Experience Summary:

Software Professional with eighteen years of experience in information technology involving a wide range of applications and hardware, specializing in Telecom, Finance, Health Care Information Management Systems and Medicaid Management Information Systems (MMIS).

Education: MS in Computer Applications

Certification: Project Management Professional (PMP) from PMI and a member of PMI Since 2005.

Strengths:

• Strong technical knowledge of Mainframe languages like COBOL, Ezetrieve, CICS, JCL, databases like DB2, IDMS etc on MVS, OS-390, and IBM 3090/ES900
• Excellent Project management skills
• Dedicated, hard working individual with the intercommunications skills to work at all levels of the organization
• Outstanding motivator and builder of teams. Works well in both team environments and individual assignments
• Successful in meeting new technical challenges and finding solutions to meet the needs of the customer
• Plan, execute, and finalize projects according to strict deadlines
• Strong written and oral communication skills
• Able to rapidly learn, understand, and apply new technologies
• Strong customer service orientation
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to resolve highly complex technical issues, Coordinate and guide a project team of technical professionals
• Received the Performance Award (Multiple Times) and recognition for being a Team Player

TECHNOLOGY SKILLS SUMMARY

Hardware: IBM ES9000, IBM 3090, IBM-4361, PC
Operating systems: MVS, OS390, WIN 98/2000/XP, WINDOWS NT, UNIX, DOS
Languages: COBOL, VS-COBOL-II, ADSO, JCL, EASYTRIEVE, CICS, MQ Series, VISUAL BASIC 6.0, C, C++, VBA, SQL, HTML, JAVA
Databases : IDMS, IDMS/R, DB2, ORACLE, MS-ACCESS
Tools/Utilities : TSO ,ISPF, ROSCOE, VSAM, LIBRARIAN, OLQ, IDD, XPEDITER, DMLO, ADSALIVE, PANVALET, FILEAID, SPUFI, DUMPMASTER, ENDEVOR, TELNET, QMF, PLATINUM, ABENDAID
Applications: BUSINESS OBJECTS, MS WORD, EXCEL, POWERPOINT, VISIO, MS-PROJECT

Training

• Trained in Visual Basic 6.0, VBA-Access 97 Programming and C at STATE FAIR COMMUNITY COLLEGE, JEFFERSON CITY, MO, USA in 1999 with Grade A
• Trained in Java, RMI, EJB, CORBA, JSP, XML, ETC. from IIS-Websity, The education division of Xansa, UK in 2001

Experience Summary

Confidential, July 2002 - Present
DETAILS OF PROJECTS:
DURATION: Jan 2010 - To Present
Project: ACS MS MMIS - Excellence Project
Environment: COBOL, DB2, CICS, VSAM, JCL, TSO/ISPF, Endevor, Platinum, Spufi, Expeditor, Abend-Aid, Business Objects

As a system development principal:

• Analysis of customer service request mainly related with claims subsystem
• Convert the business requirement to technical requirements
• Create Statement Of Understanding
• Create Test cases
• Perform system testing/Model Office Testing
• Involved in reviewing test results
• Problem Resolution
• Prepared documentation and updated the same as and when the functionality changes
• Interact with different groups with in the internal and external customers
• Project Tracking and reporting the progress to all internal and external stake holders

DETAILS OF PROJECTS:
DURATION: Jan 2008 – Jan 2010
Project: ACS DC MMIS - Medicaid Management Information System
Environment: COBOL, DB2, CICS, VSAM, JCL, TSO/ISPF, Endevor, Platinum, Spufi, Expeditor, AbendAid, Business Objects

As a system development principal:

• Involved in analysis of claims subsystem
• Created data mapping and business rule documentation
• Identified modules to be modified and upgraded them to make compliant with the new system
• Convert the business requirement to technical requirements
• Involved in reviewing of programmers coding and test results
• Create Test cases
• Perform system testing
• Problem Resolution
• Prepared documentation and updated the same as and when the functionality changes
• Interact with different groups with in the organization

DETAILS OF PROJECTS:
DURATION: July 2002 – Jan 2008
Project: ACS MS MMIS -Mississippi Medicaid Management Information System
Environment: COBOL, DB2, CICS, VSAM, JCL, TSO/ISPF, Endevor, Platinum, Spufi, Expeditor, AbendAid, Business Objects

As an onsite-coordinator for ACS-Mississippi, I managed onsite/offshore resources for many major projects like Envision Maintenance/CSR Reduction/CBE Enhancement etc. My responsibilities were understanding business requirement, Creating functional and technical detail design, creating work break down structure, estimation, scheduling, delegating responsibilities to offshore team, maintaining the status report, creating the variance report and ensuring timely delivery by mentoring and providing overall technical and functional guidance to offshore team.

