SUMMARY

• 7+ Years of IT experience as Mainframe Consultant worked in Development, Maintenance, Testing, Support and Analyst of application software on IBM Mainframe Systems. Worked in Manufacturing, Insurance and retail Domains.
• Experienced in all phases of Software Development Life cycle (SDLC) - Requirements Gathering, Functional gap analysis, Construction, Unit Testing, and Support to various Testing techniques - Integration, Quality Assurance (QA) Test, User Acceptance (UAT) Test, Regression Test, and Production support.
• Functional responsibilities: Requirements gathering, functional gap analysis, application design, configuration, test script generation/execution, writing training guides, training end users, and production support.
• Technical (Technical lead, Analyst, Developer) activities: Interfacing with users, identifying functional and technical gaps, estimating work, designing custom solutions, and programming, leading developers, scheduling, producing documentation, and providing production support.
• Business Analyst responsibilities: Communicate with business to discuss requirements, write business requirement, write technical response, define IT solutions, coordinate development effort with team, Provide test data and test case to support testing, Communicate project stakeholders, support to deploy and deliver the final product to the business.
• Performed multiple consulting roles during my career including Senior Programmer/Analyst/ Consultant. Specialized in COBOL, CICS, VSAM, DB2, IMS DB, SQL, JCL and MVS. Hands on experience working on tools like Expeditor, Endeavor, Change Man, File-Aid, FTP, NDM, HTML, SPUFI, QMF, ISPF/TSO etc.
• Worked on problems involving the evaluation of specifications for complex business requirements, processes (new, enhancements, maintenance) and developed the solutions.
• Having core competency in Incident management, Problem Management, Change Management, Team Management, Customer Service Orientation, Problem Solving & Decision Making, Innovation, Flexibility
• Experienced in developing product training material and conducted training sessions.
• Excellent exposure in interacting with clients and providing Co-ordination between onsite and offshore.
• Excellent analytical, communication and problem-solving skills.
• Good Team player, having interest towards exploring, learning and using new Tools & Software quickly as required.

TECHNICAL SKILLS

Operating Systems: Z/OS (IBM Mainframe),TSO/ISPF, OS/390, MVS/ESA, Windows

Programming Languages: JCL, COBOL, CICS, PL/SQL, CICS, EasyTrieve, REXX

Version Control Tools: Endeavor

File Management and DB Tools: Fileaid, SPUFI,QMF

Debugging Tools: Xpeditor

Other Tools and utilities: TSO/ISPF QMF, SDSF, IBM utilities

Database: DB2, VSAM

PROFESSIONAL EXPERIENCE

Confidential, KS

Sr. Mainframe Developer

Responsibilities:

• Development, Maintenance and enhancement of Anthem IT Provider system which handles Provider data for all line of business.
• Project execution by following the software development life cycle starting from Planning, Requirement analysis, Design, Development, Integration and Test, Deployment and Evaluation.
• Analysing business requirements and providing IT solutions on WGSP (WellPoint Group System Provider Projects) application functionalities. Do design, develop, test, and deploy new features using Z/OS platform COBOL, COBOL IMS-DB and JCL programs. The provider data is used for claims processing.
• Do presentations to effectively communicate with the business users and stake holders in the meetings.
• Represented IT to customers. Coordinating the requirement/technical/business clarifications from the offshore team by communicating to IT and business Client counterparts.
• Developed SQL queries to interact with DB2 to provide the provider data as per business requirements.
• Liaison between Customer/Business and Technical team.
• Involved in the stack sessions, and met with all stakeholders to understand, articulate, and document the requirements.
• Create test data and share test data to development team.
• Providing IT Solutions for the business requirements.
• Worked on projects which used Agile and Waterfall methodologies.
• Used the guidelines and artifacts of the Agile Process to strategize the Implementation in different sprints of the Software Development Life Cycle.
• Worked in Agile and Iterative development environment, where applications were developed in Mainframe Application.
• Analysed Business Requirement Document, Technical Requirement Specification and Functional Requirement Specification (FRS).
• Research application issues and ownership of fixing problems in a timely manner.
• Developed business requirement specification documents as well as high-level project plan.

Environment: Z/OS, MVS, COBOL, EasyTrieve Plus, CICS, IMS DB, DB2, JCL, VSAM, TSO, ISPF, Endevor, File manager, Joblog, SAR, ABENDAID, SQL, DB2, Expeditor, Changeman.

Confidential, Dearborn, MI

Mainframe Developer

Responsibilities:

• Resolve assigned Service Request, Daily On-request tasks.
• Provide 24x7 batch/online support within the agreed SLA’s
• Participate in discussions with Business Processors/Analysts to support them define BRS documents.
• Responsible for completing Analysis and creating System Design Specifications.
• Coordination with Offshore team to complete coding, unit testing.
• Develop business critical programs where frequent business interaction is required.
• Independently analyze and resolve large, complex, high-risk production problems.
• Plan and run critical quarterly, monthly processes in advance to identify issues.
• Interact with Incident/Problem Management teams.
• Conduct Root Cause Analysis (RCA) and provide alternative designs for permanent resolution of the problem.
• Responsible for keeping system knowledge base up to date.
• Responsible for work planning, work allocation and on time delivery of deliverables.
• Proposing Value Additions to improve the current system.

