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Support Mainframe Applications Development Specialist Resume

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Milwaukee, Wi

SUMMARY:

  • Seasoned IT professional with more than 15 years of demonstrated experience in the financial services industry and a proven record of accomplishments in IT.
  • Year - over-year success in supporting complex, challenging data networking and enterprise technology solutions; adept at working with Layer 3 switches, DNS/DHCP administration, and optical networking.
  • Well versed in troubleshooting issues, identifying root cause, achieving key operational goals, and implementing sound technical resolutions.

CORE COMPETENCIES:

  • Data Networking
  • Cisco Routers & Switches
  • Microsoft Server 2012r2
  • Active Directory
  • Hyper-V
  • Business Intelligence Tools Support
  • Software Development Lifecycle (SDLC)
  • Testing & Troubleshooting
  • Project Planning, Scheduling, & Management
  • Application & Production Support
  • Stakeholder Communications
  • Call Center/Help Desk Support
  • ITSM Incident & Problem Management
  • Disaster Recovery Planning

TECHNICAL SKILLS:

CISCO: Carrier Grade Optical Networking System equipment (ONS 15454); Numerous Cisco routers & layer 2/3 switches; Numerous L3 6500 Series modules (Supervisors, ACE Load Balancers, Wi-Fi (WiSM), VSS, NAM, DWDM, etc.); Numerous routing protocols (EIGRP, OSPF, etc.); Access Control Lists (ACL's).

MICROSOFT: Client O/S's (DOS, Windows 95, 98, ME, NT 4.0, XP, Vista, 7, 8, 8.1); Servers (NT 4.0, 2008, 2018r2, 2012, and 2012r2); Databases (SQL Server).

UNIX: Cron, shell scripting, Sybase & DB2 experience on HP-UX, AIX, and Solaris servers.

DNS/DHCP: Lucent VitalQIP & Infoblox DNSOne.

HP Switches: HP Procurve switches

MAINFRAME: TSO/ISPF, Application Development & DB2 experience on IBM z/OS using JCL, PL/I & COBOL.

FIREWALLS: Knowledge (and occasional use) of Crossbeam & Juniper firewalls.

CABLING: Coax (10Base2, 10Base5); Copper (10BaseT, 100BaseT, 1GBaseT, 10GBaseT); Fiber (FDDI, Single-Mode, Multi-Mode, IT - IT, MT/RJ - MT/RJ), and others; Can create CAT5/6 UTP straight-through or crossover cables as needed.

Application Summary: MS Office (Word, Excel, Outlook, Power Point), GOOD Mobile Phone App, About Time, TrackView, Open Text Host Explorer, HP Service Management, HP Asset Management, HP Open Time, HP JetAdmin, PC Anywhere, Central Archive Manager (CAM), Tera Term Pro, PuTTY, Clarify, PowerHelp, Rumba, RightFax, Folio Views, and many more...

PROFESSIONAL EXPERIENCE:

Confidential, Milwaukee, WI

Support Mainframe Applications Development Specialist

Responsibilities:

  • Building, testing, and supporting technical solutions for mainframe application development and support of Northwestern Mutual’s Treasury, Cash Disbursements, and Insurable Risk Management spaces; PC/LAN Contact.

Confidential

Business Intelligence Systems Senior Specialist

Responsibilities:

  • Served as Primary Knowledge Engineer for Business Intelligence Tools Support Team.
  • Led provision of administrative support and troubleshot, and Microsoft SSRS.

Confidential

Network Systems Senior Specialist

Responsibilities:

  • Served as Primary Knowledge Engineer for Data Networking Team. Supplied implementation, maintenance, and support of Northwestern Mutual’s Data Networking Infrastructure; Network Capacity Planning; Network Equipment Ordering; Inventory Asset Tracking and Maintenance; DNS & DHCP Installation & Support; Intercampus Optical Network Support.
  • Led administrative support and troubleshot (via ITSM Incident & Problem Management) Northwestern Mutual's network infrastructure, including (Cisco) routers, switches, load balancers, as well as Infoblox DNS/DHCP appliances.

Confidential

Network Systems Senior Specialist

Responsibilities:

  • Provided first-level customer service for client PC, LAN, and printer installation and configuration issues.

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