SUMMARY:

• 20+ years of experience in projects and program managementExperience with handling complexity driven by international locations, multiple contractors, multiple systems & platforms, integration requirements, new infrastructure & processes etc.
• Expertise in project benefits assessment
• Expertise in process improvements and performance engineering
• Experience with sales operations and implementing systems and processes from order to cash
• Experience across many industry verticals (Tech, Electronics, Manufacturing, Chemical, Energy, Government, Financial, Food & Beverage, Restaurant, Transportation, etc.)

OBJECTIVE:

Full time or contract work in San Francisco Bay area

TECHNICAL SKILLS:

• Specializations: Artificial Intelligence, Business Performance Evaluation & Computer Center Management
• 3PL, SCM, outsourced Logistics services
• Service Design i.e. operations solutions for business problems
• Fixing broken processes or organizations
• Taking cost out of operations
• Looking for alternative paths to achieve success

PROFESSIONAL EXPERIENCE:

Associate Director

Confidential, San Ramon, CA

Responsibilities:

• Led project launch of the first major WMS COTS (commercial off the shelf) product implementation at Confidential, the JDA WMS system to manage Packaging and Distribution of products creating the initial blueprint and timelines with great success, aligning methodologies and teams to a cohesive approach.
• Led key product Integration project, working with multiple groups to coordinate effort and ensure compliance with corporate standards.
• Required initial data mapping, development of data dictionary, development of canonical data model, test data generation, connectivity infrastructure, as well as validation, control and support services.
• Led TMS implementation Project, taking it over when it was in distress and succeeded in first bringing the extended time lines under control (in coordination with a number of vendors and internal teams); Implemented agile methodology to create a predictable value delivery framework that the business appreciated a great deal.

Confidential

Responsibilities:

• Led process reengineering project for Data Management group, leading to high performance in delivering marketing campaigns, promotions/discounts and price changes to franchisees; developed process roadmap, and personnel development plans for continuous improvements and business continuity
• Led project to implement continuous improvements for Store (POS + Kitchen systems) Conversion program and scale operations to go from tackling single stores to tackling multiple stores a week and taking on 100s of store conversions.
• Led BI project to enable agile development of BI Apps while identifying and supplying 'true' versions of data to different functional groups; formalized documentation and support requirements to sustain the BI program and grow it across the company.

Solutions Architect

Confidential, San Leandro, CA

Responsibilities:

• Led project to develop a blueprint for reducing Confidential Highway Administration costs Confidential ) based on CPS (Cyber - Physical Systems) concepts to replace asset-based infrastructure with purchased information; including how to develop business case, Information Procurement policy for setting up a market for traffic data; Target Systems specifications and RFP to execute the end-game with algorithms based on new science;

Confidential

Responsibilities:

• Led project to blueprint standard processes and guides for phased product implementation at AB InBev (the world's largest brewing & top 5 Consumer Products Company) Global Transportation Infrastructure Deployment Program.

Confidential

Responsibilities:

• Led project to complete the data migration from the legacy Transportation systems of the Confidential
• Led project to develop the User experience & Security Management Services that could be utilized by all the Confidential Agencies and Bureaus when utilizing the Transportation Management Services

Director

Confidential, Mountain View, CA

Responsibilities:

• Led project to develop best practices and standard processes for Global supply chain monitoring
• Led project portfolio development, identifying over 80 green-lighted projects to generate operational business savings across a wide range of operations (storage, rail, trucking, international logistics, and plant management)
• Led Value assessment project for applying Real-time Global Supply Chain Business Intelligence (SAAS/GPS/GPRS/RFID) for many Customer Segments and Government Agencies with strong ROI including Food & Beverages Industry, Pharmaceuticals, Electronics/Hi-tech, Chemicals, Biotech, Industrial, Retail, and 3PL/4PL services, Port Authorities, Customs Agencies, Coast Guard and National Security Agencies

Application Suite Owner

Confidential, Oakland, CA

Responsibilities:

• Led project to modernize Intermodal Service Offerings leading to the achievement of capturing every one of the Big 5 Auto customer accounts ($50MM in business turnaround)
• Led multiple projects to reorganize Transportation Service Delivery: Created a detailed 3 year Product Roadmap, an Organization Development plan and a Global Service Expansion plan, with disciplined release cycles based on a Run-Grow-Transform budgeting process and Customer Board to guide the prioritization process.
• Changed out 2 Product Support Teams supported by onshore and offshore contract resources.
• Improved execution of Core Operations and drove Tools and Process Standards worldwide
• Completed Rationalization of multiple Transportation Management Products following merger of companies, migrating multiple business units and their customers to a common platform
• Led 3 projects to upgrade and improve port operations ($5MM savings) with Business Intelligence solutions, and generate savings ($8MM) from the global equipment lease management program
• Led projects to design operations for many customers in the Retail, CPG, Computer, Electronics, & Manufacturing sectors for Sourcing and Distribution globally; Customers including Gap, JC Penny, HSN, Nike, PacSun, Ingersoll Rand, Limited, Target, Wal-Mart, Ford, GM, Toyota, Honda, Coach, Nike, Thomson, Tyco, Harman, Canon, Emerson, Philips, Toys-R-us, 3M, Ikea etc. Multiple systems including WMS, TMS.
• Inbound Logistics Program for the fastest production line in the world for Dell based on Demand Pull.
• Real-time Global product distribution Program for major paper manufacturer.
• Customized fulfillment Programs for Sanyo winning business away from GE.
• Americas sourcing Program for GM to improve controls; reduce costs and stock-outs
• International Supply Chain program for TJX Cos store brands controlling PO Release, Supplier Collaboration, Vendor Cargo Booking, Document Management, Multi-country consolidation, managing delivery times in Canada, UK & USA working with hundreds of suppliers in 13 countries (implementing complex product mixing, prioritization, shipment approvals, and customized regional reporting)

Technical Consultant

Confidential, Oakland, CA

Responsibilities:

• Led projects to develop Custom Programs for key Customers implementing new business processes with improved service reliability by tracking product inventory in storage and in transit (WMS,TMS, &Trade Management).
• Led IT part of Enterprise program to re-engineer the corporation; evaluating all the operations and leading efforts to improve the service footprint. Led project to implement a new information architecture to manage international assets; from defining the requirements to delivering data standards, and tools to get information from internal and commercial carriers and container yards via IVR, email, excel upload, FTP Service, internal systems, etc. as well as ANSI 322 EDI inputs
• Led IT projects to support the delivery of Complex Multi-billion Dollar Service Operations in the Energy Sector working with multiple vendors, departments and business units. Operations included IT infrastructure, WMS, TMS, Financial, and HR systems.

Technical Lead

Confidential, San Francisco, CA

Responsibilities:

• Led Projects in Product Development and Product Implementations & Support Services for customers in the Utility and Energy sectors.
• ERP modules included Finance, Inventory Management, Document Management, Equipment Tag-out, Plant Management, and Procurement.

Project Lead

Confidential

Responsibilities:

• Led Projects in Product Development, Systems Migration and Service Upgrades for key customers: Confidential, Confidential, H. Lever, Government agencies, Financial Institutions and Public Service Organizations.
• Applications included Banking and Portfolio Management, Check Processing, Inventory management and Distribution.