PROFESSIONAL SUMMARY:

• Overall 9 years of experience in Information Technology including 8 years of experience in Configuration, Development and Integration in Confidential CRM Platform and 1 year of experience on Java.
• Experience in working based on Agile Methodology
• Experience in working as Senior Salesforce Developer includes monitoring the team activities and experience in offshore - onsite model.
• Experience in using Rally, JIRA tool and Kanban Board
• Experience in Configuration, Customization, Deployment and Integration of Confidential
• Experience in working with Salesforce developer toolkit (Apex, Visualforce, Force.com IDE, SOQL and Webservices / Metadata API) and integrating third party systems.
• Development experience with creating Apex Classes, Apex Triggers, Batch Apex, Schedule Apex, Webservices, HTML5, CSS style sheets, JavaScript and AJAX.
• Strong Experience in creating, managing Applications, Custom Objects, Custom tabs, Fields, Relationships, Page Layouts, Record Types, Validation Rules, Email Templates, Report Types, Workflow Rules, and Approval Process.
• Experience customizing standard objects Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Experience on creating Users, Profiles, Permission Sets and Roles.
• Experience on Designing Reports and Dashboards.
• Experience on managing the Communities.
• Strong experience in Apex Data Loader tool.
• Experience in defining Security Controls for an application such as OWD’s (Organization Wide Defaults) and Sharing Rules.
• Involved in Salesforce1 application Administration.
• Strong Experience in creating Visualforce Pages for custom User Interface.
• Experience in migration from one sandbox to another sandbox or sandbox to production
• Experience in building Lightening App Builder, Lightning app pages and creating Lightning components.
• Involved in creating Custom Settings and Field Sets in visualforce pages.
• Experience in creating test code coverage and test methods for Apex Class, Apex Triggers and Custom Controllers.
• Involved in User Acceptance Testing (UAT), Integration Testing and Regression Testing.
• Knowledge on implementation of Customer Portal and Partner Portal
• Experience on SOAP API, Rest API to integrate with external systems.
• Worked on Tooling API queries for metadata Sync from production to lower environments.
• Experience in writing SOQL and SOSL queries and Relationship Queries.
• Involved in preparing Technical Documentation, Configuration Book.
• Experience building Custom Controllers/ Components & Advanced Search Functionality

TECHNICAL SKILLS:

CRM Tools: Confidential

Salesforce Technologies: Visualforce, Apex Controllers, Triggers, Sales Cloud, Service Cloud, Apex Data Loader, REST API, SOAP API, Email Services, Workbench

Methodologies: Agile and Waterfall

Salesforce Tools: Apex Data Loader, Force.com ID, ANT Tool

Languages: Java, SQL, Apex, JavaScript, HTML5, CSS, AJAX

Databases: MS Access, SQL server

Operating Systems: Windows NT /2000/XP Pro/ Vista, Windows Server 2008, Linux, Unix

Web Technologies: CSS, Web Services, HTML

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr. Salesforce Developer

Responsibilities:

• Responsible for understanding and building the complex Data Model within Confidential and implementing the project end to end.
• Responsible for implementing various enhancements to support applications and streamline the processes.
• Responsible for designing and delivering the processes to support the usage based selling model.
• Involved for creating the Validation Rules, Workflow rules, Approval Process and Process Builder.
• Worked on data loading activities by using Apex Data Loader.
• Experience in doing various activities by using Workbench such as Apex Execute, REST, Explorer, Tooling API Queries and Deployment by using manifest files.
• Responsible for building Reports and Dashboards.
• Worked on creating Objects, Page Layouts, Record Types, Relationship Fields, Rollup Summary Fields, and Formula Fields.
• Responsible for creating Lightning components for building the lightning applications.
• Worked on Apex Triggers and Apex Classes to build custom functionality.
• Experience in creating the Batch Apex and Schedule Apex.
• Worked on Tooling API for metadata sync to the lower environments from Production.
• Involved into creating Visualforce pages for custom user Interface, custom settings, Connected Apps, Auth. Providers, Named Credentials and Field Sets.
• Interacted with Business to discuss requirements and to show demo of the functionality.

Environment: Saleforce.com, Batch Apex, Schedule Apex, Apex Classes, Controller Classes, Triggers, Visualforce, Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE, Workbench

Confidential, Mountain View, CA

Sr. Salesforce Administrator/ Developer

Responsibilities:

• Gathered user and functional system requirements, workflow storyboards and Working with stakeholders and project teams to prioritize collected requirements.
• Worked on Service Now tool.
• Involved in daily status call (Scrum Call) and status updates.
• Worked on Migration of data from one system into another system by using Apex Data Loader.
• Responsible for creating the Formula fields, validation rules, workflow rules, Approval process.
• Experience in implementing Schedule Apex and Batch Apex.
• Experience in building the Process Builder for automation process.
• Involved in resolving the issues raised by the customer by debugging the apex code.
• Worked with loading of Products, Price Books, Price Book Entries and Product Line Items.
• Worked on Apex Triggers and Apex Classes and Visualforce Pages.
• Responsible for achieving 90-100% Code Coverage for Apex Triggers, Apex Classes, Controller Classes by creating Test Classes.
• Involved into code refactoring of apex triggers and apex classes.
• Achieved the dependent picklists by using visualforce pages.
• Worked on code enhancements in Apex Triggers.
• Written SOQL and SOSL queries.

