Mainframe analyst and developer Resume

PROFILE:

Mainframe analyst and developer with 5 years &5 months of work experience.

TECHNICAL SKILLS:

Operating Systems: z/OS versions ZOS390RL (running on Z114 Mainframes), Windows.

Languages: COBOL II, COBOL/MVS, JCL, SQL.

Tools: ISPF, ChangeMan, FileAid, XPediter, SPUFI, Mercury Quality Center, CICS (familiar).

Databases: VSAM, DB2,IMS (familiar).

WORK EXPERIENCE:

Confidential

Mainframe analyst and developer

Responsibilities:

Production Support on - call person to support nightly production batch job cycle for several applications.
Resolve job failures in a time-critical fashion.
Provide permanent fixes to job failures and tracking of issues to be resolved on priority basis.
Maintenance of existing application systems to meet requirements of business.
Develop new programs or modify existing programs for different enhancements, new products etc.
Develop new programs or modify existing programs for different enhancements, new products etc.
The business operating model is equally complex and leads to duplication of efforts throughout the compensation processes.
Calculation errors result in incorrect and sometimes late payments to the Agencies creating a frustrating customer experience.
Quality of reporting is poor and is mostly managed using “one off” solutions to deliver results.
Current limitations will impede Guardian’s ability to support and grow the business across product lines and distribution channels over the next 3-5 years.
Within approximately 4 years Guardian will no longer be able to add new agencies, producers, contracts to the systems.
Keeping pace with regulatory requirements and compliance is becoming increasingly difficult due to system limitations.