Consultant-production Support Resume Profile
Indianapolis, IndianA
PROFESSIONAL SUMMARY
- With over 20 years experience this candidate provides full systems life-cycle development service in the architectural design and application development of mainframe systems.
- From user requirements, this candidate, routinely produce effective, efficient system development solutions that are within technical specification and standards. A talented programmer using COBOL, CICS, SQL, DB2, MQ Series, Z/OS JCL , VSAM, ABARS, TSO/ISPF, Serena Changeman, CA-Endeavor, SCLM and a wide variety of vendor software and development tools.
TECHNICAL EXPERIENCE
- Programming Languages: Assembler, COBOL, JCL, SQL
- Software/Databases: Tran-Pro, Eztrieve, CICS, Control-M, SAS, File-Aid, VSAM, Lotus Notes, Endeavor, Expediter, Platinum DB2, Visio, Quik, MS Office, Spufi, QMF, DB2, IMS, Oracle, MS Access, MS SQL, Powerhouse, Tessaract, NOMAD, MS Project, Total, ABARS, IEBGENER, IDCAMS, Quikjob, TSO/ISPF, MQ Series, Spufi, Data Warehousing, MVS/TSO IDCAMS, NDM, Zeke
- Configuration Management Serena Changeman, CA-Endeavor, IBM-SCLM
- Operating Systems: MS Windows, IBM z/OS JCL
PROFESSIONAL EXPERIENCE
Confidential
Consultant-Production Support
- Assist in providing 24/7 support in the on-going day to day IR resolution activities and administrative functions related to maintenance, job scheduling environment of CNO's Financial systems
- Facilitate migration of systems packages through the various phases of development.
- Developed required test plans/scripts for unit, systems and UAT testing.
- Provide guidance and scheduling recommendations to the application teams.
- Served as team lead for CNO Disaster Recovery and CDS documentation projects
Technologies: COBOL, CICS, DB2, Endeavor, Expediter, File Manager, z/OS-JCL, Quality Center 11, Spufi, Zeke
Confidential
Senior Lead Consultant-Mainframe
- Provided primary level support of NiSource's Timekeeping Systems and its associated applications Production incidents
- Supported client's ATR Automated Time Reporting and Employee Records mainframe systems
- Performed all required remediation of ATR batch and online E/R systems
- Facilitated routine on-demand reporting request and data extracts
- Served as technical administrator and primary contact on client's time keeping systems WorkBrain issues
Technologies: COBOL, CICS, DB2, WorkBrain, File Manager, IBM Debugger, Lotus Notes, Changeman, Spufi
Confidential
Technical Lead
- Interfaced with client to develop requirements
- Converted requirements to High and Low level design for offshore
- Worked with and responded to offshore questions regarding design, coding and testing
- Majority of development and testing is completed offshore
- Monthly releases require movement of code, document creation for release, and availability for problem resolution as the need arises.
Technologies: COBOL, DB2, File-Aid, File Manager, IBM Debugger, Lotus Notes, Changeman, Spufi
Confidential
Senior Consultant-Mainframe
- Provided technical design support in the development and testing of clients GPS monitoring project.
- Participated in systems designing requirements gathering and planning sessions with clients and associates
- Developed technical specification documents in response to those requirements goals and objectives
- Participated in code and design reviews
- Developed, reengineered, tested, and elevated reusable module components
- Served in maintenance capacity providing remediation of client's production incident reporting issues.
