SUMMARY

• IBM Mainframe Application Developer and Analyst, with 12+ years of Mainframe experience in application development, maintenance & production support. Extensive experience in IT industry, involved in all phases of project development.
• Remarkable experiences in all phases of SDLC - Evaluating functional requirements, Project planning, Estimation, Documentation, Design, Development, Peer code review, Testing, Deployment, Enhancement and Production support.
• Proficient in Mainframe technologies COBOL, JCL, VSAM, CICS, IBM Utilities, DB2, Easytrieve and Vax vms.
• Ability tomulti-taskwork across different applications. Diverse work experience with different functionalities of the application, with Development, Migrationand Production Support projects.
• Provide resolution for Mainframe application related technical issues and involving in various proactive process improvements for Mainframe MIPS reductions.
• Excellent analytical, decision-making, and problem-solving skills with good technical knowledge Sound Communication and intra-personal skills
• Managing and leading team members. Allocating resources and guiding team members throughout Release life cycle.
• Merit of receiving awards like ‘Outstanding Team player’, ‘Always striving never settling’ award, ‘Associate of the month’, ‘Star of the month’ etc. multiple times for the extraordinary performance.

TECHNICAL SKILLS

Languages: COBOL, JCL, CICS, Easytrieve, Rexx

Database: DB2, Vsam

Utilities &Tools: Endevor, File-Manager, VSAM, SPUFI, Source Manager, IBM Utilities, IBM MQ series, File-aid, File Manager, Xpeditor

Scheduler: CA7, Job Trac

Operating System: Z/OS, Windows, MVS-OS/390

Change & Incident Management: Service Now, Altris

Domain Experience: Insurance, Health care, Manufacturing

PROFESSIONAL EXPERIENCE

Confidential, CA

Responsibilities:

• Assess existing legacy system architectures, analyze mainframe system components; recommend modernizations and improvements to achieve organizational objectives.
• Business Process understanding and knowledge gathering on applications from Client at onsite and transitioning knowledge to offshore Team.
• Responsible to provide End-to-End Mainframe support of Business Insurance applications.
• Performing routine health checks for the application at regular intervals for checking status of System alerts.
• Hands on experience in Problem/Incident Management, Operational Readiness, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc
• Monitored all batch flow processing and to ensure completion in timely fashion. Identified delays bottlenecks and resolved.
• Reduced manual interventions and minimized window (critical system) down time, thereby allowing Production processing runs its fullest potential.
• Identified repeated mainframe JCL abends and taken corrective action.
• Performing Batch optimization, abend reduction and performance improvements.
• Analyzing alerts and observing application health using wide range of Tools like App dynamics, Splunk, Tealeaf and take necessary action to ensure application availability all the time.
• Use Splunk for analyzing real time and historical data
• Regularly update the management with the ongoing issues and impacts.
• Direct Client interactions and co-ordination with offshore for various client specific tasks and maintenance.
• Generating various ad-hoc and critical reports as per requirement of the business.
• Provide resolution for Mainframe application related technical issues and involving in various proactive process improvements for Mainframe MIPS reductions.
• Co-ordination with various teams for Third party vendors such as FIS, Lexis Nexis, Trupay, Paymentus, Transunion, Citibank, Move IT etc.
• Transitioning knowledge to new team members joining in the project.
• Prepare and maintain application related documents like Run books, Disaster recovery process, Incident Root cause analysis documents. Etc.
• Participate in Disaster recovery exercise as needed
• Incident and SLA management: Managed batch and real time incidents to resolution and ensured BU requirements are met.

Environment: COBOL, JCL, VSAM, CICS, DB2, TSO/ISPF, File-Manager, File Aid, Job-trac, CA7, IBM utilities, Endevor, Syncsort, QMF, Sharepoint, Service Now

Confidential

Responsibilities:

• Had been a part of a Development, Migration and Production support role in Mainframe related applications.
• Understanding of complex mainframe systems functionality, design/develop and implement solutions.
• Create the High level and detailed design documents for the applications running in Mainframe environment using COBOL, CICS, DB2, VSAM, JCL etc.
• Analysis, migrating, coding and unit testing for the existing functionality, Enhancement tasks and Bug fix of programs in the current application as per the technical specification.
• Support QA team in system testing, regression testing and user acceptance testing. Validate test results, output files, error files and BUNDLE reports.
• Participate/lead initiatives in various review meetings including Design reviews, Code reviews, Test results review, Architecture, and solution discussions.
• Have been in the migration project to re-platform the backend business logic and database from Mainframe and DB2 to a newer platform VMS and Oracle respectively.
• Implementation and post implementation support
• Responsible to coordinate with business users on various requirements and bug fixes
• Provide estimate - the amount of effort in hours required for the project based on the requirements on different phases.
• Providing Pre-Implementation, deployment and post-Implementation support.
• Transitioning knowledge to new team members joining in the project
• Training new resources about application and technology.
• Doing peer review of the work done by the team and assessing their performance
• Working on various process improvement areas, where we could achieve performance improvement and dollar savings for the vision Billing.

Environment: COBOL, BASIC COBOL, JCL, DB2, TSO/ISPF, SPUFI, ENDEVOR, XPEDITOR, IDCAMS, IEBGENER, SORT, ICETOOL, CICS, Vax vms, MVS-OS/390

Confidential

Responsibilities:

• Analysis, coding and unit testing for various Enhancement tasks and Bug fix of Programs in the current application as per the technical specification.
• Direct client interactions and co-ordination with team, for various client specific tasks and maintenance.
• Initial analysis and estimation for the identified cash modules.
• Involved in design, coding, unit testing and IUT, peer reviews, QA support.
• Involved in various pro-active process improvements
• Generating various ad-hoc and critical reports as per requirement of the business.
• Accountable for on-call support to analyze and fix the failed production Batch jobs and involved in enhancement of online processing modules. Worked on many root causes analyses of the issues to provide the optimum solution.
• Worked on module changes, which formats and sends the reconciliation reports/files, to the users or downstream applications for further processing at the end of the day via batch process.
• Analyzing the complex mainframe modules and documenting the existing process in the system

Environment: OS/390, COBOL, CICS, DB2, VSAM, SYNCSORT, JCL, Assembler, REXX, TSO, ISPF/PDF, SQL, Xpeditor, Intertest, File-Aid, File-Aid for DB2, Endevor.