Environment: z/OS, COBOL, JCL, CICS, VSAM, JOBTRAC, XPEDITOR, CONDOR, ABENDAID, SMR, EASYTRIEVE, Quality Center.

Confidential

Programmer Analyst

Responsibilities:

• Analysis of the business requirement and Preparation of preliminary systems document which will be the input for further development process.
• Documented user requirements, translated requirements into system solutions and develop high level estimates, implementation plan and schedule.
• Developed new and modified existing COBOL programs, PROC’s, IMS DB/DC, JCL’s,
• Monitoring jobs which are running in FREESACLE Module with the help of CA7
• Providing primary production support once in three weeks
• Working on the CCT’s (which is involves code changes, JCL preparation)
• Work on root cause analysis.
• Updating the tables(GUTS)
• Work on the batch abends and provide resolutions for severity 3 and 2 TICKETS

Environment: MVS, COBOL, TSO, VSAM, JCL, Xpediter, File-Aid, SPUFI, Endeavor, GUTS, Control-M, CICS

Confidential

Mainframe Developer

Responsibilities:

• Generating reports by writing complex SQLs on different DB platforms.
• Responsible for the analysis and testing of the inventory fixes and also day to day tickets.
• Gathering the requirements from Client team and suggesting the solution to Client.
• Participate in meeting with business team to evaluating the pros and cons of different design approaches.
• Performing Integration testing, monitoring of cycles and jobs scheduling both in test and production regions.
• Preparation of unit and integration test plans, their execution and documenting the test results.
• Guiding testing team to start the testing of new jobs.
• Co-ordination with testing team on defects, issues and clarifications. Defect’s SLA management.
• Production issue root cause analysis, issue simulation.
• Code deployment support, Supporting the system components during system testing, integration testing and during promotion of these components to production environment.
• Artifacts review - Code, design and test script review.
• Maintaining Test operations documentation, Defect Analysis, trending, defect metrics reporting to all levels of management including Executive level presentation, responsible for implementing QA practices
• Hands on experience of Bug tracking tools, such as Quality Center, Service now, Excel and others.
• Generate reports of the bugs, code documentation and Test result analysis for audit and Quality Assurance purpose.
• Coordinate with Systems, Development, Business Analysts, Project Managers, host/attend daily defect review meeting to debug and assign defect/s for resolution to keep Mean Time of Repair low.
• Post production support for quick defect resolution for minimal impact to production environment.
• Use industry best practices to define and implement process for measuring software quality and improvements such as quality metrics, use cases, test automation and statistical analysis of testing results for broad spectrum.
• Proficient in identifying gaps and inconsistencies after requirements specifications review and suggest positive improvements on process and technology.
• Report status and flag out critical issues on assigned projects/releases for joint go or no go decision.
• Analyse scenarios with respect to the Business requirement, System requirement specification document & write the Test cases with 100% Test coverage, execute tests, review and document results.
• Have technical and analytical skills, define test objectives especially process mapping and structured testing techniques, formulation of scenarios, use cases, test plans, data mining, data manipulation, data setup, data loading in database and complex software test execution through manual and automated test tools.
• Perform different types of testing - Integration, System, Functional, User Acceptance Test, End to End, Regression, Performance and other test on various configurations.
• Expert in maintaining Test / Data / Defect logs, reproduce issues and assist development in duplicating errors for quick resolution.
• Support customers for successful completion of UAT, good Confidential understanding customers’ needs and awareness.

Environment: COBOL, JCL, DB2, PLSQL, zOS, SPUFI

Confidential

Mainframe Developer

Responsibilities:

• Analysing the functional requirement and coding as per the technical design, will perform unit testing and issues will be fixed if something has shown up during the system testing
• Designing is done based on the code, updating the Technical design document with all the changes on regular basis.
• Testing is done based on the test plan, was handy to help team with other modules testing.
• Actively participated in all technical designers meeting and suggested many important ideas to solve the issues.
• Involved in Technical designers meets to discuss on the overall projects thoughts and the consolidation of TSD is done.
• Analyse the Business system design document, modules are developed and released on sprint basis within the deadline.
• As the onsite coordinator, direct interaction with the BSA helped the team to deliver the project delivery before the deadline. All the sprint stages and the details are agreed with BSA.
• Daily meetings were scheduled and prepared TSD for each sprint, shared the Design with the FRG team to get their inputs.
• Managing the team with collecting all the queries from team members and getting the collective information from the business
• Estimations are done based on the requirement. Coordinating the team meetings with business users.
• Raising risk and issues with the managers when the modules are not as expected.
• Helping out the newly joined engineer with the business, functionality and with regards to coding standards.

Environment: Mainframe COBOL, JCL, SAS, CICS, EASYTRIEVE, TELON and DB2