SUMMARY:

• 12+ years of IT professional experience with sound knowledge of Programming, RACF Security, Production support, Testing and Problem solving in environment of IBM Mainframes.
• Have good experience on ITIL process and Project Management/Incident management process.
• Gathering and compilation of business information from client and preparation of related documentation.
• Exceptional knowledge of converting requirements and design specifications into test scripts
• Very good knowledge of version control tool Endevor.
• Debugging Batch programs using Xpeditor
• Active involvement in Coding, Testing and Implementation of Business Requirements.
• Report generation according to Vendor requests.
• Good knowledge on DB2 and IDMS
• Good knowledge of Scheduling with CA - 7 and CONTROL-M
• Handled Day-to-day Production Support activities.
• Involved in Backups, Restores and Recoveries.
• Developed test JCL’s and PROC’s for Testing.
• Worked in fast paced environment.
• Good at meeting deadlines and Working under pressure.
• Proficient in documentation
• Worked in Onshore/Offshore model
• Efficiently handled small/medium size team
• Excellent inter-personal and communication skills.
• Ability to rapidly learn and be productive in new areas
• Very good knowledge in Monitoring Service levels, perform backups
• Have good knowledge on performing operational audits
• Excellent Team player and Team builder

TECHNICAL SKILLS:

Operating System: MVS/ESA, MS-DOS, WIN 95/NT, Z/OS.

Language: VS COBOL II, C, SQL, EASYTRIEVE, PL/1 (working knowledge).

Database: DB2, IDMS.

Mainframe Essentials: VSAM, JCL.

Middleware: CICS,ADS/O

Utilities: FILE-AID, EXPEDITER, TSO, ENDEVOR, TSO/ISPF, SPF/PDF, SPUFI, FTP, QMF, SYNCSORT, JES2, IBM Utilities, ABENDAID, CHANGEMAN,CA-7, CONTROL-M

Others: WORD, EXCEL, VISIO, MS OFFICE

PROFESSIONAL EXPERIENCE:

Confidential

Mainframe RACF Support Lead

Responsibilities:

• Providing 24 X 7 production support for all TBA applications
• Monitoring applications continuously to avoid system failures and major problems using ITIL/Incident management including change and configuration management
• Working on Remedy tool as the ticket and incident management and also working on the Maestro (in house tool) for the general issues
• Working with full incident management process starting from analyzing the remedy ticket/incident/CRQ to closing and also working on Root Cause Analysis (RCA) process to avoid similar failures in future
• Overseeing RACF security administration. Maintains accounts to control access to information and applications, analyzes and resolve problems related to mainframe access control, user administration, and operating level system security.
• Managing user administration (Removing, Granting group access or dataset access using CLIST, manual process through TSO RACF or through JCL/SAS)
• Administering TSO user IDs, and defining users/datasets and resources to RACF
• Creating and maintaining RACF, CICS, DB2, IMS databases security (including grating access to DB auth ids, functional ids, groups etc)
• Analyzing and resolving mainframe access control, user administration
• Provide the maintenance on Unix/Linux related applications using USS
• Working with customers and stakeholders to define access requirements and design access models (Roles, Groups, etc)
• Focusing on Mainframe security issues regarding RACF assessment and remediation
• Performing basic MQ administration
• Creating/enabling queue managers and giving access to appropriate groups
• Focus on Prevention of issues by schedule audit and running of automation jobs to make sure there are no security issues with regards to Offshore and Onshore access. Manage access based on the clients security levels described in the contract
• Resolve issues arise due to new security implementations
• Work and resolve access issues and incidents related to RACF and updates to RACF tables and provisions
• Client team discussions about the new RACF requirements/enhancements
• Implement RACF Security changes, Manage and own all DB2 provisions and Triage of HRO Security Issues
• Assist in resolving RACF related issues and support in Auditing of security requirements
• Identify the root cause, remediation and fix for all the incidents raised with in the Service Level Agreements (SLA)
• Use client knowledge to anticipate needs and develop effective relationships with clients and other teams
• Partner effectively with geographically distributed development teams, IS Support teams and global members of the internet operation team
• Support multiple time zones adequately
• Build and maintain strong client relationships
• Respond quickly to the production problems and monitor continuously in order to reduce the outages
• Working in Offshore/Onsite model to ensure the outcome matches and delivered according to the specifications given by the client
• Work on all maintenance and Operational activities.