Confidential, July 2001 – July 2002
DURATION: July 2001 – July 2002
Project: Missouri Medicaid Management Information System
Environment: COBOL, CICS. VSAM, DB2, JCL, Expeditor, AbendAid, TSO, ISPF, Panvalet

The Missouri Medicaid Management Information System (MMIS) is the principal management tool to track and control Medicaid expenditures and provide the data for program planning and evaluation. Missouri State is developing a Continuous Quality Improvement (CQI) process to implement federal and state medical policies, which focuses on improving services for beneficiaries, providers, pharmacies etc.

I worked on maintaining timely and accurate MMIS claims adjudication subsystem, which accepts claims from Medicaid providers, billing agencies and Medicare intermediaries as well as enhancing and maintaining Missouri Medicaid drug prior Authorization process and other subsystems.

Major tasks undertaken were analyzing requirements, creating functional designs and associated estimations, development, coding, system testing, implementation of programs for the Claims Adjudication Subsystem, Pharmacy (Drugs) subsystem, and newly established Verizon Help Desk. I also took care of State Task Requests and System Problem Assistance Requests. I developed programs for adding age criteria to the drug prior authorization process of the pharmacy unit. Enhanced cost settlement summary for hospitals of the financial unit. Enhanced programs for adding new pricing indicators to the PDD (Procedure, Diagnosis & Drug) file, created new modules for generating recipient denial letters, developed new edit override reports, enhanced early refill reports etc for the claims adjudication subsystem and also various complicated reports for Verizon help desk.

Confidential, December 2000 – June 2001
DURATION: Dec 2000 - 30th June 2001
Project: Tenet Health-IMMS. Dallas, USA
Environment: COBOL, IDMS 14.0, ADS/O, JCL, DMLO, ADSALIVE, TSO, ISPF, MS-Project, Excel, PowerPoint

This Project was being developed for monitoring, Controlling and tracking of TENET-IMMS (TENET -INTEGRATED MATRIAL MANAGEMENT SYSTM) Project. The aim of the system was to optimize the management of supplies including their selection, purchase, distribution, inventory, and utilization.

The existing system of TENET had three main modules Inventory Control, Purchasing and Receiving and Accounts Payable. It involved broadly developing new modules for Integrated Requisitions, Electronic Requisitions & EDI.

Role: As a Manager my responsibilities were: understanding business requirement through client interactions, estimation, maintaining the status report, delegating responsibilities to the project leaders and team leaders, ensure timely delivery and providing overall technical and functional guidance to team in performing analysis, design, development, unit testing, implementation.

Confidential, April 2000 – November 2000
DURATION: From April 2000 - November 2000
Project: GE Capital- Vendor Finance Services, Connecticut, USA
Environment: IDMS, ADSO, VS-COBOL-II, COBOL, TSO, JCL, DMLO, Expeditor, Librarian, MQ-Series, MS-Project, PowerPoint, Excel

Role: GE Capital Vendor Financial Services is a Global Leader in Developing and Providing Financial Solutions and Services to equipment manufacturers, Distributors, Dealers and their end users. The purpose of this project is to maintain and enhance two major modules of VFS.
a) Portfolio Management System, PMS, is a full function account servicing system that manages customer accounts from the time of commitment through contract closeout.
b) Cheetah, i.e. Credit Application Tracking System: It is a front-end credit application mainly used by credit analyst’s sales representatives, managers and others for credit and other front end deal processing.
As a Project Manager, I was responsible for leading and managing a team of software professionals for offshore development and enhancement of GE-VFS systems including Project Management, Project Planning, work delegation, maintaining status report, guiding a team of programmers in doing analysis and enhancement of systems of GE Vendor Finance Services based on their user requests and ensure timely delivery.

Confidential, April 1998 – March 2000
DURATION: From April 1998 – March 2000.
Project: Income Maintenance Enhancement, Jefferson City, Missouri, USA
Environment: IDMS, VS-COBOL II, COBOL, CICS, DB2, TSO, JCL, DMLO, Expeditor, Librarian

Role: The Income Maintenance Group is associated with the financial management and reporting system of the various welfare programs for the Department of Social services of the state of Missouri. It aims to streamline and simplify its welfare and financial aspects and caters to the changing needs of the various system of the state.