Technologies: CICS, COBOL, Customer/1, DB2, Expediter, File-Aid, OS/JCL, QMF
Confidential
Senior Consultant-Mainframe
- Designed, developed, coded and implemented objectives of client's A/P system, RVP
- Participated in the gathering of business systems requirements
- Documented the process flow and that of derived system architecture
- Developed technical specification documents in response to those requirements goals and objectives
- Coded and tested modular program in accordance to those specifications
- Utilized Expediter, Intertest, CA-Platinum and File-Aid tools to facilitate the necessary functional/unit tests
- Migrated systems packages through the development phases
Technologies: COBOL, DB2, File-Aid, File Manager, IBM Debugger, Lotus Notes, Changeman, Spufi
Confidential
Senior Consultant-Mainframe Responsible for COBOL, CICS, DB2 design and coding objectives
- Provided end-user support and ongoing training on new online application systems
- Diagnosed application failures, identified operating inefficiencies, and developed system change requirements to improve service levels
- Provided subject matter expertise SME , supported, and consulted project teams in the configuration, prototyping, documentation, conversion, training, and implementation of new and modified application systems
Technologies: COBOL, CICS, DB2, SQL, OS/JCL, SCLM, Visio, MS Project, File-Aid, MVS/TSO, Xpediter, Intertest
Confidential
Senior Consultant-Mainframe
Responsible for Assembler, COBOL, CICS and DB2 design, development and coding objectives
- Used Install/1 application templates to write reusable subroutine modules for client's Inventory management system
- Created DB2 transformations and stored procedures
- Led automation gap analysis and provide resolution designs
- Developed process flow mapping for key processes and standard business practices
- Facilitated integration protocols in auditing migration packages requirements
- Assumed responsibilities for deliverable tracking and its correspondence
- Worked closely within the matrix to identify and meet business/user requirements
Technologies: Assembler, COBOL, DB2, CICS, File-Aid, Xpediter, Mercury Test Director, MS Project, Peregrine, Lotus, Notes, Endeavor, Install/1, Changeman, FTP, Connect: Direct
Confidential
Application Architect-Mainframe
- Provided design recommendations for systems enhancements and recommended methodology
- Participated in project requirements gathering and planning sessions with clients and associates
- Provided full service architectural support of AFLAC Insurance Policyholder/Premium Systems
- Wrote High/Low level technical design specifications
- Participated in code and design reviews
- Developed, reengineered, tested, and elevated reusable module components
- Assist in providing 24/7 support of AFLAC policy systems applications in a primary or secondary capacity
Technologies: Assembler, COBOL, DB2, CICS, SQL, OS/JCL, MQ Series, Eztrieve, File-Aid, Expediter, Visio, MS Project, Alchemist, Case Tools, MQ Series, Connect: Direct, SCLM
Confidential
Senior Consultant Mainframe
- Identified resource requirements and assigned tasks to project members reported progress ensured customer and management involvement throughout the software development process
- Resolved critical issues affecting the configuration of the IT infrastructure, and coordinated the demonstration of new and enhanced applications to customers and management.
- Served as technical liaison to Medicaid insurance providers and claimants
- Mentored team and subordinated members in areas to strengthen knowledge and system exposure
- Facilitated reporting of Medicaid financial payments, reimbursement, and recoupment
- Performed data transformation processing to facilitate data warehousing ETL
- Assisted in providing full lifecycle support of the Medicaid financial systems
Technologies: Assembler, COBOL, CICS, DB2, SQL, OS/JCL, SCLM, MS Project, File-Aid, MVS/TSO, Xpediter, Intertest, Endeavor
Confidential
Data Management Systems Administrator-Mainframe
- Served as second level contact for data and media systems related issues for IBM/GS and its clients
- Served as media storage administrator for 72 lpars
- Coordinated HDA replacement data and recovery restoration services
- Performed emergency recovery of storage media archives
- Used HSM, VSAM, OS/JCL, DFSMSHSM, ICKDSF, DFDSS and ABARS to correct issues
Technologies: ABARS, CICS, COBOL, DB2, SQL, VSAM, OS/JCL, Data Warehousing
Confidential
Senior Consultant-Mainframe
- Worked on small and large, moderately complex projects that required increased skill in multiple technical Applications and disciplines
- Assumed responsibilities for requirement analysis, design, development, integration and enhancement activities, as well as related maintenance and production support
