Delivery Lead Resume

PROFILE SUMMARY:

IT professional experienced in designing/developing mainframe system applications, leading mainframe application development, and managing client server applications.

SKILLS:

Systems: IBM mainframe, Unix/Linux client servers

SKILLS: Cobol, JCL, CICS, VSAM,Syncsort,TSO Easytrieve, PacBase, Pactables, SQL IBM Utilities, FileAid

PROFESSIONAL EXPERIENCE:

Confidential

Delivery Lead

Responsibilities:

Partnered with business to flesh out full project requirement details for IT projects for both enhancements to the Auto Club systems and developing new club systems
PCI coordinator for IT to ensure compliance with credit card regulatory organization
Established procedure to make application SOX compliant
Produced human capacity planning to distribute work force and establish a “follow the sun” methodology for the Confidential Motor Club team
Lead for migration of functionality and data from legacy mainframe application onto Unix/Linux client server application
Lead team that implemented price increase of retail product, increasing revenue by approximately $3,000,000
Consult with Payment Tech regarding temporary card payment methods to accommodate confidentiality of credit card while servicing customer

Confidential

Application Developer

Responsibilities:

Architected and implemented changes to fulfillment process resulting in reducing redundant fulfillment disbursement by 15%
Lead project to transition work from full time employees to offshore partners cutting cost by 75% and creating a 24X7 operational support environment
Lead project team in creating campaign information system. This new application established a single location for the business to create a new campaign including pricing, benefits, fulfillment which previously had been individual systems.

Confidential

Application Developer

Responsibilities:

Developed automation fulfillment kit request allowing business to electronically submit request providing sourcing ability to track direct marketing pieces, create better reporting and reduce set up time
Coordinated data onboarding of Amoco auto club into Confidential system

Confidential

System Manager

Responsibilities:

Developed Territory Administration System which allowed sales totals to automatically be rolled up from field office to territory to region to corporate offices.
This had previously been done manually and saved hundreds of hours of manual processing weekly and allowed corporate office to have sales numbers by next business morning eliminating a two day waiting period.
Provided tutoring services to first year students taking basic language classes as well as maintained student lab.

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