As a Sr. Consultant I was responsible to work independently on assignments involving analysis, programming, testing, implementation and modifications of existing programs and JCL as well as development of new programs as required, ON-CALL responsibilities and direct interaction with users to determine user requirement for designing and remodeling and coordination with the team members.

Confidential, August 1991 - Jan 1998
DURATION: From 20th Aug97 - Jan'98
Project: Customer Accounts Information System, Singapore Power, Singapore
Environment: IDMS, ADS/O, DMLO, VS-COBOL II, VSAM, CICS, JCL, TSO, ISPF, MS-PROJECT

Role: Worked on Customer Accounts Information System, which contained all the updated information of customers from billing, to consumption history, to meter status etc.
As a Team Lead, I was responsible for coordination of offshore resources for analyzing user requirements, designing, coding, debugging, correcting, documenting, preparing test data, performing unit test for new programs and trouble-shooting existing programs and improving program logic.

DURATION: From: Feb'97 to 15th Aug'97
Project: Customer and Service Information Application, Singapore Telecommunications at Singapore
Environment: EASYTRIEVE, ADSO, VS-COBOL II, IDMS, CICS, DB2, MS-ACCESS MS-EXCEL, JCL, TSO, ISPF, MS-PROJECT

Role: Worked on Customer Service Information System in close coordination with Management Information System, towards an integrated system for Telecom services. The system provided adhoc/Daily/Weekly/Monthly & quarterly reports on Local/Regional/International traffic Analysis to middle and top management for MIS and also catered to the marketing and sales function for Customer Services.
As a Team Lead, I was responsible for coordination of team members for analyzing user needs, coding various modules, testing and implementation.

DURATION: From: Dec-95 to Dec-96
Project: Online Integrated Database Sales and Dispatch System, Nepostel, India
Environment: IDMS, ADS/O, COBOL, JCL, TSO, ISPF

Role: Worked on developing an Online Integrated Database Sales and Dispatch system with various information about transactions, Customers, inspection certificate for products to be supplied, packing slips and packing notes for dispatch, delivery slips and billing information. It was a menu driven system developed under IDMS/R, ADS/O and COBOL in a MVS environment.
As a Team Lead my responsibilities were to guide my team members for:
Development and maintenance of module specifications and unit tests.
Execution of unit and integration test for program and dialogs.
Design, development, and maintenance of batch/online program, JCL

DURATION: From: Nov-94 to Nov-95
Project: Computerization of Financial System - A Database Approach, Nepostel, India
Environment: IDMS, ADS/O, COBOL, OLQ, Culprit, JCL, TSO, ISPF

Role: Developed a database application that computerized the financial system of the organization by integrating all data entered in the system, developing account wise debit,
Credit and balance reports and overall balance sheets.
My Responsibilities were:

• Analyzing user requirement
• Design and development of the Application for the Finance Department of the organization
• Testing, debugging and putting the application into production and implementation

DURATION: From: Oct-93 to Oct-94
Project: Human Resources Information System (HR), Nepostel India
Environment: IDMS, ADS/O, COBOL, JCL, TSO, ISPF

Role: Worked on Human Resources Information System for keeping track of all Employee records, performance appraisal, Competence level, etc using IDMS/R, ADSO and COBOL. As a Programmer I used to code various modules, test and prepare documentation.

DURATION: From: July 92 to Sept-93
Project: Fault Monitoring and Management System, Nepostel, India
Environment: COBOL, IDMS, ADSO, JCL, TSO, ISPF

Role: worked on designing developing, coding and testing a Fault Monitoring and management system for the various manufacturing units of the organization. As a Programmer I used to code various modules, test and prepare documentation.

DURATION: From: Aug-91 to June 92
Project: Inventory Management System, Nepostel, India
Environment: COBOL, VSAM, JCL, TSO, ISPF

Role: Worked on designing developing, coding and testing of a comprehensive Inventory application for the different units of the organization. As a Programmer I used to code various modules, test and prepare documentation.

Miscellaneous Information:

I volunteered to create a Comprehensive Inventory and Payment Application in Microsoft Access and Visual Basic for Center of Human Services (a non profit organization), Sedalia, Missouri USA in 1999.