- Assisted in the implementation of client's vendor software interfaces, data migration and upgrades using COBOL, Quikjob, VSAM, IDCAMS, File-Aid and Endeavor
- Researched and provided systems analysis, project scoping, in addition to software remediation
- Provided system testing and support of affected systems
- Maintained system documentation provided mentoring and team support
Technologies: COBOL, Quikjob, VSAM, IDCAMS, File-Aid, Endeavor, VISIO
Confidential
Senior Consultant-Mainframe
- Provided critical quality analysis and follow up assuring the program modifications and migrated data were properly integrated
- Participated in project planning sessions with clients, business analysts, and team members to analyze development requirements and make recommendations for moderate to complex systems
- Assisted in Y2K source code remediation and isolated testing of the individual COBOL and CICS applications
- Implemented windowing methodology to isolate and circumvent potential execution failures attributed to year 2000 dating on targeted systems
Technologies: CICS, COBOL, DB2, IDMS/ADSO, OS/JCL, MS Project, Endeavor, Xpediter, File-Aid, Intertest
Confidential
Senior Consultant-Mainframe
- Assumed responsibilities for the design and development of BMV automobile tag inventory system provided the means to ledger the division automobile tag and decal in real time
- Led team on version enhancements to the Rate Routine system as well as provided on-call production support
- Mentored team and subordinated members in areas to strengthen knowledge and system exposure
- Tested and elevated application modules, provided test plans
Technologies: Assembler, CICS, COBOL, DB2, Endeavor, IMS, SAS, Expediter, File-Aid, MS Project
Confidential
Senior Consultant
- Developed COBOL applications to extract IDMS rows onto DB2 tables
- Participated in the development of the client's interfacing customer databases
- Assisted in the enhancements of the client's interfacing G/L applications and developed reusable program modules in COBOL, DB2 and CICS
- Converted legacy NOMAD source code into COBOL
- Performed required ETL, ad hoc reporting requests, required re-engineering of systems applications using COBOL and Tesseract
- Utilized Expediter, Intertest and File-Aid tools facilitated the necessary functional and unit tests
- Used Endeavor to migrate the applications onto the required regions of development
Technologies: COBOL, CICS, IDMS, DB2, SQL, NOMAD, Expediter, MS Project, File-Aid and Endeavor
Confidential
IT Consultant
- Contributed to the development of Winn-Dixie's A/R reporting systems
- Wrote source code using Assembler, COBOL, DB2 and CICS
- Analyzed and identified production systems performance issues, determined viable resolutions stratagem system design, coding, testing, and release of approved component packages
Technologies: Assembler, COBOL, SQL, DB2, CICS, DOS/VSE, CMS
Confidential
Programmer/Analyst III Employee
- Engineered new systems and applications
- Modified existing source code to meet user specification using COBOL, DB2, CICS, IDMS/ADSO, IMS, VSAM, Assembler, QMF, File-Aid, ORACLE, and MS Access
- Worked directly with claims analysts, lawyers, medical providers and fraud agents with specialized systems enhancements, reports and data downloads to meet their specific needs
- Provided full lifecycle support: performed the required requirements gathering, developed technical specs, systems analysis, coded implementation of system software and ETL and warehousing of data to accommodate user/systems requirements
- Assisted in providing 24 hour on-call support
Technologies: COBOL, DB2, CICS, SQL, VSAM, Assembler, QMF, File-Aid, ORACLE, MS Access, Tran-Pro, Total, Connect: Direct, Endeavor
Confidential
Programmer/Analyst
- Wrote and modified existing JCL procedures for the HFC conversion project
- Used COBOL, Easytrieve and RPG to reengineer, support and maintain accounts receivable batch applications
- Performed unitary design, development and performance tests using Expediter and File-Aid
- Created and updated system flowcharts, dataflow diagrams and performance statistics for review
- Provided ad hoc reporting of sales subscriptions created portable downloads of SAR tape reports
Technologies: JCL, COBOL, SQL, Easytrieve, Expediter, File-Aid, Changeman
Confidential
- Created and modified COBOL/CICS programs, Assembler macros/subroutines and JCL procedures in accordance with customers' specifications
- Performed ad hoc SQL reporting tasks using Spufi and QMF
- Gained significant exposure to CICS via tutorials, mentored and modified assignments incrementing from small to midrange in size and complexity
- Provided non-interval reporting and systems incident reporting and resolution
Technologies: Assembler, COBOL, CICS, JCL, SQL, Spufi, QMF, Customer/1, Endeavor