PROFESSIONAL SUMMARY:

• Over 7 years of IT experience that includes 6+ years of experience with Sales force.com Administration/Development including analysis, modeling, design, coding, testing, maintenance of CRM systems on Windows Platform. Also including Confidential and Visualforce development for custom SFDC functionality with 2+ year experience in Web Development.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows,, Tasks and Events
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Confidential Language and leveraging Force.com Platform.
• Experienced in SalesForce.com Confidential classes, Confidential triggers, Visual force pages, force.com API.
• Experienced in Administration setup like manage Users, Security Controls and Data Management.
• Proficient in creating/troubleshooting/modifying Confidential code, S - Controls and visual force pages.
• Extensive experience in data migration and integration using Data Loader.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirement gathering, Analysis/Design, Development and Testing.
• Experience in building Visual Force Reports, Dashboards and Tabs.
• Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP and REST.
• Created and maintained logical entity relationship diagrams, transformed logical models into physical data models with an add-on experience in writing SQL and PL/SQL programming with Oracle and MS-SQL Server.
• Experience in databases such as SQL Server, Oracle and MySQL.
• Committed to excellence, self-motivator, quick-learner, diligent, team-player, and a prudent developer with strong problem-solving skills and communication skills.

TECHNICAL SKILLS:

Salesforce Technologies: Confidential Language, Confidential Classes, Confidential Triggers, Confidential Scheduler, Confidential Web Service, Visualforce Pages, Visualforce Component and Controllers

Force.com Tools: Force.com Eclipse IDE, Confidential Data Loader, Force.com Confidential Explorer, Force.com Migration Tool, Force.com Excel Connector and AJAX Toolkit

Integration Tools: Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs, Dashboards, Roles, Security, Field updates, reports

Languages: Confidential, C, C++, C#, Java, VB

Web Technologies: HTML, XHTML, CSS, XML, Java Script, ASP.NET

Platforms: UNIX/Linux, Windows NT / 2000 / XP Pro / Vista / 2003 / 2008

Office Tools: Microsoft Project, MS Visual Source Safe, MS Visio, MS Office

IDE and Editors: Eclipse, My Eclipse and Force.com Eclipse IDE

Database: Oracle, SQL Server and MYSQL

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Sales force Developer

Responsibilities:

• Responsible for gathering the requirements by coordinating with the business analysts, developers and project managers, in order to better customize, and utilize the full functionality of the Salesforce.com CRM solution.
• Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Proactively created Confidential Triggers and Confidential classes and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
• Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Effectively created the picklists, dependent picklists and junction objects to establish the connectivity among objects.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Developed ETL mappings and ETL workflows and implementation with enterprise ETL tools and deploying them in a production environment.
• Responsible for controlling security and sharing of sales reports and dashboards, providing regulated, auditable cross-functional access for anyone in the organization via Cloud9.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com applications in the Eclipse development environment.
• Created custom buttons and links on Account and Relationship Group object for generating auto Reports.
• Implementing Webservice ( Rest API) between 3 salesforce Orgs to send and retrieve some information based on some criteria.
• Writing test classes and checking the code by having different profiles in these classes and making sure we are covering more than 75% lines of the Confidential classes before pushing them into the production.

Environment: Salesforce.com platform, force.com IDE, workflows and triggers, data loader, web services, custom and standard object, sharing rules, Confidential classes, test cases - unit testing, validation rules, formula fields.

Confidential, Montvale, NJ

Sales force Developer

Responsibilities:

• Conducted Requirement analysis and Design Walkthroughs along with the designers, consultants and management staff.
• Established Budget object to the Campaign resulting into ability of managers to effectively allocate budgets and review based on budget reporting.
• Developed Confidential classes, Controller classes and Confidential Triggers on Force.com platform to customize application according to the functional needs.
• Added, configured workflow rules, time triggered workflows, email templates resulting into effective web to lead communication with customers and partners.
• Salesforce, the cloud-based CRM system is implemented in the company to improve partner relationship, communication and visibility for sales, support and management.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.
• Created Custom fields, pick lists, dependent pick lists, and validation formulas to the custom objects.
• Integrated and synchronized customer contact information in Salesforce cloud-based CRM system with an on premise identity credentialing system.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created profiles and implemented Object and field level security to hide critical information
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management and triggers.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Confidential Language, Visual Force Pages, Components, Controllers and controller extensions JavaScript, Eclipse IDE Plug-in, Data Loader, Force.com, CSS.

Confidential, NY

Salesforce.com Developer/ Administrator

Responsibilities:

• Performed the roles of Salesforce.com Developer and Admin in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Creating Workflows and Validation Rules inside Salesforce and Mapping them to the existing functionalities and Objects.
• Imported Excel-based customer data into Salesforce using Data Import wizard.
• Involved in Migrating Configuration, Data between Two Salesforce production Organizations.
• Used Confidential Data Loader to migrate over Millions of records as part of the exercise.
• Integrated Salesforce CRM with Microsoft Outlook, Microsoft Office to import contact information and Reports.
• Created Custom Email Templates as part of sending Alerts to users based on the business requirement.
• Was a Global Admin and handled cases escalated up the tier. Supported 1500 User Licenses in resolving any user related issues.
• Ran the Weekly Export of Salesforce data to proprietary servers as a backup.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used field level security along with page layouts to manage access to certain fields.
• Performed the roles of Salesforce.com Developer and Admin in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Experienced in Unit Testing, for the customizations and developments done during the project.

Environment: Salesforce.com Enterprise edition, Eclipse IDE, Confidential Data Loader, Confidential Explorer, Confidential, Visual-force, SOQL, HTML, XML, AJAX.

Confidential

ASP .Net Web Developer/ Web Developer

Responsibilities:

• A user-friendly interface was developed to help determine the appropriate tax amounts for the customers.
• Used C#.NET and ASP.NET (Visual Studio) in a 3-tier architecture to define business rules.
• Built the Presentation Layer (User Interface) with master page, user controls, aspx and aspx.cs.
• Built the Business Access Layer for validating the business rules and data.
• Built the Data Access Layer to manipulate data using individual functions.
• Experience in HTML,JavaScript,Jquery.
• Obtain data from different back ends and establish the relationship between the data.
• Updated the database with end-user inputs using the Web Services.
• Used the SQL Server 2008 database. Metadata were collected using Triggers and code level updates.
• Changes in the front-end were both pertaining to the end-user and also legal.
• Performed unit testing at each level of development.
• Tested the data for integrity and validated the data before processing the data.
• The resultant data was used to generate business analysis reports.

Environment: MS SQL Server, Stored Procedures, C#.NET, Visual Studio 2005, ASP.Net and Excel Reports.