SUMMARY

• Over 7 years of experience as an SCCM Admin as well as Application Packager and have an in - depth knowledge in SCCM 2012 architecture, design and implementation, package and policy deployments, execution, monitoring with ability to support multiple tasks.
• Experienced in working with Install Shield Admin Studio 15.0, Wise Package Studio 8.0 and App-v 5.1.
• Strong experience in package migration from win XP to win 10/7 using SCCM 2012, SCCM 2007.
• Worked proficiently on VB Scripts, Wise Scripts, power shell and Batch Script for customizing applications.
• Used PowerShell scripting for Active directory, SCCM, App-V and windows.
• Worked on Windows Registry, File System, Services, Devices, Hardware Drivers, Security.
• Worked on create the Windows 10 task sequence using MDT and also update the drivers and application in added to the task sequence.
• Networking Experience: Knowledge and experienced in the following network technologies: LAN, WAN, VLAN, IMAP, POP3, FTP, HTTP, TCP/IP, DNS, DHCP, gateways, firewalls and networking hardware such as Cisco switches and routers along with variety of monitoring system such as SCCM(2007), SCOM Servers, HP-insight Manager.
• Experienced in SCCM … (Software Distribution, Deploying Software Updates, Image creation, OSD).
• Responsible to transfer customer profile information from Windows 7 to Windows 10 by using User state migration tool (USMT).
• Experience in Implementation and Migration of UC technologies Skype for Business, Lync 2010, Lync 2013, Exchange 2013 and 2010 Active Directory 2003, 2008 and 2012, System Center 2012, WSUS, Intune, Azure and Blackberry 5.0.
• Strong Knowledge in creating/editing MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI Database tables etc.
• Hands on experience in AdminStudio, subtools like Repackager, Tuner, Virtual Package Editor, Application Manager, Application Compatibility Toolkit etc.
• SQL Reports, Designing, Implementing and Administration of SCCM hierarchies, Installing Primary and Secondary sites.

TECHNICAL SKILLS

Protocols: TCP/IP, WINS, SNMP, DNS, DHCP, FTP, HTTP/S, SMTP, POP3, IMAP, LDAP, NNTP, RDP, Citrix ICA.

Scripting: VBScript, Batch script, Winbatch, Wise Script and PowerShell Script.

Packaging Tools: Windows Installer, Flexera Install Shield and Admin Studio, App V Wise Package Studio, Orca, MDT, IEM IBM End Point Manager.

Operating Systems: Windows Server 2008, Windows Server 2003, Windows 2000 Server, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10.

Deployment Tools: SMS 2003, SCCM 2007 R2, SCCM 2012, BMC Software, Altiris 7.0, 7.1.2, BladeLogic 7.x, APP-V-4.6Sp1, App-V 5.0 Beta, Citrix, ThinApp, hyper-v, AppDNA 6.1, LanDesk, HPRadia

Imaging Tools: VMware Workstation, MS Virtual PC, Symantec Ghost, VDI, Microsoft Hyper-V.

PROFESSIONAL EXPERIENCE

Senior SCCM Packaging Engineer

Confidential, Salt Lake City, UT

Responsibilities:

• Worked on Install Shield, Visual Studio, Windows Server 2008R2, Application virtualization using VDI.
• Understanding the customer requirement gather all application Information and create story of an application.
• Worked on Install Shield changes according to requirement creating shortcuts, custom actions, conditions, components and features, upgrades, registries, files and folders, direct editor, properties and Install Behavior.
• Used Visual Studio for building .MSI and used for repository.
• Created .MST with orca from Install Shield.
• Having knowledge on Powershell, WMI Querys.
• Used SCCM console for checking Application details, Global condition, Dependency, Detection Method, MSI product codes, Boot Strapper and Unattended, no reboot.
• Creation/Maintenance of SCCM packages, Applications and Task sequences is performed by solutions engineering team.
• Creation/Maintenance of SCCM operating system task sequences is performed by clients systems engineering.
• Automation is used through 'SWORD' it's a kind of portal for creating applications.
• Finally, applications are deployment to software center without any user Interaction.
• Worked on windows 7 and 10 32/64-bit environment.
• Having experience on ITIL environment.
• Having experience on troubleshooting Msi logs, windows logs, application logs, CMtrace logs.
• Used Troubleshooting tools Confidential compare, Event viewer, Task manager, Diff Tool, CMtrace.

Environment: Install Shield 2015, Visual Studio 2013, Windows server 2008R2, Power shell Scripting, SCCM, Confidential compare, Event viewer, Task manager, CMtrace.

