SUMMARY:

To associate with an organization that progresses dynamically and provides me an opportunity to update my knowledge and enhance my skills in new technologies, and be part of a team that excels in work towards the growth of the organization and gives me personal and professional satisfaction thereof.

TECHNICAL SKILLS:

Mainframe System Operations Proficiency: Z/OS, IPL, JES2, VSAM, TSO, SDSF, ISPF, JCL, CICS, DB2, IMS, IDMS, VTAM, GDG, DFHSM, MQ, Z/VSE, MIM, MIA, RACF, Spool, SLA/SLO, Job

Mainframe Console Monitoring Tools: AF Remote, IOC, NETVIEW, HMC, TS7700 Virtualization Engine, Focal point, VSE Consoles, Tape Consoles, Netcool.

Mainframe Batch Monitoring Tools: CA7, OPC

Mainframe Automation: OPSMVS, AUTOSYS, AFOPER, CSM, RCF, MAINVIEW

Ticketing Tools: Service Center, Service Now, AMP Remedy and BMC Remedy, Infra.

Other Tools: WebEx, Same Time, LYNC, Office Communicator, GNM, ACSONLINE, QMX, Share Point, One View, Dispatch, Slack, Confidential Box.

Mainframe Programing Skills: Application JCL, COBOL, DB2, CICS, Mainframe Hardware, File - Aid, Dispatch, A bend-Aid, XPEDITOR, QMF/SPUFI, QMF, SQL.AS/400 CL, RPG

PROFESSIONAL EXPERIENCE:

Confidential

SME in Mainframe Batch and Console Ops.

Responsibilities:

• I am responsible to manage a team of 28 people
• Maintain the respective SOP’s, Attending client calls, Major Incidents, Problem calls, Yearly & Monthly activities, Proactive batch management, IPL’s, Disaster Recovery, Time change activities, Console Operations duties, Monitoring and Managing CICS transactions, monitoring DB2 subsystems
• Monitoring and managing Batch job processing and correcting job failures as a standard L1, working on chronic job failures and other issues
• Managing automation process on the account activities, Managing the whole OPC ( TWS ) activities
• Managing Weekend RTC activities, Maintaining DBA weekend batch processing
• Managing Scheduling activities in OPC(TWS)
• Managing the NDM Job processing and NDM Queues
• Managing CICS ATP & BSFM records

Confidential

Information Management Specialist & Shift Lead.

Responsibilities:

• I was responsible to handle the entire shift and ensure to have zero escalation and showcased the quality of work to client, Attending client calls
• Major Incidents, Yearly & Monthly activities, Proactive batch management, IPL’s, Disaster Recovery, Time change activities, Console Operations duties
• Monitoring and Managing CICS transactions, monitoring DB2 subsystems
• Monitoring and managing Batch job processing and correcting job failures as a standard L1, working on chronic job failures and other issues, managing CICS transaction ON/OFF process as per business requirements
• Managing IMS files.

Confidential

Mainframe Operations Professional

Responsibilities:

• I was responsible to perform all activities with full knowledge and understanding.
• Participating Major Incidents
• Participating Yearly & Monthly activities, Proactive batch management, IPL’s, Participating Disaster Recovery, Participating Time change activities, Console Operations duties, Monitoring DB2 subsystems
• Monitoring and managing Batch job processing and correcting job failures as a standard L1, Working on CA7 Batch processing
• Managing Job Abends via CA7, JCL corrections.

Confidential

Jr. DB2 UDB System Administrator

Responsibilities:

• Console Monitoring (Production, Test, Sandbox, Network) With 24*7 Support.
• WTOR, WTO, Pending Units, SMF Dumps, Dump Data Sets, Buffer Shortage, JES2 TGS Shortage, JES2 other Resources Shortage, Console connectivity, Online Errors, IMS/CICS Transaction and Program A bends, LOGREC, MIM Locks.
• Changing Service Class, Taking Dumps, Initiators, JES2 Queues, LLA Refresh, Canceling Normal/IMS Jobs, LLA Update, DLF Modify,
• Working with subsystems/Online like CICS, DB2, IMS, IDMS, MQ, DFHSM, MIM.
• Make Sure on UP and DOWN Times of Online.
• Call Outs on Regions UP/DOWN Time Discrepancies.
• Connectivity Checks Between Online.
• Bring UP / DOWN Online with Start Types.
• Incident, Request, Change, Problem, Task Tickets.
• Regular Check Offs / Health Checks
• Checks List for Specific automated activities.
• Performing Check List on CICS Transactions & MQ Depths.
• Online Back Ups, UPDX LOAD, ONOF Procedures.
• Standard Operations Procedures
• Follow the Escalation process based on priority of the Issue.
• Following Documented procedure to resolve Issues.
• Make Sure to keep ID’s In Active Status always.
• TIME Change, DR, Hardware Changes like CPU Upgrade, Control Units change, Ficon Cable Upgrade/Maintenance.
• Handling TCU and DASD Serious Alerts based Ref Codes.
• Service Calls with Confidential and EMC2.
• Tape Swap Reply Messages, Mount Messages.
• DASD Reply Device Name or Cancel Messages.
• Monitoring Library Degraded Alerts.
• Varying Drives Online/Offline Based on request.
• Taking care of BOXED Drives.
• Performing IPL’s on regular Basis on Changes / Request for test System.
• Handling HMC to do Functions like reset clear, Load, POR, and IML.
• Supporting Scheduled Changes with Desired Commands.
• Accepting and Closing Tasks / Changes assigned to Queues.
• Documenting the Procedures Up to Date.
• Performing Quality audit reports.
• Automating the Procedures
• Net view Monitoring and Handling.
• High Severity Tickets
• Monitoring Batch cycle.
• Canceling Jobs.
• Running the Batch Schedule
• Performing required batch preprocessing activities
• Performing required manual interventions
• Restart / Rerun the Jobs as required
• Performing Special run request (On Demand)
• Analysis the late jobs
• Handling Production job contention scenarios.
• Handling Abends (JCL Abends).
• Resolving the Production Job Abends according to its prerequisites with the help