SUMMARY:

Twenty years of mainframe system engineering and operations patching/maintenance across complex multi - platform LPAR environments. Experience includes IMS on z/OS physical and logical database maintenance, database initialization, change accum, forward recovery, secondary index rebuilding, pointer checker analysis, space utilization monitoring and troubleshooting. Experienced managerial leader, streamlined process improvement, led root cause analysis, project planning, and system compliance/fiscal targets while maintaining client expectations. Obligations consist of ensuring software distributions/reporting expectations are met. Coordinated/oversaw the proficiency for large complex infrastructures spanning across various distribution points for private and public enterprises with thousands of endpoints.

KEY SKILLS:

IMS v15 PSBLIB, DBDLIB, and ACBLIB gens, DBRC/RECON s

HALDB, HDAM, HIDAM, Fastpath, OSAM and VSAM

Endeavor migrations, JCL maintenance

Disaster Recovery Exercises zOS/390, MVS/ES, VM/ESA platforms, TSO/ISPF/SDSF

Confidential Mainframe operations, Mainframe Confidential utilities, BMC utilities

ABEND resolution/SAR/Fileaid/JCL and JECL maintenance

CA7/CA11, ZEKE and ESP calendar and scheduling maintenance

Vanguard Identity Manager/RACF Roles

Root Cause Analysis/Process Improvement

IT Management teams AGLIE, ITIL

EXPERIENCE:

IMS v15 Mainframe Database Administrator

Confidential

Responsibilities:

• Responsibilities include monitoring performance and tuning of databases.
• Perform database backups, restores, image copies, reorgs, monitor growth and adjust database/table spaces as needed, indexing and re-indexing.
• Provide support to application teams as needed to keep online databases processing Confidential maximum performance levels.
• Perform database software releases including DBDLIB, PSBLIB, and ACBLIB gens. Monitor space utilization to ensure databases do not exceed predetermined sizes.

Manager - Mobility & Workplace Platform/Software

Confidential

Responsibilities:

• Managed 25 technical experienced System Center Configuration Manager (SCCM) and Confidential Endpoint Manager (BigFix) professionals.
• Ensured software distributions and maintained highly complex infrastructures spanning across multiple distribution points for several large private and public enterprises with thousands of endpoints.
• Managed daily schedules and operations to ensure deadlines and monthly SLA’s were met.
• Evaluated and conducted employee performances based on company objectives.
• Scheduled regular team meetings and one on one’s to discuss about business updates, issues and recommendations.
• Determined staffing requirements and ensure that office positions are filled promptly.
• Managed administrative, logistical, human resources, and accounting services to support company operations.
• Addressed customer inquiries promptly and professionally and ensure customer satisfaction.

Team Lead

Confidential

Responsibilities:

• Interacted with 25 TSM administrators to meet daily customer expectations Ensured team focused on missed/failed backups to meet a 95% SLA audit compliance for a client. Backup success rate achieved 97%.
• Provided 24x7 availability for severity 1 & 2 client escalations and supported daily steady state and project workflows.
• Created new time off request process to ensure client resources would be available to meet customer expectations, this new process was implemented throughout the Confidential delivery center
• Supported daily steady state and project workflow

Systems Engineer MVS Mainframe Support

Confidential

Responsibilities:

• Interface with various developers, project managers, and project test leads, 15 to 20 projects engaged simultaneously
• Migration of Programs/Code, JCL, PROC’s from Production LPAR’s to testing LPAR’s for integration testing via Endeavor
• SPOC for IMS/DB2 database refreshes or database manipulations for all testing/project environments
• Creation of TSO ID’s, GDG’s, & Provided ESP scheduling maintenance
• Provide technical resolutions of outages and other issues current projects may be experiencing

IMS Mainframe Database Administrator

Confidential

Responsibilities:

• Supported and maintained 2,315 IMS production mainframe databases across 4 LPARs. Provided backup for an additional 1,845 IMS production databases across a large z/OS 390 platform
• Installed several database software releases including DBDLIB, PSBLIB, and ACBLIB gens maintaining a zero percent procedural outage rating and achieving a team 99.7% system availability rating.
• Converted over 600 image copy and reorg database jobs, procedures, and control cards from BMC utilities to conform to Confidential /utilities/standards.
• Responsibilities included monitoring performance and tuning of databases.

System Analyst

Confidential

Responsibilities:

• Installed calendars and schedules, enhanced existing batch cycles to process more efficiently.

IT Specialist Supervisor

Confidential

Responsibilities:

• Single point of contact monitored over 20,000 billing BMP and DL/I batch jobs over multiple states and platforms providing 24x7 technical support for the frontline personnel.
• Reduced frontline monitoring interventions by 40% as the Optimization Lead interfacing with the team leads.