Senior Software Packager/ SCCM Engineer

Confidential, Trevose, PA

Responsibilities:

• Collaborate with application owners and vendors on design, customization, specification, and preferences of software.
• Created VMware with Bare Image/Clone Image for Packaging.
• Used scripting and repackaging techniques to "silently" deploy the software.
• Captured installations on virtual computers using AdminStudio Remote Repackager for creating MSI and MST, MSP (Patches).
• Customizing the MSI and MST as per client requirement and company standards using Install Shield for creating environment variable, insert files.
• Create and implement transforms, merge modules and patches within an application package.
• Created various scripts as and when required to assist with tasks related to the SPMS role using WISE, VBS as well as IBM's ISPI wrapper for copy and register.dll regsvr32.exe, file permission icalc.exe, Map the drive, append environment variables, Add ones etc.
• Created .BAT script for custom installation of copying .DLL files, creating registry keys using REG.exe, Delete desktop Icon, Copy to start menu.
• Tested the packaged application on WIN 7 Clone Image through the SCCM 2007 by creating entry in Distribution, Collection and advertisements and test if application met company standards.
• Worked with QA to make sure application met company standards if not review and test the application and resolve the issue.
• Centralized distribution of packages using SCCM creating user groups, distribution packages and advertisements.
• Ran reports using SCCM to determine successful pushes.
• Implement a method of patching third party software in Enterprise Infrastructure Services (EIS) to meet ISSO's requirement. System Center Updates Publisher 2011 (SCUP) for 3rd Party Patching.
• Create and deploy new software packages, software / security updates and service packs through SCCM /SCUP

Environment: Windows 7 (32 BIT, 64 BIT), Install Shield 2014 Pro, Admin Studio 14.0, IBM ISPI, SCCM 2007, VM ware 8.0, VB Script, Power shell, Install Watch Pro, Filemon, Regmon and Process mon.

SCCM Admin / Application Packager

Confidential, Orange, CA

Responsibilities:

• Packaging of applications using Install Shield Admin Studio 11 for repackaging the legacy files into MSI, MSM and MSP.
• Creating the Transforms (MSTs) for the vendor supplied MSI file using Install Shield Admin Studio 11.
• Experience Using SCCM 2012 to deploy the Packages both the Windows Installer Package and Virtual Package.
• Worked on VMware Workstation 9.0 to test the packages and related tasks for package building.
• Packaged applications are managed by Group Policy and Deployed by SCCM Tool.
• Experience in deploying windows updates by using SCCM 2012
• Used VB Script and Wise Script to create custom actions.
• Created MSI’s in a locked down environment and set permissions on files and registry keys for user access.
• Experience in rearranging Application Catalog into different categories depends on the requirement.
• Created MSTs for both the in-house applications and vendor MSIs to modify and package them as per the organizations packaging procedure manual.
• Built Upgrades and Patches (MSP) according to the package requirement.
• Experience in publishing the sequenced applications on Windows Server 2008 Microsoft APP-V Management Server to the defined groups in Active Directory.
• Tested the application on client machine using APP-V in Admin Studio.
• Accomplished Centralized distribution of packages usingSCCM 2007.
• Domain and Local accounts, Cross domain authentications are managed by Active Directory.
• Packaged applications are managed by Group Policy and Deployed by SCCM Tool.
• Onsite client Management, Problem Solving, and support for the implemented packages.

Environment: SCCM 2012 R2, Windows Server 2012, SCCM Client Center, VMware 9.0, App-V Integration.

Windows and SCCM Administrator

Confidential, Los Angeles, CA

Responsibilities:

• Deploying the security patched on Windows 2000/2003 and 2008 servers.
• Creating the packages based on version of Operating systems.
• Deploying the packages to the appropriate Operating systems.
• Installing and Configuring BDD 2007, SMS, SCCM and WDS servers.
• Finding the Compatibility issues & mitigation for all the applications using ACT.
• Creating vista images (along with Standard & required applications that are compatible with Vista) using XImage (WDS) or OSD (SMS)
• Deploying the Windows Vista Image to client machines through SCCM and WDS.
• Responsible for cross checking the migration (User data restoration, whether the system has joined the domain, disk partition, Local User creation and permissions, Application Installation).
• Troubleshooting the problems while creating the packages and deploying.
• Contributed the total efforts to get the right Delivery.
• Deploying the operating system to client machines.
• Installing and Configuring BDD2007, SMS 2003 SCCM2007, and WDS servers.

Environment: Windows 2000/2003/2008 , SQL Server 2000/2003, Windows XP/Vista and SMS2003

Application Packaging/System Analyst

Confidential

Responsibilities:

• Contracted for Windows XP to Windows 7 Migration Project.
• Continued to work for Windows 10 Upgrade Production Project for 500 workstations, Including Image creation,
• Driver Management, Task Sequence Deployment, Customizations, in place upgrade and Wipe and Load.
• Gathered requirements, Package, Test and Deploy Software packages.
• Package & Distribute Packages to workstations as requested.
• Create .MSI applications.
• Resolve and Troubleshoot SCCM deployment issues.
• Knowledge on LAN & WAN.
• Document changes and provide status updates for package/update distribution.
• Troubleshooting high priority issues related to VDI & ThinApp.
• Provided infrastructure and design guidance for setting up and maintaining SCCM, LANDesk environments.
• Worked with debugging tools like Filemon, Regmon, InCtrl5, Orca, and Dependency Walker, Auto IT's.

Environment: Windows 7, Windows 10, SCCM 2012, Wise Package Studio 8.0, Admin studio 10.0, VMware, Orca, PowerShell, ITIL, Citrix XenApp 5.5, SCOM, VDI, Install Shield 2012, Microsoft App v 4.6sp1, WMI, App-V 5.0, Picture taker.