Mainframe Development And Production Support Resume
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OH
SUMMARY
- 6 years’ experience developing mainframe applications for Retail, Banking and Insurance sector.
- Extensive experience developing COBOL, DB2, and JCL components.
- Provided L3 on call production support - Worked on production abends and root cause analysis.
- Skilled in performing project requirement analysis, coding and testing.
- Strong knowledge in mainframe tools - ChangeMan, Endevor and File-aid.
- Worked with utilities - TSO/ISPF, SPUFI, QMF, Platinum, SYNCSORT, FTP, Abend-aid, CA-7, Xpeditor, IBM File Manager, SAR, Mobius
- Expertise in preparing project artifacts like Technical/Functional Design Documents, High level and low-level Design documents, test cases, test plans, defect logs and implementation activities document.
- Extensive experience in performing Impact analysis to identify all the components in the job flow dat would require enhancements because of the upcoming change/ development.
- Remarkable experience in troubleshooting production errors and performing root cause analysis.
- Performed unit test and integration testing of the functional modules and documented the results.
- Experience working with the client/ End-user during the User Accepting testing phase immediately fixing any issues as required by the client.
- Debugging and diagnostic skills in batch processing.
- Proficiency in creating Change management records using Service-now before going live.
- Sound knowledge of Software Development Life-cycle, Agile Scrum Model.
- Actively involved in all project related communications like project kick off meetings, Sprint meetings, brain-storm sessions, project KT sessions, Daily/Weekly standup meetings, Daily/Weekly project status meetings, project hand-off meetings with product owner and all the stake holders of the project.
- Proven ability to learn new technologies and processes rapidly and implement them in the project.
- Exceptional analytical, decision-making and problem-solving skills.
- Excellent coordination, interpersonal and communication skills.
TECHNICAL SKILLS
Database: DB2
Platforms/Systems: Windows, IBM Mainframe
Languages: COBOL, JCL, SQL
Tools: ENDEVOR, XPEDITER, FTP, SPUFI, PLATINUM, QMF, File-Aid, Info-X, JMR, CA7, ISPF, VSAM, Abend-aid, DFSORT, SYNCSORT, Version One, Jira, IBM Data Studio, IBM File Manager, SAR, Mobius
PROFESSIONAL EXPERIENCE
Mainframe Development and Production Support
Confidential, OH
Responsibilities:
- Provided L3 on call production support - Worked on production abends and root cause analysis.
- Used ESP to monitor and fix production job abends .
- Used Power Center Workflow Monitor/ Designer to track and fix abends in Informatica jobs.
- Used SAR / Mobius for accessing Mainframe production job logs and for performing root cause analysis.
- Used Teradata SQL Assistant to run queries and fix abends related to jobs dat load data into Teradata tables.
- Used IBM File manager to run DB2 Queries and to view / edit production files.
- Experience working with VSAM and Tape files.
- Handled Accounting month end processes on the Legacy side. dis involves a special set of jobs dat run on the last workday of each month.
- Worked on the development of Cobol and JCL components, using Changeman for Version Control.
- Coordinated with business team for collecting and translating requirements over bi-weekly sprint planning calls.
- Performed extensive analysis on Cobol components to resolve problem tickets created by business users.
- Used Service now for ticket management and resolution.
- Used Jira for tracking story cards for each sprint and Defect management.
Mainframe Developer
Confidential
Responsibilities:
- Coordinated with business team for collecting and translating requirements over weekly calls
- Wrote technical design documents, prepared Low-level and High-level Design Documents.
- Performed impact analysis for the Components to arrive at the targeted project completion date.
- Prepared job flow hierarchy using the Visio tool to document the impacted components
- Designed, developed, COBOL, JCL components, Copybooks and Procs.
- Used Endevor to stage modified components and copybooks.
- Involved in internal reviews like code walkthroughs, unit-test review of modified programs, copybooks and JCL’s etc. and quality control documents
- Performed Unit, System and functional testing and documented results.
- Performed Root cause analysis of the non-matching reports or files to immediately fix issues encountered in System/ user acceptance testing.
- Monitored the batch jobs using JMR and provided support on implementation.
Mainframe Developer/Solution Engineer
Confidential
Responsibilities:
- Performed impact analysis for the Components to arrive at the targeted completion date
- Analyzed therequirementsand prepared High- level and low- level Design documents.
- Designing, Coding, Testing and debugging COBOL components
- Involved in internal reviews like code walk-through, unit-test review of modified programs, copybooks and the preparation of quality control documents.
- Code deployment and Job monitoring
- Provided on- call L3 production support, resolving issues dat could not be resolved by the level 1 team with very short SLAs.
- Performed extensive Root Cause Analysis and provided solutions for recurring issues
- Used Service now, Version One, Jira for Tracking tickets and Documenting resolutions.
- Attended daily and weekly Scrum calls with onsite team/ Client to discuss progress and tasks assignments.
- Worked with the DBA team for the creation of new tables and changes to the existing tables in test, development and production environments
- Involved in the preparation of pre and post-implementation tasks using Service now.
Mainframe Developer
Confidential
Responsibilities:
- Re-writing existing CoolGen code as COBOL Stored procedures for updating the DB.
- Fixed several production issues in the existing CoolGen code and received much praise from the clients for the same.
- Worked on reducing the run time by optimizing the SQL statements written by the previous Coolgen developers thus saving the client both time and money.
- Modified and tested SQL code and used File-Aid DB2 to retrieve and update tables as per customer specifications.
- Collaborated with front-end Java team for extensive system testing
- Supported the migration of modules into the production environment using the Endevor tool by packaging the modules, submitting the package to verify the return code, and casting the package to the staging region.
- Coordinated with business for UAT support
- Attended daily and weekly calls with onsite team/ Client to discuss progress and tasks assignments.
Mainframe Developer
Confidential
Responsibilities:
- Involved in requirement gathering and in the preparation of technical design documents.
- Created High Level and Low-Level Design Documents
- Developed, maintained and enhanced Mainframe COBOL-DB2 and JCL components comprising the Inventory tracking application
- Worked on Cobol-Db2 programs which involved writing SQL queries embedded in a COBOL code to fetch data from / update the database.
- Worked with the DBA team to create/ Modify tables.
- Used Endevor to stage modified components and copybooks to test and stage/production environments.
- Performed Unit and System testing
- Supported the migration of modules into the production environment using the Endevor tool by packaging the modules, submitting the package to verify the return code, and casting the package to for the staging region.
- Job monitoring and defect fixing
- Involved in the preparation of pre and post-implementation tasks using Service now.