Associate - Mainframe Resume
SUMMARY:
To utilize my technical, innovative & Administration skills in the field of Information Technology and thus strive towards the betterment and growth of the Organization.
TECHNOLOGY PROFICIENCY:
Operating Systems: OS/MVS, z/OS, Windows - All Flavors, Novell, Linux, Unix
Security Software: Top Secret, RACF, ACF2, Pentasafe, Active Directory
Software & Tools: Vanguard, TSO / ISPF, SDSF, Remedy, Peregrine, CA - ETFA, MS Office Suite (Access, Word, Excel, Outlook)MS Project, Active Directory, Lotus Notes, MS Outlook, Tally (4 - 6), PageMaker
Programming skills: JCL, CICS, DB2, REXX, COBOL, SQL
Soft Skills/s: Lean Six Sigma Green Belt, Six Thinking Hats, ITIL Foundation, Excel Leadership program
EXPERIENCE:
Confidential
Associate - Mainframe
Responsibilities:
- Handle Projects related to New release Maintenance or LPAR build for various line of businesses
- Mentor and Assist the Operations Team Admins with Technical issues and Project execution.
- Assist in automation and drive process improvement activities
- Plan, Support and test various tools developed by the Engineering team before implementation
- Ensure that the Access Management Standard is maintained at all times
- Promote standardization and globalization among the various platform specific ID Admin teams across the firm
- Represent Mainframe Security team for any Root Cause Analysis calls for high priority incidents or escalation
- Performing quarterly CSA (Controlled Self Assessment) for mainframe Security Administration Process
- Perform reconciliation activities and audit support
- Handle and support projects related to Role Based Access Control (RBAC)
Subject Matter Expert / Team Lead - Mainframe Operations
Confidential
Responsibilities:
- Perform Access management activities on Mainframe and Midrange platforms
- Setting up encrypted d Confidential /file transfer facilities
- Facilitating Batch / Functional and other non-human account administration
- Drive automation and other projects related to ID Administrations tasks on RACF, ACF2 and TOP Secret
- Subject Matter Expert for L1 Mainframe Security team in Bangalore
- Facilitate Audit and activities
- Manage the team’s performance with respect to request processing and incident ticket handling
- Generate periodic reports to monitor the team’s performance and update the management
- Implement proven service improvement methodologies across various towers globally
- Handling tasks related to unused IDs and terminated users for all platforms (Wintel, Unix, Midrange & Mainframe)
- Driving automation activities to eliminated manual tasks.
- Perform ID Administration activities on Midrange platforms (Tandem, OVMS, iSeries)
Confidential
Team Member
Responsibilities:
- Performing Administrative task on AS400 and Mainframe systems (RACF, ACF2 and Top Secret)
- Handling Incident tickets via peregrine Service centre tool
- Handling periodic tasks on system IDs as per the audit requirements on various platforms
- Perform regular remediation activity on the orphan profiles found in the system
- Performing LAN and Lotus Notes ID administration tasks on Windows Active Directory and NAB respectively
- TPX administration tasks on Group and User levels
Confidential
Technical Support
Responsibilities:
- Handle service calls related to Hardware & Software Installation, Network setup, Mailing and Antivirus Solutions
- Provide Network solutions to customers which includes setup of computers and Network infrastructure so as to minimize the regular troubleshooting visits
- Provide Antivirus solutions to customers which includes Antivirus setup and regular up gradations
- Provide Backup solutions to customers which include supply of Backup software like Veritas
- Implement the correct and effective solution so as to reduce further issues