CAREER SUMMARY

• Multi-platform programming experience with large IT companies
• Extensive experience in consulting, planning, developing, testing and implementation
• Strong background of customer support, software support and software design including
  gathering requirements, design, implementation, testing and maintenance.

TECHNICAL SKILLS

Hardware: Mainframe, UNIX, Tandem, PC
Operating Systems: MVS OS/390, z/OS, Windows
Languages: COBOL, COBOL II, COBOL OS/390, AIX COBOL, ALC, SAS, FOCUS,
UNIX, Scripting, JAVA/Object Oriented
Software: CA-ENDEVOR, CA-11, CA-7, CA-ASM2, CA-DASDCHECK,
CA-EARL, CA-EASYTRIEVE PLUS, CA-Verify, QAHiperstation,
QAPlayback, XPEDITER, File-Aid, Winrunner, ECMap, Gentran,
OutsideView32, SOFTEK Disaster Recovery Manager, Microsoft
FrontPage, ABEND-Aid, Photoshop, DRVFI, Mercury Quality Center,
ChangeMan
Other: JCL, TSO/ISPF, IBM Utilities, IMS DL/I, HTML, SQL, Word, Excel, FTP,
PowerPoint, CLIST, EDI, X12, EDIFACT , CICS, VSAM, DB2, IDMS, FLASH

PROFESSIONAL EXPERIENCE

Confidential,Plano, TX 1997-2009
Svc Info Developer III, 7-Eleven Mainframe Support (May 2008-Dec. 2009)

• Enhanced batch and on-line COBOL programs (CICS, DB2) to support development and maintenance activities on 7-Eleven\'s Mainframe Applications in the retail arena.

EDI Support/Developer, Business Exchange Services (BES) (Mar. 2000-Apr. 2008)

• Provided Gentran technical support including Gentran administrator, on-call rotation, EDI mapping on UNIX, ELIT support, UNIX scripting and COBOL for AIX.
• Used FTP to trigger translator processing on mainframe, AIX and tandem when files were received from originator. Also used FTP to send translated files to trading partners.
• Used WS_FTP and WinSCP to log into host system to ensure files were transferred properly as well as support data transmission problems.
• Supported EDI Mainframe Translator which consisted of a series of COBOL programs that converted EDI data from one format to another through use of VSAM databases, batch and online.
• Maintained and supported production JCL executing EDI COBOL programs.
• Developed new EDI maps, modified existing maps and performed test based on customer request using ECMap for Health Care customers on 837, 835, 834, 270, 271, 276, 277, 278 and 997 Transactions Sets for HIPAA Version 4010.
• Performed ET test and QA test of developed EDI maps and modified existing EDI maps using OutsideView32 on the Tandem platform that translated Health Care Claim Data between trading partners.
• Performed CA-ENDEVOR Administrative roles for BES EDI mainframe support.
• Provided strong analytical and problem solving skills when EDI data transmission problems occured while correcting the problem by phone or on-call.
• Assisted in Disaster Recovery drills for all BES EDI Mainframe Translator clients to restore any critical files needed in case of a disaster as well as successfully tested restored systems.
• Provided Trading Partner and customer support for incoming and outgoing EDI data that’s converted using ANSI X.12 EDI and EDIFACT standards.

Responsibilities consisted of analyzing, assessing, renovating, creating scripts and testing for Y2K compliancy. Responsibilities also consisted of providing Contingency Plans and utilizing testing tools to assist in assessing Y2K inventory. EDS Client site assignments were:

• LTV Steel (Cleveland, OH), Saturn Dealerships (Irving, TX; Chattanooga, TN; Orlando, FL) Human Health and Services (Oklahoma City, Austin, Santa Fe, Little Rock), Pacific Gas & Electric (Houston, TX), Southwestern Bell (St. Louis, MO) , Taco Bell (Irvine, CA)
• Assessed the following languages: COBOL, SAS (UNIX and Mainframe), ALC, FOCUS

Confidential,Dallas, TX 1997
Year 2000 Consultant/Product Setup Coordinator

• Determined Year 2000 compliance for Computer Science Corporation (CSC) customers.
• Visited customer locations and installed software to perform an impact analysis to determine all source containing dates for other consultants to review.
• Performed a detailed analysis to identify all functions that depend on two digit date arithmetic or high/low usage; estimated cost of the conversion; determined which functions took priority and identified how the code needed to be changed.
• Worked closely with project managers to explain and document Y2K assessment results.

Confidential,Farmington Hills, MI 1996-1997

• Identified customer\'s basic testing activity requirements.
• Analyzed customers existing test environment.
• Developed and modified test plans.
• Provided written recommendations to meet test objectives.
• Trained customers on specially designed software to automate the testing process and improve overall software quality on CICS and TSO transactions.
• Defined and captured test scripts and documented findings and recommendations to determine the best quality software.
• Trained on COSMOS software, which identifies date fields that are or are not Year 2000 compliant impact/detail analysis done for Citibank and Comerica financial institutions.

• Provided software support, conducted product design and development utilizing the following languages: SAS, COBOL, ALC
• Assisted in problem identification and resolution with very high customer interface.
• Facilitated technical presentations at CA\'s annual CA-World.
• Provided phone and on-site support.
• Assisted the quality assurance department with testing of new releases.
• Provided technical writers with documentation from modifications and new development.
• Conducted product training for system engineers, regional technical and sales managers.

Confidential,Dallas, Texas 1981-1988
Programmer/Analyst in Network Configuration (Feb. 1984-Mar. 1988)

• Performed software development/maintenance including analysis, design, coding, testing, and installing both batch and online applications in an MVS mainframe environment utilizing the following languages: COBOL (IMS DL/I), SAS, FOCUS
• COBOL tutor for the physically challenged at El Centro College.

Troubleshooter in Production Support (Jul. 1981-Jan. 1984)

• Provided continuous coverage to implement quick and competent repairs to production JCL.
• Detected and resolved unusual or complex system related problems.
• Provided supplemental COBOL programming for production support.

EDUCATION
BS: Management Information Systems.