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Business Continuity Specialist Resume

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Glen Burnie, ML

EDUCATION
MS, Engineering Management, Confidential University 
Concentrations: Crisis, Emergency, and Risk Management
Relevant Courses: Problem Solving & Decision Making; Disaster Recovery & Organizational Continuity; Management of Risk & Vulnerability; Crisis & Emergency Management; International Disaster Management; Program & Project Management
BA (Honors), Confidential University

WORK EXPERIENCE

Confidential, Glen Burnie, Maryland 2006-Present Business Continuity Specialist/Officer (Concurrent with graduate school program), District Business Continuity Program

  • Coordinate and establish business continuity programs and business resumption plans which include the development of disaster recovery strategies in support of mission assurance and continuity of operations in all Best Buy stores in the district
  • Interface with customers, vendors and company personnel to establish and monitor business continuity plans and procedures
  • Advise, formulate and review activities of Crisis Management and Recovery Teams to ensure that business continuity plans are implemented consistently in all stores in the district
  • Prepare and conduct briefing and overviews to educate general managers and assistant store managers
  • Develop and coordinate training and exercise programs pertaining to business continuity across the district
  • Develop the mechanism for the evaluation of Disaster Recovery (DR) requirements and capabilities and to provide advice as to the development, testing, and maintenance of BC/DR plans specific to each store

Confidential, Jessup, Maryland 2004-2006
Business Continuity Planner

  • Performed business impart analysis, risk assessments of essential functions and proposed solutions that maintain business continuity plans to meet customer mission assurance requirements
  • Coordinated and supervised disaster preparedness plans for the company
  • Oversaw the development, integration, and exercising of business continuity programs specific to each campus of the company
  • Assisted in the creation of business continuity framework, the various business risk scenarios, and the development of appropriate risk response plans for the company

Confidential, Laurel, Maryland 1999-2004
Merchandising Senior

  • Coordinated the training of newly hired associates in the store
  • Supervised eight merchandising team members
  • Prepared weekly schedules for the merchandising team
  • Supervised ad-sets on each and every Sunday
  • In charge of organizing preparedness drills and exercises for emergencies in the store

SKILLS

  • Skilled at business risk scenario creation and situation assessment
  • Expert in process assessment and problem solving
  • Knowledgeable in risk and risk response management
  • Strong program and project management skills
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Analytical thinker and skillful in managing multiple tasks
  • Knowledgeable in Homeland Security Exercise and Evaluation Program (HSEEP), NIMS, NRF,
  • and ICS
  • Proficient with BC software tools such as LDRPS, Notifind, and BIA Professional
  • Proficient with Microsoft suite of applications- Excel, Word, PowerPoint, Projects, and Access

TRAINING
Trained and awarded certificates in ICS modules IS-00100a; IS-00200a; IS-00700a by Confidential Management Institute.

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