SUMMARY:

I am an IT professional with over 20 years experience specializing in mainframe and midrange systems and over 10 years background as an IT supervisor and/or manager.

SKILL:

Midrange: iSeries (AS400), HP - 9000, AIX- RSC6000 - Mainframe: IBM z-series, Hitachi

Printers: OCE- IBM- XEROX- LEXMARK laser printers- MFP devices-ZEBRA-LEXMARK barcode printers-XEROX Plotters, Pitney Bowes inserter.

Tape systems: STK AND IBM LIBRARY SYSTEMS 3494 ATL-3500 ATL Tape Library DRIVES, IBM DS8, TS7740VTS.

Midrange: CL, iAccess, OPENVIEW, LINUX,,WILY, PATROL, JOBTRAC, WUG, SAP, REFLECTIONS, OPC, HP/UX, UNIX, SQL, AMS, OS/400, AIX, DB2,DBMON, Soft menu, 5250, ZEKE, EDI, JOBSCOPE, BRMS, ALDON CMS-LMi Jobscope, CMDB, TURNOVER, Client Access, iSeries Access, Report Manager, Compliance Monitor, Authority Broker, Robot SCHEDULE, NETWORK,ALERT, iDoctor, IBMi SQL, Navigator, V5.R3-R4, V6R1-V7R1 OS400 releasesM ainframe: MVS, TSO, ISPF, JCL, SDSF, JES, SSO, BMC products, VSE, CICS, VTAM, VSAM, COBOL, VM, IMS, SMS, TMON, RACF, REXX, DFSMS, DFDDS, DFHSM, TLMS, HMC, TCP/IP, FTP,, DB2, ORACLE, GENTRAN, OMEGAMON, RMFIII, ISPF, DFSORT, IBM utilities, IDCAMS, SYSVIEW, TMS.

Replication software: ITeraHA, POWERHA, MIMIX.

Schedulers: CA7, CONTROLM, Tivoli, ZEKE, ROBOT, ESP, MAESTRO.

OTHER: GHOST, INFOMAN, CRYSTAL REPORTS, REMEDY, SERVICE NOW, SHAREPOINT, HEAT, GWI, NBSPOOL, DAZEL, KRONOS, MICROSOFT OFFICE Tivoli, TSM, Netcool, VPN, NETBACKUP, VERITAS, VMBACKUP, SAP/R3/BW/HR, CLOVERLEAF, HP SERVICE CENTER, STROHLS, WINDOW SERVER, CHANGEMAN, ACTIVE DIRECTORY, SYMANTEC, AIRWATCH, TREND MICRO, SAS, PCI-SOX, HIPPA, ISO9000, ISO9001, NICE, GARANCY, PUTTY. ACTIVE DIRECTORY FEDERATION SERVICES (ADFS), SAML, WEB SINGLE SIGN-ON (SSO), OAUTH

Servers: COMPAQ-EMC-CISCO- SOLARIS-IBM BLADE, WINDOWS, IBM BLADE, DELL, BARRACUDA FIREWALL. WLB s Cisco, F5. Phone systems: AVAYA and CISCO

TECHNICAL EXPERIENCE:

Mainframe Production Scheduler

Confidential

Responsibilities:

• Production Control using Control M, JCL testing for the Fiscal Year End and Calendar Year End jobs.
• Interface with the programmers regarding job adends, Output control from testing and production systems to ensure timely delivery to customers.
• Automating Schedules setting up calendars ensuring pre-requisites are proper set.

IAM Security Analyst

Confidential

Responsibilities:

• Setting Access management across multiple platforms including Z/OS, IBMi, UNIX, Active Directory, SharePoint, DB2 access management / secondary auth ID creation, Maintained ORACLE model assignments and Schema definitions, updated and created SOP’s.
• Management of SARA queue - assignments and workflow to data custodians

System Monitoring Analyst

Confidential, St. Louis, MO

Responsibilities:

• Monitored multiple systems using various software packages including SPLUNK, first and second level support for issues that occur on Windows, UNIX, Mainframe and IBMi systems.
• Working with various teams both onshore and offshore, facilitated conference call and online chats to resolve pending issues, updated and created SOP’s related to monitoring systems and resolving issues.

