SUMMARY

• Total of 10+ years experience in IT Industry and extensively worked on Mainframe technologies for Insurance Industry, Financial services and Banking clients using COBOL, DB2, VSAM, JCL, SAS, CICS, File Aid, SPUFI, FTP, TSO/ISPF, Changeman, Endevor, IBM - dbug tool & File Manager.
• Around 6 Years of experience in PMSC 5.3 system which is a unique tool to handle Policy life cycle in Casualty Insurance Business.
• As a Developer performed Analysis, Design, Coding, Unit test plan preparation and testing components as per the plan and as per the project plan, validate the end product before deliver to customer.
• Extensive experience in SDLC and Agile projects using IBM Mainframe technologies.
• Incident, Change and Problem Management.
• Monitor Service Desk operations and ensure that all client SLA targets are met.
• Expertise in Software Development Life Cycle processes in a large enterprise environment and proficient in analyzing existing systems and designing technical specifications for the proposed business requirements.
• Ability to work on development over a full life cycle of the projects. Well-versed in SDLC process. Outstanding analytical skills.
• As a primary person, involved in different phases (Analysis- Design-Build-Implementation) of statutory changes & reporting.
• Received Certificate of Excellence Award from Westfield SDS & CPS Leaders for recognition of outstanding performance in providing high quality solutions and support as part of Westfield group Month-End application.
• Responsible for the End-End product support and production support for assigned Change order. Responsible to validate/ Track Offshore results as per requirement/Test plan document.
• Providing end-end technical/ production support to customer and offshore team. Ensure offshore/Onsite team to Follow Customer Quality process.
• Made changes to the existing COBOL/SORT programs to reduce the CPU consumption time and Increase the efficiency of the System.
• Extensively used COBOL/JCL/CHANGEMAN to create reports and sent to end users by using FTP, XCOM or NDM.
• Used COBOL-390, DB2 and IMS to enhance batch applications for mainframe application.
• Used COBOL/JCL/DB2 and VSAM file processing to generate small to complex software applications.
• Worked in Production Support activities.
• Strong analytical skills and a demonstrated ability to handle multiple tasks as well as work independently or in a team towards resolution.
• Having working experience with IBMS (DB) & COBOL.
• Having Knowledge and experience on CICS with COBOL.
• Well-versed in Client/Vendor quality process (IBM Remedy and USD) and Onsite/Offshore work model.
• Constructively worked in P&C auto, home, commercial Insurance using Ratefiles, GTAMs etc
• Aware of PMSC end to end concepts and lifecycle
• Strong experience in Mainframe Batch Cycles & Online Processing.
• Experience in P&C insurance (property and casuality insurance)
• Strong experience in Trouble shooting the problems.

TECHNICAL SKILLS

Programming Languages: COBOL, JCL, VSAM, DB2, SAS & CICS

RDBMS: IMS D/B, DB2, VSAM and GTAM

Development Tools: CHANGEMAN, FILE AID, EXPEDITOR, SPUFI and QMF

O/S: MVS/ESA, IBM S/390, IBM 3090 and Windows NT/95/98

Mainframe Utilities: DFSORT, Synsort, SAS

Mainframe Tools: Changeman, Endevor, Expeditor, File Manager, File Aid, IBM Debug tool

Other Tools: Mainframe and Windows FTP process

Processes: Quality Control Tools(IBM Remedy, Test director and USD)

PROFESSIONAL EXPERIENCE

Confidential, Medina, OH

IT Specialist

Responsibilities:

