using 2FA and SSO for all third party partners
  • Experienced with global security and control issues, data tenancy and compliance/audit reporting.
  • New MS EA contracts saving thousands and simplifying tax codes using electronic delivery Saving $81k USD
  • Responsible for integration of dozens of new acquisitions into singular IT experience
  • Implemented vendor managed desktop automation and updating reducing headcount and cost - Savings $65k USD
  • Designed convergent WAN for data, voice and video Saving 33% TCO
  • Consolidated multiple voice platforms using “Follow Me” technology and Skype. Reduced ongoing travel costs by 15%
  • Implemented single view DR and BCP for all sites using host environments and virtualized end user computing devices.
  • Responsible for instituting IT managed service requirements, compliance, risk and controls including SSAE16 (SOX II), ISO27001 reporting for infrastructure and application estates

Confidential, New York, New York

Vice President, Director

Responsibilities:

  • Manage Enterprise Infrastructure group which controls 1000 App Servers, 4 Content management servers, 200 Database servers, 30 Email or Email related servers, 30 ETL servers (Extract, Transform, Load), 80 File Servers, 29 Reporting Servers and 973 VDI sessions. This equates for approximately 2313 total servers; 2+ petabytes of data; 560+ Network devices including VPN’s, routers, switches, VoIP gateways, WAN accelerators
  • Drive strategic vision to increase productivity, reduce costs and enhance speed to market using virtualization and SaaS and Iaas solutions encompassing all technologies under Engineering’s umbrella including Networks, Servers, Mainframes/As400 and all storage platforms.
  • Establish price point’s performance expectations, proper data definitions and security, governance and operating models for 3 tiers of computing resources.
  • Provide a robust backend infrastructure to support growing mobility options
  • Set a strategy and continue to evaluate new technology solutions that enable collaboration
  • Design, augmentation and/or installation of any new collaboration tools selected by OFI
  • Transform Corporate Technology into the provider of choice for our customers.
  • After 9/11/2001 created National VPN network allowing connectivity for all business units and built DR site so firm was ready to trade within 20 hours. Was awarded the Spiro Award the company’s highest acknowledgement.
  • Implemented VoIP on Enterprise level reducing LD costs by 30%.
  • Implement Remote/Web access for firm, increasing Sales and Investment productivity and access.
  • Through the use of Video Conferencing to the desktop reduced travel costs 33% in first fiscal year of operation.
  • Achieved 2 million in circuit costs savings by working in partnership with parent firm negotiating global price reductions.
  • Reduced headcount10% while increasing output through alternate work scheduling, virtualization and cross site support technologies. Gartner’s full review of my division stated we should have 47% more staff for the existing footprint.
  • Achieved real time replication using various technologies for all Linux and Windows based systems in response to multiple natural disasters the firm experienced

Confidential

Manager

Responsibilities:

  • Managed company’s network and support technicians as well as the support of all external clients, including networks, PC’s and telecommunications with an emphasis on training and installation.
  • Responsible for the technical and operational rollout of new platform, Cyber 930 with Confidential.
  • From Confidential ultimately made the move to company’s largest customer
  • Converted all southeast regional offices and clients .
  • Researched/proposed then installed the first ever PC network, using thin-net, in the company.
  • Trained some top customers after being enlisted to test and document new systems.
  • Worked directly with the BALTIMORE ORIOLES management staff on facility structure, computer infrastructure and programming of stadium’s ticketing system and assisted in move from Memorial stadium to Confidential .

Confidential

Manager, Network Support

Responsibilities:

  • Managed network proposals and implementations and a staff of 18 that supported 1600 users spanning 8 divisions
  • Support included all technologies, servers, desktops, applications, backups, network, etc.
  • Managed global internetworking of the Corporate Credit divisions located in New York, Tokyo and Hong Kong.
  • Researched/analyzed and presented to senior management the benefits of the then new release of Microsoft NT 3.5 in the effort to upgrade and evolve internal system capabilities. Subsequently initiated first implementation in Confidential worldwide.
  • Implemented a new technology from Novell called “ Confidential ”- a completely fault tolerant file server using fiber technologies.
  • Recognized by Novell, after writing many articles on system setup, design and implementation as an authority of their technologies.
  • Was requested to speak at Interop in 1998 on Netware and its associated technologies

Confidential

Manager

Responsibilities:

  • Managed company’s network and support technicians as well as the support of all external clients, including networks, PC’s and telecommunications with an emphasis on training and installation.
  • Worked exclusively for the Baltimore Orioles for move from memorial Stadium to Confidential,
  • From Confidential ultimately made the move to company’s largest customer- The Shubert Organization after the company closed and managed the Customer Technical Support team.
  • Converted all southeast regional offices and clients to Cyber 932/PCT ticketing system.
  • Researched/proposed then installed the first ever PC network, using thin-net, in the company.
  • Trained some top customers after being enlisted to test and document new systems.

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