CRM Director Resume Draper, UT - Hire IT People

SUMMARY:

CRM implementation expert and administrator. Over 25 years IT experience including software development, CRM / ERP implementation, marketing automation, and IT management. Most recent experience was implementing Salesforce in a fast - growing high-tech software company

EXPERTISE AREA:

CRM / ERP Software Implementation: Helped dozens of small to mid-sized companies implement Microsoft CRM, Dynamics GP, Salesforce and other complex business management applications.

CRM Integrations: Successfully integrated CRM with ERP using Scribe and other Microsoft tools.

Software Development: Over ten years’ experience developing business applications involving invoicing, accounting, inventory and materials requirements planning (MRP).

IT Management: Managed complete IT staff.

Entrepreneur: Built a successful software company that was sold to my business partner. Partnered in a successful hospice startup that we sold and still is in business today

TECHNICAL SKILLS:

Languages: Microsoft C#, ASP.NET, Visual Studio, SQL

Web: JavaScript, HTML 5, XML, familiar with CSS and PHP

CRM Development: Dynamics CRM, plugins, workflows, and the related Microsoft technologies

Integration tools: Microsoft connectors, BizTalk, Scribe

Database: SQL Server, MySQL

Reporting: SQL Reporting Services, GP SmartLists, and CRM dashboards

PROFESSIONAL EXPERIENCE:

Confidential, Draper, UT

CRM Director

Responsibilities:

Lead role in Dynamics CRM to Salesforce implementation
Oversaw re-implementation of Dynamics CRM bringing it to current level for 150 users in 4 countries
Added functionality to CRM to monitor service levels saving the company $ 150,000 / year
Made financial data viewable in CRM so that salespeople could see year-to-date sales etc.
Integrated training department and partner portal with CRM
Promoted from Software Developer to CRM Director

Confidential, Salt Lake City, UT

Implementation Consultant

Responsibilities:

Completed dozens of successful Dynamics CRM implementations
Successfully completed CRM to ERP integrations using Scribe, the CRM SDK, web services and MS SQL
Worked with sales team as pre-sales consultant

Confidential, Farmington, UT

Implementation Consultant

Responsibilities:

Implemented Product Lifecycle Management application
Taught software development courses using C++ Software Development Kit

Confidential, Bountiful, UT

Co-founder

Responsibilities:

Operations, accounting, and IT
Sold company and is still in business today

Confidential, Houston TX

ERP Implementation Consultant

Responsibilities:

Key team member in companywide ERP Implementation
Named Employee of the Quarter

Confidential, Monett, MO

IT Director

Responsibilities:

Spearheaded implementation of a MRP (Manufacturing Resource Planning) system that saved the company $200,000 annually
Oversaw entire IT department with three plants and half a million-dollar annual budget

Confidential, Salt Lake City, UT

IT Director

Responsibilities:

Managed 40 user computer system for high-tech research and development company

Confidential, Salt Lake City, UT

Founder

Responsibilities:

Developed full accounting package that was sold nationwide through software resellers
Sold company to business partner

We provide IT Staff Augmentation Services!

Crm Director Resume

Draper, UT

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship