SUMMARY:

• 7 Years of progressive experience in Business Analysis, Design, Development, Maintenance, Production Support, Coding, Testing, Documentation, Quality Assurance and Implementation on IBM Mainframe platform using COBOL, JCL, DB2, SQL, VSAM, CICS, FTP, Documerge.
• Worked extensively on COBOL, DB2, JCL, VSAM & CICS.
• Worked on Property & Casualty insurance domain for big Insurance players such as Confidential and Confidential Insurance (North America).
• Good knowledge on Waterfall model, Agile methodology.
• Proficient in supporting mainframe production environments especially batch processing & job abends.
• Strong experience on co - ordination skills to lead onsite-offshore teams throughout all phases.
• Worked on entire Software Development Life Cycle (SDLC) right from Requirement Gathering, Converting Business requirements into technical specifications, Impact Analysis, Root cause Analysis for problems or incidents, high level & low level Estimation, Design High Level and Detail, Coding, Maintenance, and production support, Unit testing and Integration Testing.
• Extensively worked on PMS (Policy management system) and claims processing.
• Have an experience in Data mapping and process flow analysis.
• Basic understanding on Web Methods tool and integration of data from front end to back end via web services (XML).
• Very energetic, hardworking, highly self-motivated team player with strong problem solving skills.
• Proficient in directly working with end users and business stakeholders to define requirements and changes in the application.
• Basic understanding of Big data HDFS architecture.
• Basic understanding of UNIX commands.

TECHNICAL SKILLS:

Key Skills: COBOL, JCL, DB2, VSAM, IBM Utilities, SQL, CICS

Operating Systems: IBM Mainframe Z/OS, MVS, Windows 9x/2000/XP, MVS

COBOL, JCL, SQL, IMS: DB

Database: DB2

Tools: TSO, ISPF, Smartest, Endeavor, CCF, MCS, INFO, Panvalet, Revolve, FILEAID, XPEDITER, CA-7, ESP, Abendaid, SPUFI, JIRA, Service-Now, BMC Remedy, Quality Center, Documerge, Mobius, Document Direct.

Access Method: VSAM

MSWord, MSExcel, MS: Outlook, MS-PowerPoint, MS-Office, MS-Visio

Sorting technique: SYNCSORT, DFSSORT

PROFESSIONAL SUMMARY:

Confidential

Mainframe Sr. Developer

Responsibilities:

• Working with business and end users to proactively address any issues or incidents reported thru Service Now tool during the business hours, being primary point of contact.
• Manage the day-to-day availability of the application and making sure onlines are up and application is available for users on time.
• Preparing and presenting WSR (weekly status report), MSR (monthly status report), showcasing the team’s achievements & continuous improvements to Application Owner and Head of Technology.
• Identifying the realistically avoidable incidents and implementing permanent fixes in the system to reduce the ticket counts and showcase decline in ageing trend.
• Identifying repetitive business processes, sensing the pain areas to understand the possibility of automations and implementing them in the system thereby eliminating manual effort.
• Meet with business periodically to triage the pipelined enhancements, estimating the efforts and prioritizing with release manager.
• Providing 24X7 lights on support to the application being on-call and taking care of production support activities using ESP scheduler.
• Working with infrastructure teams regarding mainframe system upgrades and executing test scenarios post implementation.
• Working on application enhancements, preparing technical artifacts, resolving defects thru JIRA tool and making sure code changes are deployed with zero post production defects.
• Working with QA in identifying test scenarios and maintaining the test matrices.
• Troubleshooting batch & online modules using Xpediter debugging tool.
• Working on periodic rate changes & GTAM changes in the GAIN system in order to keep Confidential compliant across all insurance bureaus.
• Working with various vendors associated to the application and ensuring documentation repositories are duly maintained.
• Preparing TRP (Technical Recovery Plan), application Runbook and assisting in Disaster recovery activities for the GAIN application.
• Providing SME support for ongoing AD and major enhancement projects for GAIN policy admin system.

Confidential

Mainframe Developer

Responsibilities:

• Directly worked with business sponsors and stakeholders to outline requirements, analyze business needs and validated solutions with application owners.
• Prepared High level and Low Technical Design Doc as per Business design doc provided by Business system analyst.
• Assisted business analysts in drafting the current state and future state flows while outlining the requirements document.
• Review the tech specs and participate in the tech spec meeting.
• Perform Impact analysis of system to identifying code changes.
• Modifying Cobol-DB2 and Cobol-CICS modules
• Worked in data mapping so that XML and copybook structures are identical and XML data parses in the correct format in mainframe copybooks.
• Modified CICS screens to show the values of new fields once they integrate from Web methods in mainframe.
• Used various IBM utilities like DFSORT, IEBGENER, and IDCAMS to write various jobs depending on requirements.
• Maintenance of JCLs, PROCs, PARMs and Loads for application.
• Write complex queries using SPUFI to perform various operations on database.
• Create unit test plan and execute Unit Testing.
• Provide root cause analysis of defect and resolution of it in System testing phase.
• Used SMARTEST & XPEDITOR tools to debug both online and batch programs.
• Worked towards providing value add to customers in addition to Client satisfaction.
• Live movement of project into production with in-house version control tool CCF (Change Control Facility).
• Providing Fix in case of abends or defects.
• Post production warranty support.

