PROFESSIONAL SUMMARY:

• Result oriented professional with 7.6 years of IT consulting experience in Insurance . 4.6 years of international experience including various roles in Project Management and Onsite/ Near - shore/ Offshore Delivery for various IT Projects, production support and data analytics. Record of consistently achieving projected targets, building dynamic teams, identifying high-yielding services and products during the career span.
• Confidential at maintaining the application to ensure availability of the system 24x7.
• Excellent client relationship management, communication, presentation and organization skills with an ability to perform under a team setup or under limited or no supervision.
• Strong skills in business analysis, business requirement analysis and process mapping.
• Experienced with full software development life-cycle, architecting scalable platforms, object-oriented programming, database design and agile methodologies.
• Excellent knowledge of how to use analytics to find conclusions based.
• Project Management.
• Excellent troubleshooting & analytical, problem solving techniques.
• Business Development.
• Goal Setting & Strategic Planning.
• Strong technical skills & hands on experience in Python, C++, Mainframes, DB2, Easytrieve, UNIX, SAS, and BTM framework concepts.
• Experience in Application Development and Object-Oriented Programming Analysis and Design (OOAD) using Python and C++.
• Experience in writing REST APIs in Python and C++ for large-scale applications.
• Proficient in using Technical tools - SQL, MS Excel, Office Suite, Eclipse, PyCharm , IntelliJ IDEA , Perfecto mobile, Princeton Softech’s Relational Tool (PST & OPTIM) for DB2, Table management facility (TMF) for flat files, Client Table Lookup (CTL) tableBASE™ for High Speed Lookup.
• Experienced in Python to manipulate data for data loading and extraction and worked with python libraries like Matplotlib, NumPy, SciPy and Pandas for data analysis and Strong SQL and DB2 programming skills.
• Experience in using Version Control Systems like GIT.
• Experience with Django , a high-level Python Web framework.
• Hands on experience in reporting & customer experience management tools - Splunk, Tableau, IBM Tealeaf.
• Experience in using Tableau Desktop and Tableau Server and created data visualizations.

PROFESSIONAL EXPERIENCE:

Senior Python Developer

Confidential, Plano, TX

Responsibilities:

• Developed and Support the New Auto Insurance Redesign - The Auto Insurance Redesign project basically aims to redesign entire existing framework in the Auto and to come up with a single Business Process across different channels (Dotcom, Mobile, and Member Service Representative (MSR)), so that the member will have the same experience across all the channels and also facilitate the member to continue the Quote Process in different channels.
• Responsible for developing, supporting, driving and managing Property & Casualty Maintenance team.
• Support a team in 3 geographies - USA, India & Mexico for delivery in the following areas - Auto, Property, Claims & CAS.
• Proficient in interacting with client Senior Management and Stakeholders to help prioritize Critical Problems, Workload Management, Resource Capacity Planning & Forecast for employees and third party.
• Analyze large datasets to provide strategic direction to the company.
• Scrutinize and track customer behavior to identify trends and unmet needs.
• Liaise with different groups within the internal organization to leverage various best practices and tailor solutions according to client needs.
• Meeting client managers & business and coming up with optimal solutions in the application with the reports & dashboards created using Splunk and IBM tealeaf.
• Emphasis on persistent system availability, technology process efficiencies, and transformative platforms to promote business adaptability and customer value.
• Led and Delivered projects for Employee ID Expansion that involved changing code for P&C Applications for Auto, Property and Claims systems.
• Led and Delivered multiple process and product changes resulting in cost reduction, persistent system availability, and business rule support.
• Lead for the Project in making P&C Applications available 24 X 7 by making database active/active in geographically separated data centers.
• Created Restful API’s to integrate and enhance functionalities of the application.
• Mentor existing teams to deliver exceptional results, focus on personal and company growth and provide timely career advancement opportunities.

Environment: Python, Django, C++, Q++, MasterCraft, Mainframe, COBOL, SAS, Easytrieve, Java, SOAP, REST, JSP, HTML, CSS, JavaScript, DB2, SQL, IMS DB, HSL, Table Management Facility (TMF), Business Task, Tableau Desktop, Tableau Server, GIT, Unix, Linux and Windows.

Senior C++ Developer

Confidential, San Antonio, TX

Responsibilities:

• Support the Auto Maintenance User project under the Property & Casualty unit. The P&C PAS program enable user to access and do any transactions on policy on internet, issue policy at end of its communication with customer service representative. The solution(s) must also provide a consistent, well-defined transactions (i.e. like issue of quote/policy, adjustment, renewal, issue policy packets/id cards) process. This project is essential for the successful running of the PAS application at the real time.
• Supported Project Delivery by effective people management and client management.
• Provide delivery support and ensure on-time and defect free execution of existing PAS application.
• Build processes around defect management, develop Risk Assessment Framework and design and deploy Business Continuity and disaster planning for smooth functioning of the operations.
• Identify automation opportunities among the existing application using the Risk Assessment Framework to optimize and reduce manual intervention, errors & effort.
• Identify MIPS savings opportunities among the existing application using MATUNER tool and SAS reports from transaction.
• Rewrite existing P&C Applications using C++, Python and Java.
• Worked on developing a new separate line of business for on-highway and off-road motor vehicles. With this project, the existing infrastructure is enhanced to handle the new line of business which would support new P & C products (Motorcycle, Motor home, snowmobile).
• Performed Exploratory Data Analysis and Data Visualizations using Python.
• Reporting & dashboard creation for customer requirement using Verint (for MSR flow) and IBM Tealeaf (for member flow).
• Led and Delivered multiple process and product changes resulting in cost reduction, persistent system availability, and business rule support.
• Led and Delivered project for CICS Storage Protection that prevents application program from overlay.
• Developed Weekly, Monthly or ad-hoc Reports and Executive Dashboards.
• Created multiple internal tools for test automation and product configuration.
• Led and Delivered Serena Conversion Project by Converting P&C applications to Syncsort; resulted in increased cost savings .

Environment: C++, Python, Q++, MasterCraft, Mainframe, COBOL, SAS, Easytrieve, Java, SOAP, Restful Web services, JSP, DB2, MySQL, Oracle, IMS DB, HSL, Table Management Facility (TMF), Git, Business Task, Unix, Linux and Windows.

Senior C++ Developer

Confidential

Responsibilities:

• Responsible for taking care of status meeting with onsite coordinators.
• Responsible for internal reviews of the deliverables delivered by the team members.
• Responsible for allocating defects from Splunk and tealeaf reports to the team members.
• Analyze large datasets to provide strategic direction to the company.
• Coordinate with testers during regression testing & work on the problems that are reported.
• Coordinate with team members to create impactful analyses and forward-thinking strategies.
• Developed a software that generates reports for top performing transaction, High CPU Usage, Transaction and Job Failures.
• Worked on Developing code to provide the ability in MSR and in Member to create a single click quote that uses data from third party (CLUE, MVR, choice point) to provide immediate bindable quote based on the current coverage limits and other assumptions.
• Worked on Developing code in P&C Application to write logs to Splunk Framework.
• Led and Delivered Optimized Class Path Algorithm in P&C Systems; resulted in increased cost savings.
• Developed program to generate various Reports in P&C Auto systems using Mainframe, SAS.
• Developed the application business logic and functional modules using C++. New DB2 tables were introduced and the SQL queries were written for data manipulation.
• Developed Db2 integration with java soap webservices.

Environment: C++, Q++, MasterCraft, Mainframe, COBOL, SAS, Easytrieve, Java, SOAP, JSP, DB2, MySQL, Oracle, IMS DB, HSL, Table Management Facility (TMF), Business Task, Unix, Linux and Windows.

Junior C++ Developer (Mainframe)

Confidential

Responsibilities:

• Identify the Change Requests and finalize the requirements.
• Analyzing the change requests and enhancements and involve in designing and coding of the application.
• Modified PAS application to renew policies and send Umbrella documents for the acceptable locations.
• Automatically adjust Umbrella policy in batch when adjustments done to the applicable underlying policies.
• Fix the defects involving various components of the system.
• Fix the data of the reported members using Easytrieve.
• Code review and walk through of the codes.
• Use of MVS JCL for starting the batch applications.
• Use of BTM (Business Task Manager) for managing the task flow for business process using externalized rules.
• Developed Code that enhances PAS Asynchronous MQ Event Processing.
• Build SQL queries for performing various CRUD operations like create, update, read and delete.
• Responsible for implementing externalized configurations using High Speed Look Up tables.
• Involved in Coding using C++, Q++, Java, SQL, UNIX, SAS, COBOL, Mainframe.

Environment: C++, Q++, MasterCraft, Mainframe, COBOL, SAS, Easytrieve, Java, JSP, DB2, SQL, Oracle, IMS DB, HSL, Table Management Facility (TMF), Business Task, Unix, Linux and Windows.