Break/Fix Server Engineer

Confidential

Responsibilities:

• Imaged servers for deployment, installed software and hardware on servers related to commissioning and decommissioning of servers using iLO, DRAC, and KVM. Break/Fix of Windows, HP, Dell, IBM and IBMi servers.

iSeries Administrator

Confidential, St. Louis, MO

Responsibilities:

• Administration and monitoring of multiple LPAR IBM iSeries servers, performed IPL’s, Power on Restarts, updated PTF’s and CUME packages, performed backups and scheduling of jobs using Robot Scheduler.
• Monitored IBMi servers using Robot Network, created reports for distribution using Robot Reports, performed backups and adhoc jobs.
• Created and deleted users on both the iSeries and Windows directory.
• Allowed preferred access using authority broker, monitored breach attempts creating reports, system replication using POWERHA and MIMIX.

iSeries Administrator/Engineer

Confidential, St. Charles, MO

Responsibilities:

• Performed operating system upgrades, installation and configuration of various software packages, used FIX CENTRAL for CUME and PTF installation. PCA and RCA to repair issues that occurred, designed and implemented ROBOT scheduler and report migrated jobs from native IBMi Scheduler to ROBOT.
• Performed Adhoc restores, installed and administered backups from native to BRMS.
• Upgraded and maintained HMC, created IT project for OS and hardware upgraded from V6 to V7. Met and created excellent working relationships with vendors negotiating pricing of software and hardware.
• System replication using ITeraHA setting up role swap testing quarterly, prepared and met with external auditors to ensure ITAR, PCI, SOX regulations were being met.

DoCUMEentation Specialist

Confidential, St. Louis, MO

Responsibilities:

• Conduct quality checks on own work to ensure accuracy and required standards.
• Provided support to executives, modified procedures improving repair times by 6 hours.

Infrastructure Analyst

Confidential, St. Louis, MO

Responsibilities:

• Monitored and provided technical support to z/OS, UNIX, and Network system, installed hardware and software which included mainframe and network printers.
• Used REMEDY ticketing system to report and retrieve issues
• Performed scheduled IPL's, and POR's via HSM, Production and Disaster Recovery procedures.
• Production control of batch and test jobs, and ad-hoc of jobs per user, prepared tapes for offsite storage, copied datasets via SMF, deployed and repaired desktops and laptops

NOC Analyst - Z/SYS

Confidential, St. Louis, MO

Responsibilities:

• Monitored and provided technical support to mainframe/UNIX, alarm, refrigeration and Network systems.
• Resolve computer and/or user problems for clients in person, via desk side or remotely including password resets.
• Performed scheduled IPL's, and POR's via HSM copied datasets using SMF.
• Monitored and administered Windows servers, absolving required fixes, adding patches.
• Production control of batch and test jobs, and ad-hoc of jobs per user, using abend-aide to recover abended jobs.
• Maintained IBM ATL tape library using Tivoli prepared tapes for offsite storage.
• Worked on team to convert to Virtual Tape System, designed and created disaster recovery site and procedures.
• Ran CAT5/6 cables terminating and testing prior to usage, created and terminated users in Active Directory and ensured mainframe accounts had proper RACF settings.

Customer Care Representative

Confidential, St. Louis, MO

Responsibilities:

• Ensured customer satisfaction resolving issues that may have occurred during rental period offering resolutions.
• Used ticketing system to record all issues both resolved and unresolved, assisted other CCR's with system issues.
• Train and mentored call center team members

Systems Administrator

Confidential, St. Louis, MO

Responsibilities:

• Batch processing and production control, system and network administration, daily backups of the mainframe system using Tivoli.
• Responded to system and job abends changing UNIX scripts, updated and maintained Accounts payable/Receivable, and payroll processing.
• Setup users in AIX and Active directory ensuring proper folder access were granted, Using NetIQ established and maintained user and system security, created Excel spreadsheet to record and allowed lookup of abended jobs, resolution time, down time.
• Ran CAT5 cables terminating and testing prior to usage
• Break/Fix software and hardware issues, resolved PC issues both desk side and remotely
• Maintained IBM ATL tape library using Tivoli prepared tapes for offsite storage.

AS400/Mainframe System Administrator

Confidential, St. Louis, MO

Responsibilities:

• Batch processing and production control utilizing TWS, SAP, ZEKE, ROBOT, monitored OS/390 and AS400, network.
• Performed backups and IPL of AS400 and 390, system and network systems, active directory maintenance included creating and terminating profiles and password resets.
• Incident and change completed using HEAT, maintained IBM ATL tape library using Tivoli prepared tapes for offsite storage, managed DASD adjusting and performing maintenance when necessary.
• Copied datasets using SMF.
• Administered ERP using SAP, maintained security of files and users using SU24.
• Migrating data off the Z system to the I-series.

Manager Mainframe

Confidential, St. Louis, MO

Responsibilities:

• Primary point of contact for mainframe team between Confidential and Confidential .
• Trained, mentored and managed offshore and onshore teams from India on Z/OS administration including production control using ESP, Tivoli and SAP, Control M and Tivoli.
• Performed and monitored backups and IPL's of mainframe and midrange systems and reboot of networks.
• Maintaining work and schedules interviewed, hired, fired and created improvement programs for associates.
• Setup security protocols on the mainframe using RACF, monitored servers using various software packages.
• Used Remedy to record incidents and implemented changes using Changeman.