SUMMARY

• 7 years of significant and progressive experience in analyzing, designing, developing, testing, integrating and supporting Mainframe Applications.
• Excellent knowledge and experience in COBOL, VSAM, JCL, SQL,DB2, IMS, XML, MQ, AFP programming and tools like CHGMAN,JOBTRAC, Control - M, File-aid, SPFUI, BMCADM, Xpeditor and service now.
• Excellent knowledge in Financial and Banking and Credit Card Domain.
• Experience in CICS, MQ, REXX, XML.
• Knowledge on Unix and Bigdata/Hadoop.
• Excellent coding skills with understanding of business requirements and implementing it.
• Technical lead for the application, which handles processing of millions of records for letters and alerts generation for customers.
• Strong analytical skills with ability to quickly understand client’s business needs and transform them into viable solutions.
• Excellent team player, Research-oriented, motivated, proactive, self-starter with strong technical, analytical and interpersonal skills.
• Over the course of the career, have had responsibilities of Developer, senior developer, Onsite-Coordinator in various projects executed under the onsite/offshore model.
• Excellent experience in configuring job scheduling in Jobtrac and Control-m schedulers.
• Excellent experience in waterfall methodology of project lifecycle.
• I am the point of contact for the current project, which supports 2 major applications of a leading US based credit card customer.
• My role involves leading and mentoring resources technically to implement the project requirements successfully by giving technical and domain specific solutions.
• Coordinating with Business Clients/PMs at Onsite during all phases of project where client interaction is mandated.
• Providing solutions and technical expertise during the production issues and handling the incidents.
• Coordinating the reviews and Code Walk Through with Internal Quality Assurance, External Quality assurance to meet the standards & guidelines specified by end users
• Determining the feasibility of the proposals in the Project Definition phase, preparing Low Level Design documents, and other activities in the software development cycle like Coding, Internal Testing, System Integration Testing, User Acceptance Testing and Rolling out the changes.
• Performing UAT Planning, preparing test Cases, executing UAT and coordinating the communication between operations users and other UAT stakeholders.
• Resolving Production issues effectively and mentoring team members to follow the internal processes and procedures.
• Excellent knowledge and work experience in following Incident, Change and Problem Management Process.
• Handling end to end project delivery thorough knowledge of the SDLC life cycle.
• Driving the Value adds/Process Improvements initiative within the portfolio.
• Looking for reengineering saves/enhancements in the current system.
• A smart worker and result oriented team player.

TECHNICAL SKILLS

Languages: Cobol, JCL, VSAM, CICS, MQ,SQL

Databases: DB2, IMS DB

Tools: TSO/ISPF, SPUFI, QMF, FAD, FILE-AID, CHANGEMAN, EXPEDITOR, INFOMAN, MANAGENOW, SERVICE-NOW, Fileaid, BMCADM

Utilities: IEBGENER,IEBCOPY,IEBCOMPR,IEFBR14,IDCAMS,MULTIGEN,SORT,IKJEFT01

Job Scheduler: Control-m, Jobtrac

Methods: Waterfall methodology

Domain Experience: Banking and Financial Services, Credit card domain

PROFESSIONAL EXPERIENCE

Confidential, Fort Lauderdale, FL

Mainframe Technical Lead/ Production Support Lead

Responsibilities:

• Analyzing the existing application and project requirements
• Preparing and Reviewing Requirement analysis ..
• Preparing and reviewing(Design EQA) high level and low level design document for the project
• Providing oversight to the technical teams delivering the support and maintenance services for Applications
• Developing and enhancing modules using JCL, COBOl and DB2.
• Providing solutions and technical expertise during the production issues and handling the incidents.
• Coordinating the reviews and Code Walk Through with Internal Quality Assurance, External Quality assurance to meet the standards & guidelines specified by end users
• Determining the feasibility of the proposals in the Project Definition phase, preparing Low Level Design documents, and other activities in the software development cycle like Coding, Internal Testing, System Integration Testing, User Acceptance Testing and Rolling out the changes.
• Performing UAT Planning, preparing test Cases, executing UAT and coordinating the communication between operations users and other UAT stakeholders.
• Coordinating with Business Clients/PMs at Onsite during all phases of project where client interaction is mandated.
• Handling end to end project delivery.
• Ensuring compliance of processes by teams in delivering the technical services
• Ensuring analysis of technical issues and their resolutions be performed as per Best Practices committed to the client
• Ensuring that the services are delivered per the SLAs (across the organization supported application and infrastructure levels)
• Ensuring proper estimation of level of efforts and schedule planning for maintenance and enhancement items
• Ensuring proper execution of release planning and deployment cycles
• Proactively identifying the common / recurring problems in the service areas and provide a unified solution to eliminate / minimize the disruptions
• Understanding all technical services impacting the users of various business service areas
• Analyzing and reviewing actual service performance against SLAs
• Providing weekly operational reports to the stakeholders on service performance, achievements, miss-outs, SLA adherence, opportunities for improvement
• Providing regular reports and metrics on Support and Maintenance tickets, trends and corrections to improve the performance
• Maintaining regular communication with Service Delivery Managers, Advisors, SMEs
• Proactively communicating risks, challenges, help required with leads and their teams to ensure continuous successful delivery of services Managing relationships with 3rd party vendors
• Ensuring delivery transparency is maintained so as to enable decision making by Leads and their team members.
• Performing Trend Analysis every quarter to understand the application behavior and identify the improvement areas and fine tuning the same.

Confidential

Mainframe Technical Lead/Mainframe Developer

Responsibilities:

• Analyzing new Business Requirements or Proposals and determining the feasibility of the proposals in the project definition phase and preparing requirement documents.
• Preparing low level design to realize the requirements.
• Building, updating or enhancing the code as per the design solution and performing the unit testing of the developed code to ensure the functionality is correct and preparing the test cases and executions of the same.
• Performing System Integration testing with all the interfacing teams during the SIT phase and being the part of UAT phase
• Preparing an effective implementation plan for rolling out the changes ensuring no impact to business and rolling out the changes to the production environment.
• Coordinating with business clients and other stakeholders the deliverables walk through . Maintaining the internal quality and external quality understands of each deliverable.
• Performing reviews of the deliverables before deliver to the clients.
• Handling end to end project delivery.
• Ensuring compliance of processes by teams in delivering the technical services
• Ensuring analysis of technical issues and their resolutions be performed as per Best Practices committed to the client
• Handling end to end project delivery thorough knowledge of the SDLC life cycle.
• Driving the Value adds/Process Improvements initiative within the portfolio.
• Looking for reengineering saves/enhancements in the current system.