Confidential

Mainframe Developer

Responsibilities:

• Participate in JAD Joint Application Design and discuss the project requirement in detail with the impacted stakeholders & product analysts.
• Worked closely with functional and technical project leads, subject Matter Experts SMEs and other business groups to identify, analyze Business requirements.
• Worked through all the project life cycle SDLC Software Development Life Cycle which is a Water fall methodology starting from high level design to system/integration testing.
• Prepared Technical Design Doc as per Business design doc provided by Business system analyst
• Review the tech specs and participate in the tech spec meeting.
• Perform Impact analysis of system
• Coding Cobol-DB2 modules.
• Create unit test plan and execute Unit Testing.
• Coordinating with Business analyst and project team member in System testing phase.
• Worked towards providing value add to customers in addition to Client satisfaction.
• Live movement of project into production using in house version control tool CCF (change Control Facility).
• Providing Fix in case of abends or defects.
• Post production warranty support.
• Providing On call support six days a week.

Confidential

Mainframe Developer

Responsibilities:

• Rich Experience in troubleshooting issues which are associated to IVANs vendor. IVANs helps Confidential in processing the daily policy activity specific data to agents/brokers and thus considered as critical process. IVANs also takes care of processing the Auto policies liability data to multiple state DMVs. Reviewed batch job data and handled data processing issues as part of production support activities since file processing to IVANs is considered as critical.
• Experience in working with Lexis Nexis vendor. LN helps Confidential in validating Driver’s personal and historical data. GAIN policy system calls Lexis Nexis database while adding or updating a new Driver on auto policies. Worked on production support issues and enhancements in GAIN system based on changes requested by the vendor. LN vendor also takes care of processing the Auto policies liability data to multiple state DMVs.
• Experience in working with Pitney Bowes vendor. PB helps Confidential in validating the insured and additional addresses on policies for all LOBs. Worked with the vendor support team & web methods team to fix the production issues pertaining to unsuccessful address validation scenarios.
• Good experience in working with NCCI (National Council on Compensation Insurance) bureau. GAIN system runs a daily process to generate data for Workers Compensation policies which eventually gets reported to NCCI bureau. Independently driven production support issues which required backend programming to generate valid data for reporting.
• Experience in working with HPE vendor. HPE helps Confidential in processing Lien holder related notifications to banks for Personal Lines Auto, Boat and Homeowner policies. Also worked with the vendor in updating the server specific details so that data processing executes without interruption.
• Experience in working with ISO (Verisk). ISO helps Confidential in maintaining the state specific rule manuals which are referred by the underwriters and processors while working on policies. Also worked with ISO support teams to fix back end programming for being compliant with ISO reporting associated to Commercial property policies.
• Exposure in working with Compuware and ASG vendors. Confidential development teams use various debugging tools to troubleshoot complex cobol and CICS modules. Experience in directly working with mainframe system programmers and Compuware support team to install Xpeditor tool in mainframe. Also worked with ASG support team to upgrade existing debugging tool Smartest which later got replaced by Xpeditor tool.
• Experience in working with AQS (Insurity) vendor. AQS is a front end portal which enables agents to create and process new business commercial lines policies which integrate thru web methods tool.

Confidential

Mainframe Developer

Responsibilities:

• Programmed and tested COBOL programs and JCL on the mainframe to support the modification of forms and decs.
• Directly worked with Business Analysts and determined necessary form changes for state mandated requirements for compliance.
• Resolved production support problems for personal & commercial lines policy decs in regards to problems with DOCUMERGE, forms, rulebases, PELIB.
• Modified COBOL VDRs, copybooks, and rulebases for GAIN property and casualty policy issuance system.
• Worked with product analysts and business to understand the dec print requirements and modifying RuleBase to maintain the ordering of banner, forms & dec pages.
• Troubleshooting documerge errors using variable data reformatter VRF files, reviewing the data generated by each merge set and fixing the programming or input to correctly print the documerge output on Gunther machines.

Confidential

Mainframe Developer

Responsibilities:

• Working on various incident tickets using BMC Remedy ticketing tool which also involved direct conversation with the business user in order to educate and explain the claims data.
• Working with various TPMS such as Gallagher, Sedgwick, Carl Warren, Holmes Murphy, IRM, Crawford, York, Corvel etc. on daily basis and making sure all the TPA files are validated and set to process in nightly batch cycle.
• Involved in preparing GamePlans & forecasting batch cycles runs for US holidays in order to highlight which set of schids need to be executed by CA7 scheduler.
• Monitoring Batch cycle execution and revising scheduling for various batch jobs in CA7 tool to eliminate the unexpected job wait scenarios.
• Developed technical specs for various enhancements and production fixes applied in the system.
• Followed the SDLC procedures and ensured all the required approvals are logged in respective release item.
• Worked on minor enhancements to allow claims to be processed or backed off, per business need.
• Provided Fix in case of defects using Quality Center (QC) tool or change control in system testing and UAT phase