Objective To obtain a position in the information technology field utilizing my knowledge and experience.

Experience

Confidential (Southampton, PA – Store closed in November, 2011)
Part Time (4 days a week), 11/05 to 11/11. (Woodworking is a hobby of mine)
Sales of woodworking machinery and supplies. Duties include explaining equipment and supplies to customers, run register, stock shelves, assemble machinery, take inventory, receive shipments, etc.

Confidential (Philadelphia, PA)
Tax Examiner, 12/04 to 3/07.

Confidential (Philadelphia, PA) 
New Car Sales Consultant, 06/04 – 11/04 
Responsibilities: Assist customers in selecting and purchasing new cars.

Confidential (Bala Cynwyd, PA) 
Computer Consultant assigned to Cigna Insurance Group, 02/01 - 12/02 (Assignment completed)
Responsibilities: Performed programming including developing new programs as well as implementing enhancements and maintenance to existing major billing/remittance system using COBOL, MVS JCL, TSO/ISPF, EASYTRIEVE, and QuickJob on IBM OS390 mainframes. All work was on ENDEVOR. Documented major system including record layout charts, program specifications, and procedural flows using word processing and spreadsheet applications.

Confidential
Computer Consultant assigned to Cigna Insurance Group, 03/97 - 01/01 (Assignment completed)
Responsibilities: Performed COBOL programming including new programs and maintenance of existing programs to major financial reporting system using MVS JCL, TSO/ISPF, and CA/ROSCOE. Wrote ENDEVOR (change control software) user guide for system developers. Documented major financial reporting system including record layout charts, program specifications, and procedural flows. Tested a major new system that used the latest Intranet Web technologies. Testing duties included: writing test scripts; testing at systems, integration, and acceptance levels; and documenting results. Worked on ad hoc reports and requests using EASYTRIEVE for numerous business users. Wrote user guide and trained business users on EXPORTER (online reports distribution package). Created and verified all files for Y2K conversion work. Performed pass/fail testing of Y2K aged acceptance testing.

Confidential (10/76 – 06/96) Computer Security Administrator, 05/92 - 06/96Responsibilities: Planned, implemented, and administered RACF (security package) and NETVIEW ACCESS SERVICES (session manager) on an IBM mainframe using MVS/ESA operating system. Supervised systems programmers in relation to the above. Provided technical assistance to systems and programming staff on security issues impacting new applications. Designed and implemented CICS security application to protect school district data used by all online applications. Used RACF security package to secure all operating system and production applications datasets from unauthorized access.

Manager, Technical Computer Support, 11/87 - 06/96 Responsibilities: Served as project manager for conversion from VSE/SP to MVS/ESA. Planned the installation and maintenance of operating system software and specialized packages for communications, database management, and security systems. Supervised systems programmers in their performance of the above duties.

Manager, Computer Operating Software, 09/83 - 11/87Responsibilities: Administered technical work performed by system programmers in installation and maintenance of VSE/SP operating system software and related packages.

Systems Analyst, 09/82 - 09/83 Responsibilities: Performed technical and analytical systems work in the formulation, design, development, and implementation of complex, large-scale systems.

Systems Programmer III (Senior), 11/79 - 09/82Responsibilities: Systems programming at an advanced level including analyzing, maintaining, and updating operating system software and other related software packages. Supervised lower level systems programmers. Provided support to application programmers to overcome problems and devise more efficient techniques.

Systems Programmer II, 04/78 - 11/79 Responsibilities: Systems programming at an intermediate to advanced level including analyzing, maintaining, and updating advanced operating system software and related software. Installed and maintained IBM’s VSE operation system and related software. Administered DASD space including all VSAM data files. Provided technical assistance in evaluating and selecting computer hardware and software products.

Programmer II (COBOL), 10/76 - 04/78Responsibilities: Worked with other programmers to devise more efficient techniques and help overcome problem areas. Designed and programmed project to track the progress of students from pre-kindergarten through the 12th grade. Handled all major programming for layoff system used for adjusting necessary records and providing for paying all benefits, vacation, and severance pay. Other projects included: Furniture and Equipment Inventory Control System; payroll statistical reports for the Board, local, state, and federal governments; research projects; Student Scheduling; Office of Civil Rights compliance reports; and Test Scores and Grade Averages.

Other Skills Knowledge of DATACOM/DB, a Relational Data Base from Computer Associates.
Very knowledgeable with PCs and PC software including MS/Windows, MS/Office, word processing, and spreadsheet applications. 
Excellent communication and instructional skills.

Education and Training 
Data Processing 
Liberal Arts 
Business AdministrationData Processing Courses - Attended numerous courses and seminars given by many vendors including IBM, Microsoft, and others.