• Executing Service requests, which involve analysis, Design, coding, testing and Documentation.
• Impact Analysis
• Estimate the work effort using Work Breakdown structure for entire project lifecycle.
• Preparing Estimation, Requirement Document, Technical Design Documents and Test Plan & Test Cases.
• Validate offshore delivery as per the standards / Schedule before implementation. Perform post validation process to get signoff.
• • Design, development and unit testing of COBOL/CICS and COBOL/DB2 programs, Batch Jobs (JCL), ULTIM Cards, etc. based on the requirement.
• Communicating with the onsite personnel for analysis and implementation of work.
• Development and unit testing
• Involved in set upping various JCLS in production, TEST & DEV enveronments.
• 24/7 production Support.
• Solving situations that result in abends in production, Development & test regions.
• Responsible for performing Code enhancements for the required programs.
• Involved in Performing the Development, testing & SIT.
• Used Changeman as the version control.
• Review of the processes for self and for team members to ensure the deliverables reach the clients with good quality.
• Worked on Setting UP Host to Host process which is basically uploading of data from one region to another region.
• Following Westfield Quality processes.
• Test director: Defects capturing system
• USD (Unicenter Service Desk): Database which keeps track of all the Change requests/ Service requests and Incident Tickets.
• Using the following tools on a daily basis for development and communication.
• IBM Personal Communication: To connect to clients Mainframe server as the project is based on Mainframe platform.

Environment: COBOL390, JCL, VSAM, SAS, DB2, GTAM, CICS and Flat files Changeman and File Manager, IBM Dbug tool & QC.

Confidential, CT

Senior Technical Associate

Responsibilities:

• Executing Service requests, which involve analysis, Design, coding, testing and Documentation
• Identifying Impacted Systems / Components and Complexity of report / Risk which will be taken as input to create Estimation.
• Creating Estimation, Project Plan, and Tracking as per project plan. Validated plan with Offshore for correctness.
• Provide end to end production support during normal business hours. Resolve the issues and report the status to business customers.
• Communicating with the onsite Personnel for analysis and implementation of work
• Validate offshore delivery as per the standards / Schedule before implementation. Perform post validation process to get signoff.
• Review of the processes for self and for team members to ensure the deliverables reach the clients with good quality.
• Development, unit & system testing.
• Involved in chain testing.
• Responsible for performing Code enhancements for the required programs
• Involved in Performing the Development, testing & SIT.
• Used Changeman as the version control.
• Attending status call with client and documenting the minutes of meeting.
• Analysis on Live Defects and Rapid Deployment and providing the solution for them.
• Involved in implementation of projects, live defects & RD’s.

Environment: COBOL390, JCL, VSAM, DB2, IMS (DB) and GSAM files, Changeman, FILE AID & XPEDITOR.

Confidential, Detroit,MI

Mainframe Consultant

Responsibilities:

• Analyzing the code changes required as per client functionality updates
• Developed or enhanced the coding part in various Modules
• Performed the Unite Testing and Integration Testing.
• Used ENDEVOR as the version control.
• Responsible in Doing Cross-reviews, code-reviews, test-reviews
• Responsible in doing Code Walkthroughs
• Ensure seamless knowledge transfer to the team members.
• Identifying Impacted Systems / Components and Complexity of report / Risk which will be taken as input to create Estimation.
• Creating Estimation, Project Plan, and Tracking as per project plan. Validated plan with Offshore for correctness.
• Preparation of Technical documentation of Enhancements & new functionalities and Test Plan & Test Cases.
• Review of the processes for self and for the team members to ensure the deliverables reach the clients with good quality.
• Development, unit & system testing.
• Responsible for performing Code enhancements for the required programs
• Involved in Performing the Development, testing & SIT.
• Used Endevor as the version control.
• Attending status call with client and documenting the minutes of meeting.
• Daily status tracking updates to the project lead as well as to onsite team.
• Mentoring other team members to achieve business requirements of the clients.
• Worked Confidential client (GM) place Flint, MI in USA.

Environment: COBOL370, JCL, VSAM, IMS(DB), DVAN, ENDEVOR & FILE-AID.

Confidential

Mainframe Consultant

Responsibilities:

• Executing Service requests, which involve analysis, coding, testing and Documentation.
• Analysis, development and modification of programs.
• Preparation of Test Cases and test plans.
• Unit testing of the programs.
• Responsible for performing Code enhancements for the required programs
• Involved in Performing the Development & testing.
• Used Changeman as the version control.
• Studying & understanding of system knowledge.
• Preparation of understanding documents.

Environment: COBOL370, JCL, VSAM, DB2, IMS(DB), GSAM files, Changeman & FILE AID.