SUMMARY:

Highly motivated information systems analyst with extensive experience performing complex data analyses, and developing and presenting recommendations for process improvement and system implementation. Well - versed in conducting various coding tasks for enhancing data extraction, processing, and reporting abilities. Proficient in writing detailed technical and analytical reports, while working independently or as part of a team. Possess comprehensive knowledge of healthcare measurement methodologies, along with a wide range of mainframe database and delivery systems. Demonstrate excellent project management skills in orchestrating the development of project objectives, task analysis, and work plans.

EXPERTISE AREA:

• Systems Analysis
• Unit Testing
• Process Improvement
• Data Conversion Processing
• Requirements Gathering
• Utilization Measurement
• Technical Support
• Problem Resolution
• Mainframe Programming
• Team Leadership
• Systems Integration
• Regulatory Compliance

TECHNICAL PROFICIENCIES:

COBOL | PL1 | Primavera | JCL | IMS | Z/OS - IBM Mainframe | SQL | IMS | ISPF | Debugger | BLDISS Revision Management System (RMS) | WebSphere Transformation Extender (WTX) | ICD9/ICD10/UB04/HIPAA TSO | X12 EDI Standards | SharePoint | DB2 | HP Service Manager | Endeavor | BMC Remedy | Xpediter Mainframe Express (MFE) | SPUFI | CICS | MS SQL Server Management Studio | TELON | PanApt

CAREER EXPERIENCE:

Confidential, Springfield, IL

IT Analyst / Information Systems Analyst - IBM Mainframe/COBOL

Responsibilities:

• Deliver key contributions to the rollout and in corporation of healthcare management software systems by performing various activities related to coding, unit testing, implementation, and post-implementation support for multiple solutions utilized by the Division of Medical Programs and Bureau of Technical Support.
• Perform the duties of Lead Analyst for the Hospital Front End Unit.
• Demonstrated profound subject matter expertise in addressing concerns and issues involving Medicaid Institutional Claims Adjudication processing.
• Played an essential role in the full execution of all priorities for Project Initialization Requests and Problem Resolution Requests, while maintaining adherence to HIPAA, state, and Federal Medicaid regulations.
• Credited for the successful completion of more than 40 large-scale projects in 2019 including modifications for addressing state and federal regulatory and legislative changes.

Confidential, Springfield, IL

IT Analyst / Mainframe Developer

Responsibilities:

• Orchestrated coding processes in COBOL, JCL, and SQL on IBM Mainframe for several programs employed by the Healthcare and Family Services of the Confidential .
• Led the completion of over 25 projects, including requests for correcting problems encountered with Medicaid claims adjudication.

Confidential, Morton, IL

IT Analyst / Mainframe Programmer

Responsibilities:

• Provided support to the development and maintenance of large-scale mainframe infrastructures by conducting mainframe performance monitoring/tuning and optimization/capacity planning.
• Recognized for consistent efficiency in performing timely and effective pager support to COBOL and CICS programs during nighttime and weekends.
• Completed an extensive training program in Confidential Facility Logistics Services.

Confidential, Bloomington & Normal, IL

Auto CRI - Systems Analyst - IBM Mainframe

Responsibilities:

• Conducted monitoring and coordination of support activities and maintenance operations related to the enhancement and optimization of systems and service performance.
• Analyzed and documented events, incidents, and requests according to agreed procedures and service levels.
• Improved mainframe performance by incorporating various Rating Simplification Process Enhancements such as program design, integration within a variety of test environments, continuous delivery of service to all new models, and coding in Cobol, PL1, SQL, and JCL.
• Led the in corporation and maintenance of new models, along with substantial modifications to current models in accordance with changes in legislature.
• Expedited the migration of crucial data from mainframe to PC FTP.

Confidential

Technical Analyst

Responsibilities:

• Facilitated the installation of various enterprise-class software solutions including an in-house mail system that yielded monthly savings of more than $10,000.
• Provided operations support to FICO Debt Manager 6.3 on a daily basis, while performing maintenance processes for FICO Debt Manager system.
• Led cross-functional efforts in the design, coding, validation, and deployment of all data conversion processing capabilities.
• Organized engagements for gathering and discussing crucial data and insights.
• Enabled full compliance of new applications with standard policies and regulations.

Confidential

Systems Analyst - IBM Mainframe/COBOL

Responsibilities:

• Directed multiple projects related to the development and launching of Confidential, while serving as point of contact to third-party vendors.
• Provided technical support services to FTP processing, and conducted training courses on PCI compliance.
• Designated as lead developer and primary liaison for all matters involving Enterprise PL1 compiler conversion.
• Slashed processing time from 40 minutes to just under 2 minutes by rewriting several COBOL programs.
• Completed multiple data conversion processing tasks in COBOL and PL1.
• Elevated the skill set of junior programmers by training them in interfacing with DB2 databases via SQL, along with programming methodologies and best practices, such as COBOL, PL1 and JCL, VSAM, and flat files.