Senior Mainframe Recovery Engineer Resume

SUMMARY

Systems Engineer and operations professional with 30 years of experience in data center and disaster recovery z/OS operating systems.
Installing, configuring, testing and maintaining operating systems, application software and system management tools.
Proactively ensure the highest levels of systems and infrastructure availability.
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
With excellent communication and interpersonal skills acts as liaison with management, vendors, and other IT professionals.
Capable of prioritizing multiple assignments and deadlines.
Courageous and efficient in making difficult decisions with attention to detail.

PROFESSIONAL EXPERIENCE

Senior Mainframe Recovery Engineer

Confidential

Responsibilities:

Provided first level technical support during problem determination and resolution.
Interfaced directly with client to provide operational support during testing and/or disaster.
Reviewed test plan documents needed to implement the correct required system resources needed for system tests such as DS8800 disk and TS7700 tape environments.
Created and maintained written status reports during all testing activities.
Executed client’s z/OS operating system’s scripts during testing.
Infrastructure installations and configurations and maintenance for all mainframe hardware including SYSPLEX configurations using SMP/E and UNIX.
Develop IOCP/MVSCP of z/OS systems, modifications via HCD, as well as z/VM directory builds and modifications and NCP, FTP, TCPIP profiles and VTAM builds

Mainframe Shift Supervisor

Confidential

Responsibilities:

Responsible for all supervisory activities related to the ongoing functions of a high production volume, high CICS activity computer room.
Supported production abends and all automated operations software necessary to maintain a good workflow.
Ensured all personnel are trained and fully qualified to effectively support and meet all production commitments.
Conducted daily turnovers with management to discuss production status, outstanding problems, and special processing considerations.
Recommended solutions or changes to production workflow to eliminate repetitive problems and production delays.
Responsible for all subordinates performance review.
Operated and monitored large - scale computer systems, and their performances by means of all systems components and attributes.
Interacted effectively with all users and Technical Support staff relative to inquires concerning jobs, workflows, CICS problems and system software problems.
Created and maintained the Command Center procedure book.