Report Design Resume

SUMMARY

25 years as a Technology Specialist and Manager who is people oriented.
me am very flexible and have a history of welcoming new challenges and learning quickly.
me have substantial experience in the Computer Operations field, as a Computer Operator, Confidential Services Manager, Applications Processing Manager, and Confidential Administrator.
A very dedicated, responsible professional who ensures schedules and services are completed on time.
Customer focused at all times.

PROFESSIONAL EXPERIENCE

Confidential

Report Design & Distribution Engineer

Responsibilities:

Ensure report management distribution system ( Confidential ) is administered properly.
Design and develop new forms as requested by customers utilizing Advanced Function Printing (AFP).
Build customer loyalty by delivering quality products and services.
Train State Employees to use the Document Direct application.

Lead Output Management Specialist

Confidential

Responsibilities:

Managed personnel operating a mainframe computer on a multiple shift basis, 24 - hours a day, 7 days a week; responsibility for managing a tape library, and Data Entry personnel.
Insuring dat necessary expendable supplies are on hand to insure operation of all equipment in the operations section.
Principle contact with system users to provide services, with vendors for repair, computer operators to provide instruction and assistance, and with other operations units to coordinate work.

Confidential

Services Manager

Responsibilities:

Planning, organizing and directing the activities of the Confidential Services Section, insuring adequate capacity for all shared use printing platforms operated by OIS.
Responsible for providing finishing services which include folding, stuffing, stamping, and mailing.
Responsible for data entry personnel. Supervise 10 Service Technicians.
Plans, organizes, monitors and evaluates the section’s resources and activities in order to fulfill established charters and contracts.
Initiates measures for improvement of personnel, equipment, supplies and materials.

Confiential

Computer Operator Supervisor II

Responsibilities:

Managed statewide 24/7 operation; monitored system and gave problems immediate attention to ensure system was available to courts and police and other state agencies.
Performed troubleshooting of computer and network systems.
Trained and supervised other operators.

Confidential

Computer Operator IV

Responsibilities:

Confidential

Computer Operator III II me

Responsibilities: