SUMMARY

• More than 13 years of IT experience as a subject matter expert, project leader and senior developer in insurance, retail, and healthcare domains
• Responsible for project delivery while managing scope, schedule, quality, communication, team development, and client relationships
• Led and managed teams of five to 20 resources with excellent communication, interpersonal, problem - solving, and analytical skills
• Highly knowledgeable of healthcare, HIPAA, EDI, WGS, ITS, NASCO, FACETS, claims processing, SDLC, Agile, Lean IT, Project Management Life cycle and WellPoint, and BCBS Association processes
• Experienced in architecture, design, development, testing, performance tuning, implementation, and support of enterprise batch, online & Data Warehouse applications using technologies such as COBOL, PL/1, JCL, DB2, VSAM, IMS DB/DC, CICS, MQ, XML, DB2 stored procedures, REXX, SAS, SPUFI, QMF, File-AID, File Manager, DBvisualizer, Toad, Mysql Server, ChangeMan, Endevor, Control-M, Jobtrac, Abend-AID, Fault Analyzer, Xpeditor, Debug Tool, Freeze Frame, Pro/JCL, Easy Edit, MFT, NDM, Dispatch, ClearQuest, HP Service Center, and Tivoli Service Request Manager as primary skills, and SAS, Ab Initio, Informatica, Oracle, Vertica, SQL Server, Teradata and UNIX as secondary skills
• Involved in elicitation, drafting of application design documents, unit test plans and coding, testing, reviewing, and implementation of multiple projects by directly interacting with all stakeholders
• Coordinated software implementation by preparing implementation, back out, test plans, obtaining approvals, performing pre and post implementation check outs, and resolving issues
• Experienced in writing and analyzing batch programs for operational data processing and report generation, online programs for real-time processing, user interface, and stored procedures to extract
• Extracted, transformed mainframe data and load into data warehouse databases, supporting batch cycle, backup and restore, load, and unload of DB2 tables
• Review business processes and application code and make recommendations to improve overall efficiency and reduce processing cost.
• Expertise developing Data collection procedures and tools to measure system performance of Z/OS, CICS, DB2, VTAM and other distributed computing environments for calculating response time and throughput.
• Interpret Freeze Frame program analyzer reports and develop alternative techniques to reduce processing costs and improve service.
• Collaborated with architects, developers, Infrastructure, Operations, and other teams to ensure reliability, availability, and serviceability (RAS) qualities of services built into existing and new applications to meet or exceed service level agreements (SLA).
• Identified architectural shortcomings compromising standards of reliability, security, and cost-effectiveness of scalable high-availability IT solutions.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Sr. Mainframe Programmer (Subject Matter Expert)

Responsibilities:

• Participate in every half yearly release of all Inter-Plan application software.
• Design, Development & testing of all Inter-plan web, mainframe and BI/Data Warehouse based applications.
• Participate in walk-through of functional, technical specifications and test plans.
• Development and deliver quality Inter-plan applications as per BCBSA standards and guidelines.
• Track the issues and discrepancies in Inter-plan application development and ensure timely resolution.
• Participate in the weekly project status meetings and report the status to the Project Management team.
• Prepare the release documents, coordinate with the business, engineering and QA team to get approvals, perform the prerelease check out process for Inter-plan application release, resolve the incidents and deliver the application as per the release plan.
• Coordinate with Business, Engineering and QA teams in application development.
• Plan and implement the Defect prevention activities.
• Develop the knowledge base with in the project for a quick reference.
• Schedule, prioritize and resolve the Servicenow Incidents with a quick turnaround time.
• Coordinate with Customers, Business and Engineering team in Incident resolution.
• Track and report Incident resolution and resolve on committed dates and by abiding SLA timelines.
• Review business processes and application code and make recommendations to improve overall efficiency and reduce processing cost.
• Developed Data collection procedures and tools to measure system performance of Z/OS, CICS, DB2, VTAM and other distributed computing environments for calculating response time and throughput.
• Collaborated with architects, developers, Infrastructure, Operations, and other teams to ensure reliability, availability, and serviceability (RAS) qualities of services built into existing and new applications to meet or exceed service level agreements (SLA).

Confidential, Columbus, OH

Project Leader/Resource Manager

Responsibilities:

• Coordinated with client/users for requirements gathering and issue resolution
• Scheduled, prioritized, and distributed the workload among team members
• Tracked and reported project metrics and measurements based on the SLA and delivered on committed dates
• Conducted the weekly project status meetings and published the project status report to the client, PMO
• Planned and monitored the defect prevention activities
• Tracked the issues and discrepancies through the service center and ensured resolution
• Developed the knowledge base within the project for a quick reference
• Performed the walkthrough on low-level design, unit test plans, and implementation plans at various stages of the project
• Delivered the quality products per the implementation plans and met deadlines
• Responsible for the design, coding, testing, and implementation plans using COBOL
• Provided production support with a quick turnaround time
• Implemented BCBSA software that included ITS, IPDS, and IPOR

Environment: IBM Z10, Z/OS COBOL, DB2, CICS, IMS DB/DC, JCL, SAS, SQL Server, TSO/ISPF, SQL, VSAM, SPUFI, Endevor, XML, MQ-Series, Jobtrac, NDM, IBM Debug Tool, File Manager, Fault Analyzer, MS Word, Excel, Visio, Service Center, Tivoli Service Request Manager, ClearQuest

Confidential, CA

Project Leader/Resource Manager

Responsibilities:

• Prepared the implementation, back out and test plans
• Coordinated with the client to obtain approvals
• Performed the pre and post implementation check out process for the implementation of each release
• Resolved issues and delivered the application per the ITS release plan
• Conducted the weekly project status meetings and published the project status report to the client, PMO
• Planned and monitored the defect prevention activities
• Tracked the issues and discrepancies through the service center and ensured resolution
• Interacted with the client to obtain approvals for the design, coding, testing, and implementation plans
• Provided production support with a quick turnaround time
• Implemented BCBSA software such as ITS, IPDS, and IPOR

Environment: IBM Z10, Z/OS COBOL, DB2, CICS, IMS DB/DC, JCL, SAS, SQL Server, TSO/ISPF, SQL, VSAM, SPUFI, Endevor, XML, MQ-Series, Jobtrac, NDM, IBM Debug Tool, File Manager, Fault Analyzer, MS Project, MS Word, Excel, Visio, Service Center, ClearQuest

Confidential

Project Leader/Resource Manager

Responsibilities:

• Planned, executed, monitored, and controlled project scope, schedule, cost, quality, risk, configuration, communication, resource, and client relationship
• Coordinated with client/users for requirements gathering/issue resolution
• Scheduled, prioritized, and distributed the work to the onsite and offshore teams
• Tracked and reported project metrics, measurements based on the SLA, and delivered on committed dates
• Served as the release coordinator, prepared the implementation, back out, and test plans
• Coordinated with the client to obtain approvals and performed the pre and post implementation check out process for the implementation of each bi-monthly release
• Resolved the issues and delivered the application per the EDI release plan
• Conducted the weekly project status meetings and published the weekly project status report to the client, PMO
• Interacted with the onsite team to obtain approvals for design, coding, testing, and implementation plans
• Provided production support with a quick turnaround time

Environment: IBM Z10, Z/OS, COBOL, DB2, IMS DB/DC, JCL, SAS, TSO/ISPF, SQL, VSAM, SPUFI, ChangeMan, Control-M, NDM, IBM Debug Tool, File Manager, Fault Analyzer, MS Project, MS Word, Excel, Visio, Service Center, ClearQuest

Confidential

Project Leader

Responsibilities:

• Responsible for project planning, execution, monitoring, and controlling risk management, defect prevention, configuration management, quality management, and resource management
• Coordinated with the onsite team for requirements gathering/issue resolution
• Scheduled, prioritized, and distributed the work to the offshore team
• Tracked and reported project metrics, measurements based on the SLA, and delivered on committed dates
• Interacted with the client to obtain approvals of the design, coding, and implementation
• Resolved the issues and delivered the application per the ITS monthly release plan

Environment: IBM Z10, Z/OS COBOL, DB2, IMS DB/DC, JCL, SAS, SQL Server, TSO/ISPF, SQL, VSAM, SPUFI, ChangeMan, Control-M, NDM, IBM Debug Tool, File Manager, Fault Analyzer, MS Project, MS Word, Excel, Visio, Service Center, ClearQuest

Confidential

Sr. Mainframe Developer

Responsibilities:

• Defined and managed KA/KT plan after the initial transition period
• Reviewed the code and unit test results provided by the team members
• Maintained the CMM quality documents
• Prepared the issue log and published to the client and onsite team
• Tracked the issues and assisted the team with resolutions
• Provided the status updates to the offshore project lead on a daily basis

Environment: IBM Z10, Z/OS COBOL, DB2, IMS DB/DC, JCL, SAS, SQL Server, TSO/ISPF, SQL, VSAM, SPUFI, ChangeMan, Control-M, NDM, IBM Debug Tool, File Manager, Fault Analyzer, MS Project, MS Word, Excel, Visio, Service Center, ClearQuest

Confidential

Sr. Mainframe Developer

Responsibilities:

• Designed the new DB2 tables structure
• Designed, developed, and tested 15 DB2 stored procedures in COBOL
• Developed Peoplesoft SQR programs to load and unload data between Mainframe and Peoplesoft applications.

Environment: IBM/390, OS/390 COBOL, DB2, DB2 Connect, Java, TSO/ISPF, SQL, SPUFI, ChangeMan, Xpeditor, File-AID, Abend-AID, MS Word, Excel, Visio, Service Center, ClearQuest

Confidential

Sr. Mainframe Developer

Responsibilities:

• Designed, developed, and tested an online program and two batch programs
• Designed, modified, and tested seven online and batch programs
• Developed Peoplesoft SQR programs to generate Reports as well as to Import and Export data.
• Environment: IBM/390, OS/390 COBOL, DB2, IMS DB, CICS, JCL, TSO/ISPF, SQL, VSAM, SPUFI, ChangeMan, Control-M, NDM, Xpeditor, File-AID, Abend-AID, MS Word, Excel, Visio, Service Center, ClearQuest
• Responsible for production bug fixes
• Converted application programs from IMS DB to DB2
• Responsible for backup and loading of activities (IMS DB, DB2 tables)
• Cloned the applications for different divisions and provided maintenance and enhancements
• Developed Peoplesoft SQR programs to generate Reports as well as to Import and Export data.

Environment: IBM/390, OS/390 COBOL, DB2, IMS DB, CICS, JCL, TSO/ISPF, SQL, VSAM, SPUFI, ChangeMan, Control-M, NDM, Xpeditor, File-AID, Abend-AID, MS Word, Excel, Visio, Service Center, ClearQuest.