Environment: MVS & OS/390, TSO/ISPF, COBOL, JCL, IBM Utilities (IDCAMS etc), DFSORT, SYNCSORT, FTP, SFTP, CONNECT DIRECT, VSAM & DB2, SPUFI, FILE-AID, VANGAURD, MS Word, Excel, Windows env, UNIX, LINUX, USS, ENDEVOR, QMF, MIDDLEOFFICE, HTML,CICS, CONTROL-M, Remedy,CLIST, RACF, ACF2

Confidential, Schaumburg IL

Sr Analyst

Responsibilities:

• Analysis of project requirements, Estimation, Design and Development.
• Identification of test data requirements.
• Preparation of Requirement specifications, detailed test plans and Status of work documents.
• Implementation of new code in Testing regions, Unit Testing and capture the test results in UTR.
• Creating the Test JCL’s and PROC’s for Unit Testing
• Writing SQL statements to unload the data according to Client requirements
• Writing stored procedures
• Performed the Unit Testing according to the Test cases specified in Unit Test Plan.
• Performed User Acceptance Testing in Pre Production region.
• Capturing / creating test data necessary for validation testing and moving it to the integrated environment.
• Preparation of Production implementation setting once code is approved in test region.
• Involved in preparing weekly status report.
• Carry out Quality Assurance activities for all deliverables.
• Involved in total life cycle of the project.

Environment: MVS & OS/390, COBOL, JCL, VSAM & DB2, SPUFI, MS Word, Excel, CHANGEMAN, VISIO

Confidential, Detroit, MI

Sr. Analyst

Responsibilities:

• Work with Team members on creating requirements specifications and design of new enhancements
• Working on business tickets and providing resolutions to customers
• Analysis and Bug fixing of the production problems
• Creating unit test specifications document
• Creating the Test JCL’s and PROC’s
• Writing SQL statements to unload the data according to Client requirements
• Writing stored procedures
• Perform the Unit testing according to the Unit test specifications document
• Preparing the Month end and weekly metrics of the application and SLA’s
• Communicate with all other vendors/groups to reduce the effect of up gradations
• Single point of contact for all SMC (Software Management Groups) changes on behalf of applications
• Monitoring the production jobs life cycle and resolving abends and restarting the abended jobs.
• Working on adhoc requests like creating a new report and likewise.
• Writing new easytrieve program for creating adhoc report requested by client
• Resolving problem tickets along with enhancements.
• Providing 24 X 7 production support.
• Communicate with users to decide on scheduling processes for various batch Jobs.

Environment: COBOL II, JCL, CICS, VSAM, ENDEVOR, FILEAID, FTP, DB2, EASYTRIEVE, MS Word, EXCEL, PL/1,ISPF/TSO, OS/390 (MVS).

Confidential

Programmer/Tester

Responsibilities:

• Preparing the various documents in line with the CMM guidelines.
• Analysis of requirement specs, design of code and code changes.
• Bug fixing
• Preparing Unit Test Specifications according to the Requirements/Design document
• Coding of Test JCL’s and PROC’s
• Code drop to VV&T(Verification Validation & Testing) Team
• Testing of enhanced programs in development region with the prepared unit test plans and to compare test results with expected results.
• Involving in reviews of the various work products.

Environment: COBOL, IDMS, CICS, DB2, Z/OS, FILEAID, ISPF/TSO, MS Word, JCL, VSAM

Confidential

Programmer/Tester

Responsibilities:

• Preparing Requirements Specification documents
• Creating Design Documents
• Coding the COBOL programs, Writing the JCL’s and PROC’s
• Preparing the Unit Test Specifications
• Perform the Unit Testing according to the Unit Test Specifications
• Code drop to VV&T
• ORBS (Outline Requirements Benefit Summary) Evaluation
• Giving Estimates to the Customer
• Requirements capturing for new developments and Co-ordinate with the off- shore team for the development, testing and code drop to VV&T

Environment: COBOL, IDMS, JCL, TSO, Z/OS, VSAM, FILEAID, EXPEDITER

Confidential

Programmer/Tester

Responsibilities:

• Creating the Unit Test Specifications according to the Requirement and Design documents
• Setting up the Input data according to the Program Specifications
• Creating Test JCL’s
• Perform the Testing

Environment: COBOL, JCL, TSO, Z/OS, IDMS, FILEAID, EXPEDITER. CHANGEMAN