Executive Director Resume
Gardena, Ca
SUMMARY:
- Extensive experience within large corporate IT environments as well as smaller, niche organizations.
- Over 25 years of leadership and project management, working with both technical and non - technical environments.
- Proven track record and ability to develop and set strategic plans and goals, create and manage budgets, as well as determine business vision and requirements, taking projects from inception to implementation and post implementation support.
- Successful Change Management leader
- Establish PMO departments, which includes establishing standards, protocols and procedures.
- Successfully manage projects using the appropriate methodology.
- Develop tight relationship with business unit(s), gaining an understanding of their business and technology issues/challenges
- Very successful Vendor Management record, developing and working with SOW’s, SLA’s, and KPI’s
- Industries include Entertainment, Supply Chain, Manufacturing, Finance, Marketing, Insurance, Legal, and Health Care.
- Companies include Warner Brothers, Paramount Studios, Fox Television, New Line Cinema, Confidential, Kaiser Permanente, Ernst & Young, Confidential and Confidential .
PROFESSIONAL EXPERIENCE:
Confidential, Gardena, CA
Executive Director
Responsibilities:
- Lead strategic and tactical aspects of applications, program management, including ERP, custom applications, CRM, PMO/Project Management & Analysis.
- Work with executive leadership team on setting the IT Applications road-map for Confidential on going multi-year plan, as well as change management strategies.
- Established Project Management Office (PMO), which included on job training and mentoring for entry level team members that joined the PMO (from other departments) as well as hiring experienced PM’s.
- Established consistent and repeatable project management process for software selections, legacy system upgrades and production problem / RCA documentation for Confidential .
- Led the selection, change management and implementation of 3 business transforming SaaS solutions for Barco, SalesForce.com, Centric PLM and a new B2B e-commerce site.
- These new solutions, while a great technological win for Barco, also comes with a large cultural impact and natural resistance to change. A major portion of these projects included a significant change management aspect, which also set the standard for implementing new processes and procedures company-wide.
Confidential, Studio City, CA
Consultant / Acting CTO
Responsibilities:
- A major reservation system overhaul, which includes new business processes as well as a new multi-platform application.
- Work with business leadership to gather requirements
- With UX team on new website design, blending ‘sexy’ look and feel with full functionality
- Establish project plan, establish expectations on functional deliverables
- Work with various vendors, based on their expertise coming up with a single, all-inclusive plan
- New patent pending GPS tracking and communication device
- Tracks each vehicle’s movements and usage stats (fuel consumption, mileage, etc.)
- Large change component as drivers liked the legacy process (iPhone)
- Worked with Silicon Valley technology company and driver leadership team
Confidential, Westwood, CA
Consultant / Sr. PM Informatics PMO
Responsibilities:
- Help establish the Program Management Office, by establishing SDLC procedures that support Agile, Scrum and blended methodologies
- PM for the large scale Epic 2010 to 2014 CareConnect upgrade (CCv2), which encompasses 4 concurrent Informatics/Analytics/BI projects (Epic 2010 - 2014 Upgrade, Epic Cogito Data Warehouse implementation, Business Objects 3.1 - 4.1 Upgrade, Epic Universe Development)
- Managed two 3 rd -party vendor led reporting and architecture projects (1.2M and 800K).
- Help develop long term strategic planning, while keeping focused on the immediate tactical needs. Developed MS Project templates to be used with internal and external client projects. Assist / Mentor Jr. PM's with their projects.
Confidential
Responsibilities:
- Project Manager for a new Department of Transportation (DOT) Compliance application.
- Where a single application can track and report on individual drivers as they work with one, or multiple studios. The tracking and reporting helps ensure each driver, project (film or TV show) and studio is compliant with federal regulations.
- Work closely with Confidential President on setting IT strategy, SDLC process, vendor management relationship and overall project approach.
Confidential, Glendora, CA
Consultant / Director
Responsibilities:
- Head of IT department for an internet startup. Hired and lead a team of 8 developers (front and backend). Responsible for website, iPad and iPhone applications.
- Worked with Marketing and Design teams to determine design and functional requirements. Established reporting requirements, to enable, ‘pre-BI’, full analytical reports.
- Established appropriately sized PMO, with respect to company and staff size. Included development, testing, and QA standards.
- Implemented Agile methodology.
- Established protocols for vendor management, which included process and policies, set up SOW and SLA templates for future vendors.
- Began strategic thinking process for future releases and major enhancements, as well as all project budgeting and finances.
Confidential, Los Angeles, CA
Consultant, Corporate Strategy
Responsibilities:
- 8 week Proof of Concept and defining the detailed plan to Modernize their key applications
- Creating a plan to integrate applications, systems and business processes from Farmers acquisitions (21st Century, Bristol West, etc...).
- Determining BI best practices and developing a new BI strategy
Confidential, Burbank, CA
Vice President
Responsibilities:
- Responsible for Primary client contact for all business units, working collaboratively across multiple WBTV and Features departments.
