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Senior Programmer/analyst - Applications Developer Resume

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SUMMARY:

  • 15 year track record developing applications across diverse platforms.
  • Partnered effectively with IT management and business end - users.
  • Selected for high-profile international Beta assignment as end-user trainer, based on strong communication and technical skills
  • Lead developer on Sales Force Automation (SFA) and Customer Service (CS) systems impacting 12,000-plus end-users world-wide.
  • Delivered several major system conversions and upgrades with budgets in the millions.
  • Consistently received “superior” rating in performance reviews.
  • Reputation for ensuring proper documentation; formally recognized for this quality.

MAINFRAME TESTING PROFICIENCIES:

Quality Assurance (QA)Alpha

User Acceptance (UAT)

Beta

Regression

Integration

Functional

Unit

Performance

System

TECHNICAL SKILLS:

Mainframe: COBOL, JCL, TSO/ISPF, VSAM, SQL, Easytrieve

Database: DB2, MS Access, Oracle/Siebel (front-end)

Other: HP LoadRunner, Siebel IFB/EIM, Microsoft Office Suite of Products

EXPERIENCE:

Confidential

Senior Programmer/Analyst - Applications Developer

Responsibilities:

  • Authored dozens of programs in COBOL/DB2 and Easytrieve for production batch purposes.
  • JCL creation and implementation for all phases of mainframe testing (i.e. QA, UAT, Functional, Regression, etc.).
  • Expert in JCL and applicable utilities (i.e. SYNCSORT, IEBGENER, IDCAMS, BMCLOAD, BMCUNLD, PKZIP, etc.).
  • UAT defect coordination and publishing of Build Notes.
  • Performance test execution of scripts via HP LoadRunner and monitoring of results by the use of Omegamon.
  • Coordinated Alpha test runs with applicable interface groups and supplied them with detailed result information.
  • Selected for two-week international on-site technical role in support of the Beta release of critical Customer Service application.
  • Creation and turnover to production of Source code, JCL, Procs, etc. required in the establishment of the production job flow.
  • Successfully implemented system conversion from outdated legacy system to new DataWarehouse system.
  • Creation and implementation of Generation Data Group (GDG) files used for historical purposes and to aid in managing inquiries from business end users.
  • Enabled an SFA project upgrade spec’d at 12 programmers/12 months, which was completed with 6 programmers in 6 months.
  • Delivered dozens of design documents (i.e. functional and detailed), which received strong positive feedback from management.
  • Front end developer of critical Customer Service application utilized by twelve thousand users world-wide.
  • Subject Matter Expert (SME) for a number of systems and processes, including the SFA lead qualification system.
  • Conducted front and back end development of critical SFA application involving eight thousand users world-wide.
  • Developed and implemented automated sales alignment tool.

Confidential, Warren, NJ

Senior Programmer/Analyst - Applications Developer

Responsibilities:

  • Updated critical Billing system COBOL/DB2 programs based on new business requirements.
  • Created imperative JCL processes related to new Billing business initiative.

Confidential

Census Field Supervisor

Responsibilities:

  • Managed a team of 15 Field Enumerators in the day to day operations of the decennial Census.

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