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Programmer Analyst Resume

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Summary of Qualifications

  • More than ten years of Information Technology experience with expertise in coding complex COBOL programs for both Banking and Telecommunications applications. Extensive experience in systems analysis, design, maintenance, production support, and in utilizing different application development tools for programming in both VAX/VMS and IBM Mainframe host environments.
  • Worked as Systems Analyst Programmer and officer-in-charge of a bank's Electronic Banking Systems. Revises and modified existing COBOL programs and JCL. Conducted Systems-Integration and User-Acceptance tests. Carry out investigations and resolutions of incident reports from different bank branches nationwide. Provided continues 24x7 On-call production support to operations group to resolve problems encountered during project implementations and day-to-day bank operation.
  • Worked as Senior Programmer Analyst in a telecommunications company's Information Systems Department. Participated in the design and implementation of data processing systems and in the development of new application programs and menu procedures such as Ad-hoc queries and reports, Service Order processing, Data Manipulation and Evaluation, Computation of Charges, Customer Billing Statements, Screen Layouts & Data Entry Forms, and in the creation of Audit Trails and Reports. Proficiency in the creation of detailed program specifications, analysis, programming, testing and in the integration and implementation of completed billing systems and applications.

Technical Skills

COBOL, VAX COBOL, CICS-COBOL, VS COBOL II, Fujitsu COBOL, Accent-R, MVS XA/ESA, VSAM, JCL, TSO/ISPF, Fileaid, Easytrieve, Expediter, CEDF

VAX/VMS/OpenVMS, FMS (Form Management System), DATATRIEVE (Data Query & Report System), DCL (Digital Command Language), VAX-Debugger, Platinum InfoReports, CODA-OAS (Open Accounting System), FTX Operation on UNIX SVR4, SCO UNIX, BDS Application, Motif, X.25, TCP/IP, Flow II

IBM Mainframe, DEC VAX, DEC Alpha Server 2100, STRATUS-CONTINUUM, SUN-SOLARIS Work Station, Microsoft NT, Local Area Network, Personal Computer

Windows Vista™ Business/XP/ME/2000/'98, Microsoft Office Suite, Visual Basic 6.0, HTML

Professional Experience

Confidential, San Diego, California Jun 2008 - Jul 2009
Application Support/Administrator

  • Monitor and maintain the security and operation existing computer systems and facilities including Home Healthcare System, medical supply / reordering system, patient scheduling system, building maintenance and phone / IP System, and personnel daily time-record system.
  • Facilitate the creation and support of computer systems as needed to automate the management of contractors, employees, supplies, scheduling, and insurance claims.
  • Manage office staff and make personnel decision regarding maintenance of electronic systems and facilities.
  • Analyze and ensure compliance with regulatory requirements for a healthcare facility.
Confidential, Riverside, CA Nov 2007 - May 2008
Programmer Analyst
Confidential, Berwyn, Pennsylvania:
  • Developed Detailed Technical Design / specifications based on the approved Functional Design of the Contingent Annuity Main Cycle Processing Team developing a new system for a new variable annuity product of the client.
  • Developed COBOL / Accent-R (Process Module & Command Module) codes using Oracle SQL and DCL based on the approved Detailed Technical Design on a VAX OpenVMS host environment.
  • Prepared Unit Test Procedures and test data.
  • Performed Unit Testing and Integration Testing of coded modules.

Confidential, San Diego, California Mar 2005 - Oct 2007
Application Support

  • Developed different Home Health Forms, References and Manuals in both electronic and paper forms to be used by the company and its clinicians and office personnel in administering services to patients.
  • In-charge with installation, networking and maintenance of company's computer systems and software.
  • Developed company website, and created an electronic Daily Time Record keeping system for employees to Clock-In and Clock-Out daily and compute the total number of hours worked and compensation in a bi-weekly basis.
  • Utilizes Windows Vista™ / XP, Microsoft Office Suite such as MS Word and Excel, and different development tools and utilities including HTML, Adobe Illustrator & Photoshop and Quicken 2006 to accomplish given tasks.

Confidential, Riverside, CA Jan 2002 - Feb 2005
Programmer Analyst

  • Simplify and organize complex system of daily record keeping and ensure a quality computer system.
  • Analyze the specific system needs of the company, design and develop systems and software to meet those needs.
  • Perform system enhancements, development, bug fixing, complete detail design for internal use, code and test programs, and oversee system testing.
  • Upgrade system documentation and assures quality control for all programs and data changes to existing systems ensuring that all program changes followed the set standards.
  • Correct program errors arises by altering the program, maintaining the integrity of the databases in the systems along with all associated files, and verify the integrity of the network or system.
  • Conduct research to define problems and provide solutions.