- Responsible for departmental vision, strategic plan, budgeting, staffing, and overall project/program management. Responsible for creating and maintaining the 3 year application portfolio and technical roadmap for the different business areas, identifying commonalties and implementation strategy between different areas. Managed combined staff (WB, consultants, on and off-shore) of 60 team members.
- Responsible Vendor Management, setting up and leading outsourced (on and off-shore) vendor support model, including all key relationships, application support and communication to business units. Led support transition for a large application from one 3rd party vendor to another 3rd party vendor (also on and off-shore support model), overseeing the entire process from Knowledge Transfer (KT) to Transition.
- Responsible for overall departmental budgeting (combined $12M), including monthly cash flow forecast (by project and client department), yearly Operational Budget as well as mid-year and year end updates.
- Worked closely with Confidential PMO department, ensuring consistent budget and project status reporting, as well as enforcing SDLC methodology and documentation.
PMO Executive
Confidential
Responsibilities:
- PMO Executive responsible for establishing and maintaining the Program Management Office for a combined (WBPI and Domestic) Theatrical Digital Distribution project. Responsible for the overall project budget of $6M as well as ensuring all tracts (10, between both projects) follow the OCIO SDLC methodology.
- In order to ensure this fast paced project ran smoothly, efficiently and effectively, worked closely with the Project Managers to establish documentation, project plan and communication standards for both projects as well as staffing a common pool of Business Analysts to create cross tract documentation including an inter-tract interface document, a data model, and a data flow diagram
- Responsible for the process for all Domestic and International SOW’s, as well as assist in the negotiations between the vendors and the WB Corporate Legal Department.
Confidential
Responsibilities:
- Responsible for coordinating the integration of several New Line Cinema applications, including Distribution (Domestic and International) and Production applications.
- Served as the Macro Thread lead for the above mentioned areas.
- Coordinated with other Macro Thread leads, as well as New Line employees (IS and Business Users) on gathering, summarizing and disseminating appropriate and applicable information to WB Confidential teams.
Confidential, Los Angeles, CA
Sr. Project Manager
Responsibilities:
- Functioned as the head of the new Theatrical Digital Entertainment IT area. Responsibilities included developing departmental IT strategy and application roadmap.
- The overall IT roadmap consisted of a variety of business critical systems that support various aspects of the Theatrical Digital Entertainment business (i.e. customer relationship management (CRM), analytics and financial management).
- Responsible for the entire application lifecycle which consisted of initiation, analysis, planning, design, construction, implementation, closure, and post implementation support. The two initial projects were implementing CRM and BI/Data Warehouse.
- The CRM implementation included vendor/package selection (MS Dynamics), the BI/Data Warehouse used pre-existing (at Paramount) technologies and vendors (Informatica, Teradata, Microstrategy).
- The Theatrical Digital Entertainment business unit was relatively new and had been running on a combination of manual processes, using basic MS Office tools (Excel, Access and SharePoint). These two implementations, the start of a longer term IT Roadmap, are flexible systems that can change and grow alongside the business unit, as it matures in its processes.
- Responsible for successfully managing the budgets for both projects (on time and on budget) as well as the vendor relationships (Microsoft and a Microsoft on and off-shore Partner)
Confidential, Los Angeles, CA
Vice President
Responsibilities:
- Confidential was a major player in the entertainment payroll space, doing $1.5 to $2 billion per year.
- Head of new IT department supporting Sales, Marketing and Business Development. Responsibilities included developing the new departmental strategy and application roadmap. Hiring staff to build and develop a team for the new department as well as budgeting and resource planning.
- Using the years of Theatrical IT experience and knowledge, oversaw the design, development, release, support and marketing of major production applications, special focus on the two newest applications, Axium Budgeting and Axium Scheduling. These two applications were critical to the Axium strategic plan as they are the entry point for studios and production companies to use our payroll services. Both applications needed to be error free, as they were key to the film and/or TV using them.
- Met with production companies, as well as major studios, in determining application requirements then working within the Axium IT resources on successful delivery. Establish and maintain close relationships with Axium vendors. Managed combined staff (Axium, consultants, on and off-shore) of 30-35 team members
- Assisted IT and Sales Department with Salesforce.com implementation
Confidential, Century City, CA
IT Director
Responsibilities:
- Recommending, reviewing and approving all hardware and software purchases
- Monthly and quarterly capital expenditures reporting and forecasting
- Establishing, maintaining relationships and working with vendors
- Designed and implemented an options tracking system for Fox 21 Business and Legal Affairs department
- Documented TV Applications Sarbanes-Oxley policies and procedures
Confidential , Los Angeles, CA
Director
Responsibilities:
- Implementing Oracle Financials, replacing existing systems and procedures. Trained all users (all New Line locations) on using the new PO screens and invoice imaging system
- Gathering requirements from the Legal (Business Affairs) department for a new Document Management system and process (Documentum)
- Designing new Script Coverage system and process, using Documentum