Environment: Saleforce.com platform, Apex, Visualforce, Apex Data Loader, Dataloader.io, Workflow & Approvals, Process Builder, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Security Controls, Visualforce Controllers, Change Sets, Apex Test Classes.

Confidential, Santa Clara, CA

Sr. Member Technical

Responsibilities:

• Experience in working as Senior Salesforce Developer includes monitoring the team activities and experience in offshore - onsite model.
• Involved in Administration, Development and Deployment of Confidential
• Worked on Apex Data Loader for doing various activities.
• Worked on Configuration like creation Objects, Page Layouts, Record Types, Validation Rules, Workflows and Approval Process.
• Involved in creating Custom Settings
• Responsible for writing Visual force Pages for building the wizard
• Involved in writing Apex Triggers.
• Worked on migrating meta data from one Sandbox to another sandbox by using Change Sets and Force.com IDE tool
• Worked on Data.com to get the correct data for Lead by using REST API.
• Worked on Geo Coding for getting Latitude and Longitude of a given address by using REST API.
• Worked on MS-Access Data Base to validate the data by creating tables and queries.
• Worked on Schedule Apex and Batch Apex.
• World on Salesforce1 mobile Administration
• Worked on generating PDF Files by using AppExchange applications.
• Worked on Custom Settings, Field Sets.
• Implemented advanced search functionality by using visualforce pages.
• Worked on writing Test Classes for Triggers and Controller Classes.
• Worked on Dupe Blocker Application to restrict the duplicates.
• Worked in View Account Hierarchy and Account Look up functionality for restricting the duplicates.
• Worked on Configuration workbook.

Environment: Confidential platform, Apex Data Loader, Apex Classes, Controllers, Apex Triggers, Visualforce, Workflow & Approvals, Custom Reports, Dashboards, REST API, Geocoding, AppExchange, Custom Settings, Field Sets, Schedule Apex, Batch Apex

Confidential

Salesforce Developer

Responsibilities:

• Production Support and lots of enhancements on top of an existing system were part of this project.
• Used “Rally” tool for requirements gathering and analysis.
• Worked based on Agile Methodology, involved in Sprint Planning call (Requirement Discussion call)
• Responsible for creating and customizing Page Layouts, Record Types, Email Templates, Validation Rules Workflows, Approval Process.
• Responsible for creating Users, Profiles, Roles and Permission Sets.
• Worked on Security settings for objects at Profile, Role and Organization level.
• Created Sharing rules for various objects.
• Worked on Reports and Dashboards.
• Worked on creating communities and customizing community pages.
• Worked on application functionality by checking the dependencies.
• Responsible for creating Apex Triggers, Apex Classes and Visual force Pages.
• Implemented wizard by using Visualforce Pages.
• Worked on Schedule Apex and Batch Apex for deleting unused accounts.
• Responsible for migrating Meta data from one sandbox to another sandbox using Change Sets.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer’s cases in Cases Tab
• Worked on Documentation that includes Technical Documentation, Test Cases and Configuration Workbook.
• Worked on Apex Data Loader for various activities.
• Worked on Deployment using Force.com IDE tool.

Environment: Apex, Visualforce, Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Security Controls, Visualforce Controllers, Change Sets, Force.com IDE tool, HTML, CSS.

Confidential

Salesforce Developer

Responsibilities:

• Experience in working as Salesforce Lead includes monitoring the team activities and experience in offshore - onsite model.
• Worked on JIRA tool and Kanban Board.
• Experience on SOAP API, Rest API to integrate with external systems.
• Worked on customization like creating objects, fields, Page Layouts, Record Types, Workflow rules, Validation Rules, Approval Process by enhancing the salesforce applications.
• Written SOSL and SOQL Queries.
• Implemented Email Services for creating the task for a contact automatically.
• Worked on designing Reports and Dashboards.
• Worked on creating Apex Triggers, Apex Classes, and Visualforce Pages to get custom logic.
• Worked on writing Test Classes for Apex Triggers, Apex classes and Controllers.
• Worked on Schedule Apex Class and Batch Apex Class.

Environment: Saleforce.com platform, Apex, Visualforce, Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visualforce Controllers, Change Sets.

Confidential

Salesforce Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Confidential (SFDC).
• Used Force.com developer toolkit Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to the Visualforce pages.
• Implemented Security Settings and configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Created and used Email templates in HTML and Visualforce.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on Batch Apex and Schedule Apex for birthday notifications and other scenarios.
• Worked on the security level setting in the company for all the levels.
• Used Salesforce Automation Process, created workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to implement business logic.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Worked as enhancement developer and team member, performed the roles of Confidential Developer and Administrator in the organization.
• Responsible for setting up web service integrations.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential

Java Developer/ Analyst

Responsibilities:

• Contributed towards HLD and LLD phase and design documents preparation by integrating different modules.
• Built base framework, common critical reusable classes for dependent modules.
• Code development for Report module.
• Understood the business process and developed presentation layer components, using HTML, XML and JavaScript.
• Participated in code review and testing of the enhancements done
• Handled the escalations were handled and rectified the error immediately
• Planned for the releases, analyzed the bugs and also did the effort estimation
• Completed the coding in estimated time and helped the QA team in completing the testing
• Participated in Unit testing and performance testing
• Involved in the Release Process
• Responsible for taking back up, and code versioning using VSS.