Confidential, Los Angeles, California Jun 2000 - Jul 2001
Technical Support/Computer Technician

  • Provided technical support to both end-users and company clients answering telephone inquiries and resolving technical issues or any other system related problems.
  • Performed hardware and software tests and diagnostics, debug, setup, installation and reconfiguration of computer system and softwares according to users' needs and specifications.
  • Train end-users and clients in the use of installed system and softwares such as Local Area Network, Windows ME/2000/'98, Microsoft Office, Payroll and Sales Report generation.

Confidential, San Francisco, California Apr 1999 - Mar 2000
Programmer Analyst

  • Responsible for assisting clients with the development and maintenance of new and existing systems for their computer related applications.
  • Conduct investigations to gather data and information from users.
  • Carry out systems analysis, design and programming.
  • Develop new programs for additional requirements of the users and for newly developed systems and carry out project control in order to prioritize activities to accomplish programming for various projects.

Confidential, Sacramento, California:

  • Developed Detailed System Design of one-time conversion programs and synchronization processes needed to support conversion activities and to be used as basis for coding conversion programs based on the approved General System Design of the Accounts Receivable Collection System Conversion Team.
  • Developed COBOL codes and JCLs based on the approved Detailed System Design on an IBM Mainframe host environment.

Confidential, Pleasant Hill, California:

  • Participated in the design and development of the company's Overseas Branch Information Tracking System that would keep track of all information concerning each of Modis' individual foreign consultants such as: Work Assignments and Salary History, Consultant's skills and qualifications, Visa Status, Permanent Residency Application, Dependents' Visa Application, Employee Leaves and Problem Tracking utilizing Visual Basic 6.0, SQL 7.0, Windows '98 and Microsoft Office.

Confidential, Philippines Apr 1997 - Mar 1999
Administrative Officer - Systems Analyst/Programmer

  • Worked as a Project Manager / Administrative Officer-in-charge in systems analysis, maintenance and project coordination and supervision tasks such as: program revisions and modifications, systems-integration and user-acceptance tests, and project implementation on an IBM Mainframe, MVS XA/ESA host environment.
  • In-charge in coordinating with different vendors' technical consultants and with other banks' technical staff in conducting required bank-to-bank online systems tests prior to implementing completed projects or systems revisions and modifications.
  • Prepare weekly status report and tasks/project scheduling to management.
  • Prepare specifications and narrative descriptions of revised or modified programs in the system.
  • Responsible for the revisions and modifications of existing batch and online ATM Systems programs and JCLs to accommodate the interconnection between Far East Bank's and other group of banks' ATM Network.
  • Make the same revisions and modifications on the same sets of COBOL programs and JCLs to interconnect Far East Savings Bank's ATM Systems to Far East Bank's ATM consortiums.
  • Revise existing ATM Systems' JCL to handle the bank's NO-CICS-Shutdown on Sundays.
  • Participate in overseeing live online testing and mirroring of the entire bank's systems to upgrade to new Mainframe environment and bank headquarter.
  • Perform other Systems Analysis and Programming tasks and maintenance projects needed in order for the entire ATM Systems to comply with new systems requirements and standard.

Confidential, Philippines Jan 1990 - Mar 1997
Senior Programmer Analyst

  • Worked as Senior Programmer Analyst in-charged in the Design and Development of new programs such as Ad-hoc queries and reports, Service Order Processing, Data Manipulation, Computation of Charges, Customer Billing Statement, Screen Layouts, Data Entry Forms, Audit Trails and Menu Procedures based on users' and systems requirements and specifications and on company's established standard using COBOL, DCL, FMS (Form Management System), Debugger, and Datatrieve on DEC VAX/VMS host environment.
  • Conduct Systems Analysis and Design tasks interviewing users for information gathering and project study.
  • Thoroughly test and debug the operation of completed programs and menu procedures and it's linkage to the existing systems.
  • Conduct User-Acceptance and Systems-Integration tests and complete run-through of the operation of completed programs and menu procedures used in the systems.
  • Carry out the implementation of completed systems/programs as well as the preparation of system flow diagrams, narrative descriptions of programs, data files and menu procedures used in the system.
  • Continuously evaluate existing programs and menu procedures for their effectiveness and efficiency to meet business needs, and develops and recommends changes, updates, or enhancements as appropriate.
  • Conduct training of both user personnel and new programmers in the use of new system/programs, and developed and recommend methods and techniques necessary in their specific functions.
  • In-charge with data gathering and transmissions, coordinating with technical engineers from remote satellite stations, and in coordinating with foreign consultants to ensure successful data exchange.
  • Investigate and resolve problems encountered after gathering and/or uploading and downloading of billing data from remote exchanges or satellite stations.

Education / Certification

  • Bachelor of Science in Computer Engineering

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