Ecommerce Business Architect Resume

SUMMARY:

Ecommerce functional expert with 11 years of progressive project management and business consulting focusing on retail, consumer good domain
Extensive experience in Web and ecommerce applications focusing on following areas:
Project Management e - Commerce Product and strategy Development (B2B & B2C)
UI/UX strategy development
Product Management
Business architecture and business analysis
QA Testing
Content management
Order and Warehouse Management
Search Engine Optimization
3rd party /vendor integrations

TECHNICAL SKILLS:

Knowledge of: ATG Web Commerce, Endeca Experience Manager, ATG CSC,IBM WebSphere Portal, IBM WebSphere Web Content Management and IBM WebSphere ecommerce

Operating Systems: Windows 9x/XP/2000/2003/Vista/7

Business Modeling Tools: MS Visio, Rational Requisite Pro, BIZAGI Process Modeler, Free Mind (Mind Mapping tool)

Packages: MS Office, MS Project, MS Share Point, Azure, Adobe CS 4Project Methodologies: Agile (Scrum, XP), Waterfall, RAD

Bug Tracking Tools: HP Quality Center, JIRA, Enterprise Tester

EXPERIENCE:

Confidential

Ecommerce Business Architect

Responsibilities:

Executed $ 2 Million worth Oracle Web Commerce implementation project as project manager and business architect. Led a 20 member team for project with Confidential, San Antonio based grocery and retail chain, for multiple enhancements on Browse/Shop, Cart Checkout, payment gateway integration with Clear Commerce, CSC customization and Order Management customizations
Iam also focusing on creating a Go-To-Market solution based on Oracle Cloud Commerce which will have extensions and integrations with Order Management Solution (OMS), Ratings and Review amongst other features.

Confidential

Ecommerce Functional Lead

Responsibilities:

Focusing on product management of SARA (Speed ATG Reference Application) for rapid ecommerce site implementation aiming at mid-market and large enterprise.
Work with development leads and developers to create Oracle Suite based ecommerce ‘widgets’ and features
$ 3 Million worth B2C and B2B site implementation for AAFES (Army and Air Force Exchange)
$1 Million worth Responsive site development and ecommerce implementation for Lenox
$700K worthB2B and B2B2C site implementation for Naturalpartners
Phone activation and checkout flow re-design for Confidential ( now Confidential ) along with AmdocsKey responsibilities in executed projects as Ecommerce Functional Lead:
Define UI/UX strategy and design ( wireframes, HTMLs) for static/dynamic pages, email templates, sign up/checkout flow amongst others
Co-solution product catalog design, profile design, SEO, shipping rules, product restrictions, payment gateway rules and order management system rules along with technical architects/Development leads
Consult clients on capabilities of ATG commerce, Endeca guided search, Endeca Experience Manager, Oracle CSC ( Commerce Service Center), Call center and Speed Commerce Order Management System( OMS)
Liaison with multiple 3rd party vendors like BazaarVoice, Certona, ForeSee, FDMS, LivePerson, SellPoint, Axciom, IBM-CoreMetrics, Adobe analytics amongst others.
Lead team of Business Analysts, UI/HTML developers and QA testers during entire lifecycle of project
Manage functional scoping of project using SARA Out of the Box ( OOTB) feature and customizations/change requests

Confidential

Functional Lead

Responsibilities:

Leverage eCommerce capabilities of IBM WebSphere technology stack for developing a portal with features such as Building new Product Catalogs, Shopping Cart, Check-out, Wish List, Guided Selling, Marketing Spots and User Registration, enabling health payers consumers to shop health insurance products directly through the portal for Confidential Confidential
Develop Web based L1/L2/L3/L4 support model to handle internal and external user calls and queries using Out of Box features by tool named Service Catalog (product of PMG.net) for Thermo Fisher Scientific
Intranet development and content management system development using IBM WebSphere platform
Credit Card authorization and re-design of checkout flow for Confidential
Intranet migration from Vignette to IBM WebSphere Portal for

Confidential

Consultant

Responsibilities:

Worked as In store ( Point of Sales) consultant for Retail domain
Monitored and guided the co-development of composite applications (x-Apps) between Wipro Consumer Product Goods (CPG) domain and SAP AG in the consumer goods domain.
Worked as the Onsite / Offshore coordinator and liaised with Business Analyst team in Minneapolis, MN to create data map and functional deliverables.
Data modeling to define and analyze data requirements needed to support the business processes, working on their structures and relationships between them

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